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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,296 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,296 reviews
June 17, 2020
Great as always with Robert! Ensured my vehicle met all expectations on quality cleanliness! I was in and out in a respectable and efficient time. expectations on quality cleanliness! I was in and out in a respectable and efficient time. More
by o1alexcedwards
Employees Worked With
June 13, 2020
The experience with sales was excellent. The sealer Héctor was excellent as well. I’m satisfied with my car . The experience with Mercedes is always good. Héctor was excellent as well. I’m satisfied with my car . The experience with Mercedes is always good. More
by haymagutierrez@hotmail.com
Employees Worked With
Héctor Fernandez , Ewer (Ever) Aguiar
June 12, 2020
It was a smooth process.. No games and straight forward numbers .. Salesman Albert Torres was the pro's pro!! Was very detailed and answered all my questions of features . Good Job! numbers .. Salesman Albert Torres was the pro's pro!! Was very detailed and answered all my questions of features . Good Job! More
by Carlos M.
June 11, 2020
Five star sales rep (Danny) and finance ( Roberto) meet the best or nothing congratulation 100% satisfaction thank you for your great effort and dedication to be the best. the best or nothing congratulation 100% satisfaction thank you for your great effort and dedication to be the best. More
by rchang238
June 11, 2020
Excellent manners very profesional always prompt to help I am ver satisfied with my experience at MB cutler bay dealership, I highly recommend those person. I am ver satisfied with my experience at MB cutler bay dealership, I highly recommend those person. More
by Rainer Mederos
Employees Worked With
Daniel Baster, Frank Aguilera, Emiliano Telecemian
June 10, 2020
Alex is a true sales professional. This is my second purchase and I am beyond satisfied with his professionalism and exceptional customer service. He is an asset to the organization. And I look forward purchase and I am beyond satisfied with his professionalism and exceptional customer service. He is an asset to the organization. And I look forward to my next purchase. More
by Edwardaposey
Employees Worked With
Alex Gonzalez
June 09, 2020
Always great service very professional and attentive staff. I am very happy with the service and staff. Specially with my service advisor Roman Hernandez, it is always a pleasyre to go to do my car ser staff. I am very happy with the service and staff. Specially with my service advisor Roman Hernandez, it is always a pleasyre to go to do my car service. More
by Zoraida Carrera
Employees Worked With
Roman Hernandez
June 09, 2020
I am very happy with the service that you have given me in the deler all thank you very much for your good attention . Thanks in the deler all thank you very much for your good attention . Thanks More
by Orleninsurance
Employees Worked With
Other Employees :
Hector , Ruben Abreu, Carmen Arrazola, Daniel Baster, Felipe Canales, Frank Aguilera
June 06, 2020
Excellent service I had an excellent experience bringing my Mercedes Benz CLA 250 for a scheduled service. I was given a nice MB A 220 as a loaner. My service advisor t I had an excellent experience bringing my Mercedes Benz CLA 250 for a scheduled service. I was given a nice MB A 220 as a loaner. My service advisor took excellent care of me and my car.I highly recommend Mercedes Benz of Cutler Bay. More
by Pierre Hyppolite
Employees Worked With
Adam Littman
June 06, 2020
Mercedes Benz of Cutler Bay is a "GREAT" Dealership I purchased my 2018 Mercedes Benz S Class at the Mercedes Benz of Cutler Bay Dealership two years ago. Since then I have been treated very professiona I purchased my 2018 Mercedes Benz S Class at the Mercedes Benz of Cutler Bay Dealership two years ago. Since then I have been treated very professionally an attentive to all my needs. I would like to Congratulate from the Sale Staff the awesome Ms. Laura Delgado that always takes the times to assist me in handling in all of my Vehicle's Needs. I have nothing but Good Things to say about the Service Staff. Throughout the two years I have been assisted by several Service Managers and recently by Mr. Jose Castillo. I took my Vehicle for regular Maintenance and he attended me expeditiously and had my loaner ready to go. We are going through some difficult times in our Country with the Corona Virus Crisis and most Companies are short staff but this Dealership "ROCKS"!!! Kudos to the Administration of the Mercedes Benz of Cutler Bay for having a great group of people handling the Business the "CORRECT WAY"! Thanks to you all!!!!! More
by Rick (LEO)
