Mercedes-Benz of Cutler Bay

Service Manager-Adam Littman Our Service Manager, Adam Littman (Cutler Bay-MB Dealership) once again proves he’s exceptional at his job. There are not enough adjectives: Detaile Our Service Manager, Adam Littman (Cutler Bay-MB Dealership) once again proves he’s exceptional at his job. There are not enough adjectives: Detailed, Polite, Courteous, Customer Focused, Mercedes Knowledge, and so many others. We look forward to the experience each time our two Mercedes cars are managed and serviced by Adam. Can’t say that with Range Rover or any of the other high end cars we’ve had serviced. Truly a remarkable young man and both my wife and I give him high ratings: 10 out of 10. Imagine we are residents of Coral Gables and instead of taking our MB vehicles to that location we rather go to the Cutler Bay location because of Adam’s overall Customer focus. He’s simply: “The BEST” 👍 More

Thank you Mr. Ortiz for your professionalism and understanding the true meaning of customer service. Mercedes Benz of Cutler Bay has a true Allstar in Oliver Ortiz. This will be my fourth deal from understanding the true meaning of customer service. Mercedes Benz of Cutler Bay has a true Allstar in Oliver Ortiz. This will be my fourth deal from financing/lease with you guys and I’m so glad I’ve done all my deals at the Cutler Bay location with Mr. Ortiz. If you want the best, you go to the best. Visit the Cutler Bay location for your next dream car. More

Mr. Alex Gonzalez was very professional and accommodating. He even delivered the new car to our home. We had an excellent experience with him and will be recommended if him to our family and f accommodating. He even delivered the new car to our home. We had an excellent experience with him and will be recommended if him to our family and friends. More

Old lease expired and time for a new car. Met Carmen Arrazola at Mercedes Benz Cutlet Bay. Met me outside with mask, listened to my needs and found the perfect car. Was able to sign everything online an Arrazola at Mercedes Benz Cutlet Bay. Met me outside with mask, listened to my needs and found the perfect car. Was able to sign everything online and had car delivered to my home. Now that is service!A real professional. During extremely difficult times some are making it work. More

The most impressive dealership by far This is the second vehicle I purchase at MB of Cutler Bay. I was so impressed with the staff the last time that I had to come back again. The gener This is the second vehicle I purchase at MB of Cutler Bay. I was so impressed with the staff the last time that I had to come back again. The general manager, Luis Gutierrez, was exceptional. He was courteous and very knowledgeable. He introduced me to Daniel Baster who guided me through the entire process and answered all of my questions and concerns. Your customer consultant, Paula Delgado, was amazing. She is very friendly and made me and my wife feel at ease with the entire process. It was a pleasure working with her. More

Alex is an amazing sales and service representative!! I’ve leased my last 3 vehicles from him and would recommend him with my eyes closed. Even with the coronavirus pandemic Alex still delivered!! I’ve leased my last 3 vehicles from him and would recommend him with my eyes closed. Even with the coronavirus pandemic Alex still delivered!! More

Jp and the service manager were amazing I walked out with a brand new car turning in my old lease with acouple deferred payments and I’m paying the same I was paying before thanks guys! a brand new car turning in my old lease with acouple deferred payments and I’m paying the same I was paying before thanks guys! More

Excellent service experience every time my car goes for Excellent service experience every time my car goes for service . A+ for Adam Littman my service advisor, I highly recommend Mercedes Benz of Cutler Excellent service experience every time my car goes for service . A+ for Adam Littman my service advisor, I highly recommend Mercedes Benz of Cutler Bay More

AMG GLE43 I have been doing service with this dealership and these people for many years. They have never dissappointed me. The service and personal attenti I have been doing service with this dealership and these people for many years. They have never dissappointed me. The service and personal attention is second to none. I leve within walking distance of another Mercedes Benz dealer, but gladly drive the distance to do business at Mercedes Benz of Cutler Bay. More

Very focused on having a great customer experience. Following up through the whole process to make sure it all went smooth and I was happy. Following up through the whole process to make sure it all went smooth and I was happy. More