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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,261 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,261 reviews
May 19, 2020
Robert Damas is always courteous and detail oriented. Have dealt with other Service Advisors, but Robert sets himself apart. Listens to needs and delivers an excellent customer experience. Have dealt with other Service Advisors, but Robert sets himself apart. Listens to needs and delivers an excellent customer experience. More
by jvento
Employees Worked With
May 19, 2020
Class act from scheduling an appointment to driving away in my new vehicle. Everyone was professional and the entire process was quick and pleasant!!! I would highly recommend this dealership to friends a in my new vehicle. Everyone was professional and the entire process was quick and pleasant!!! I would highly recommend this dealership to friends and family. More
by Teri.christian
May 16, 2020
We are loyal customers to Cutler Bay Mercedes Benz. We have bought 3 cars there. Albert was extremely helpful and Oliver was as always extremely nice and knowledgeable. Hugo at the finance department as have bought 3 cars there. Albert was extremely helpful and Oliver was as always extremely nice and knowledgeable. Hugo at the finance department as always very courteous and helpful. I do recommend this dealer. More
by Ampy Nader
May 15, 2020
Excellent customer service and willingness to put the customer first in every aspect of the sale. Having worked with Albert Torres, Sales, Daniel Baster, Sales Manager and Vanessa Caravaggi, Finance, eac customer first in every aspect of the sale. Having worked with Albert Torres, Sales, Daniel Baster, Sales Manager and Vanessa Caravaggi, Finance, each one of these individuals went above and beyond to exceed my expectations. Very honest, professional and transparent throughout the car buying process. I highly recommend these three professionals and Mercedes Benz of Cutler Bay. They made for a seamless and enjoyable transaction even during unprecedented times. Thank you! More
by Katgaleri
May 15, 2020
Ira is the best! My experience was awesome, very nice gentleman. Exceeded my expectations. The buyingprocess was fast and easy like Iike it! no complaints gentleman. Exceeded my expectations. The buyingprocess was fast and easy like Iike it! no complaints More
by teri0369
Employees Worked With
May 14, 2020
I simply love going here. I know that a lot of people say that they are like family. These people really are family especially Danny, Carmen and Adam. What a great dealership. I don’t even see this as a dea that they are like family. These people really are family especially Danny, Carmen and Adam. What a great dealership. I don’t even see this as a dealership. I love going there. If yo go to service or when purchasing a vehicle they make everything so easy. Danny and Carmen always go the extra mile just to make it happen and especially to make you happy. I would never change driving any other vehicle except Mercedes. Not just the vehicle but the people there. Mercedes should be happy to have such amazing employees. More
by fyrfytr2564
Employees Worked With
Other Employees :
Adam from the service department , Ewer (Ever) Aguiar, Carmen Arrazola, Daniel Baster
May 13, 2020
Servise repairs My car had to be towed in. there service here is as usual Great. Just waiting to Trade my 2015 S550 in on a newer preowned S550 Planning buying fr My car had to be towed in. there service here is as usual Great. Just waiting to Trade my 2015 S550 in on a newer preowned S550 Planning buying from this dealership they seem to take a greater interest in the customers needs. Jose Castello is the Best. More
by scrow
Employees Worked With
Jose Castillo
May 13, 2020
If looking for a Mercedes Benz this is the place to go. Truly a pleasant experience from start to finish. I’ve been a customer for a few years and truly have no complaints! Truly a pleasant experience from start to finish. I’ve been a customer for a few years and truly have no complaints! More
by Cmfa5
Employees Worked With
May 13, 2020
Thanks MB of Cutler Bay team!!! Albert, Oscar and Roberto. You are the men! We are very happy! Thanks again and keep up the good work! Roberto. You are the men! We are very happy! Thanks again and keep up the good work! More
by Valentina Martinez
May 13, 2020
Servise Department The service department at this dealership is the Best. They honor their word and stand behind their work. I would bring my Mercedes to these guys The service department at this dealership is the Best. They honor their word and stand behind their work. I would bring my Mercedes to these guys no matter where I bought the car. More
by scrow
