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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,296 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,296 reviews
June 06, 2020
I was very pleased with the customer service that Oliver provided, I was very indecisive with which what was the perfect vehicle for me. Oliver made sure that I was very educated on all the models and we sa provided, I was very indecisive with which what was the perfect vehicle for me. Oliver made sure that I was very educated on all the models and we saw that the GLE was my car ! Thank you so much Oliver for making this happen. I love my new car it’s absolutely everything I wanted and more !! More
by Lav V
Employees Worked With
June 05, 2020
Excellent service and attention by the entire staff at Cutler Bay MB. Very pleased with the experience. Would recommend Cutler Bay Mercedes Benz to anybody. Will return myself Cutler Bay MB. Very pleased with the experience. Would recommend Cutler Bay Mercedes Benz to anybody. Will return myself More
by Luisayo
June 03, 2020
Best service I ever had ! Never going to another dealer ! Appreciate you guys! Dani buster , Carlos and Ewer was PERFECT and on point on everything ! Appreciate you guys! Dani buster , Carlos and Ewer was PERFECT and on point on everything ! More
by Josulucas
June 03, 2020
Janyll was amazing! she got the deal I wanted for the car I wanted, she was very transparent and nice. A+ no doubt about it I wanted, she was very transparent and nice. A+ no doubt about it More
by RR CO
Employees Worked With
June 03, 2020
Wonderful service, beautiful location,second Mercedes Benz at Cutler Bay, will recommend to friends and family, keep up the good work. Love my new car. Benz at Cutler Bay, will recommend to friends and family, keep up the good work. Love my new car. More
by Yourcarnow
June 03, 2020
Very relax and friendly Beautiful place everything was great I’m very happy with the car and the people that help me Jp basagoitia is truly awesome and professional he made m Beautiful place everything was great I’m very happy with the car and the people that help me Jp basagoitia is truly awesome and professional he made me fell very nice and happy doing this transaction More
by terebello07
June 02, 2020
Kevin’s service and professionalism was outstanding! Really made me feel like a valued customer. Came in worried about my car and left happy and satisfied. Thank you! Really made me feel like a valued customer. Came in worried about my car and left happy and satisfied. Thank you! More
by Anunez1036
May 30, 2020
Overall environment is a little stuffy and uptight, so it was a little uncomfortable, but after talking to alex a little bit, I felt more at ease. I paid more than I should of due to time constraints. The ma was a little uncomfortable, but after talking to alex a little bit, I felt more at ease. I paid more than I should of due to time constraints. The manager was not pliable, but Alex was great. More
by npallard
Employees Worked With
Alex Gonzalez
May 30, 2020
Adrian my service advisor of Mercedes Benz of Cutler Bay is exceptional. Not only is he always in time, he also makes sure that my car is available back to me clean and when I get there. My loaner was also is exceptional. Not only is he always in time, he also makes sure that my car is available back to me clean and when I get there. My loaner was also ready and I was able to get to work on time. More
by LILINURSE2002
Employees Worked With
Adrian service department advisor
May 30, 2020
Excellent Service!!! I have being a customer at this dealer for the last 12 yrs and never disappointed. They do their very best to please the customer. This time I have to I have being a customer at this dealer for the last 12 yrs and never disappointed. They do their very best to please the customer. This time I have to give thumbs up to Herbert Kanzki from the service department, he is very professional and friendly, and he goes the extra mile to make the client happy. Thanks Herbert. More
by Lidiana Baster
