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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,261 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,261 reviews

May 02, 2020

Excellent service. They have assisted my company with our commercial fleet for over 6 years. A+ Service. I highly recommend this dealer. Cutler Bay #1 More

by Reynaldo Rolo
Recommend Dealer
Yes
Employees Worked With
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you, Reynaldo, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

May 02, 2020

Amazing Hector the salesperson when above and beyond. He went to my house for my spouse to test drive the car. He explained everything that had to do with the car. He haces us true numbers for our lease no More

by Mibacosta76
Recommend Dealer
Yes
Employees Worked With
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector the salesman amazing
May 02, 2020 -

Mercedes-Benz of Cutler Bay responded

Congratulations on your new vehicle! We are so glad that Hector had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

May 01, 2020

My experience at Mercedes Benz of Cutler Bay was nothing less than exceptional! I’ve been a customer of theirs for 6 years and I just recently decided to take on 4 more! Salesperson Frank greeted us kindl More

by YRodriguez
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank the salesperson , Ewer (Ever) Aguiar
May 01, 2020 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience with Frank and Oliver here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

May 01, 2020

Helpful, knowledgeable and very polite staff!! Hector, Robert and Oscar were amazing. Very clean facilities and good inventory. Great experience throughout. We’ll sure be back. More

by silvialaura591
Recommend Dealer
Yes
Employees Worked With
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you! Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority and we are glad to hear you enjoyed your experience working with Hector, Robert and Oscar. We appreciate your review and hope you enjoy your new Mercedes! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

May 01, 2020

I live in Coconut Grove and I was referred to Mr. oliver Ortiz, which its in the not close to me, however it was worth it!! I got the car I need it at the price I wanted! Please see Oliver More

by Andresnoc15
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster
May 02, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

April 30, 2020

It is beautiful team.always helping at any time. Very respectful and really professional . And the sale man , Jose , he’s very good person and very professional More

by Vanamaria51
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar, Jose Castillo, Ruben Abreu
Apr 30, 2020 -

Mercedes-Benz of Cutler Bay responded

Hi, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jose to be a positive one. Don't hesitate to reach out if you need anything else. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

April 30, 2020

Service Visit Very grateful to Cutler Bay for offering door to door during this concerning time. Our car was picked up at our house then delivered after the service More

by TerriS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Lee Sang
May 01, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you, Terri! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

April 29, 2020

Awesome and Truly Customer Service Oriented The manager himself helped us get our car after closing time because we lived in the keys. I have NEVER seen anything like that before. I would defini More

by Erandle56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Mercedes-Benz of Cutler Bay responded

Hi! It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

April 18, 2020

Very personable from beginning to end. Sales was smooth and everything was taken care of before I got there. It was an enjoyable experience. Thank you. More

by Adamontero
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Apr 19, 2020 -

Mercedes-Benz of Cutler Bay responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Manager 305-278-6113 Daniel.baster@mbcutlerbay.com

April 18, 2020

Very helpful, professional, they went beyond to help us get what we wanted will definitely will go back for the next car thank you JP. More

by Yamilenconde
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Pierre (JP) Basagoitia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar
Apr 19, 2020 -

Mercedes-Benz of Cutler Bay responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thanks again for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Manager 305-278-6113 Daniel.baster@mbcutlerbay.com

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