Mercedes-Benz of Cutler Bay

Wonderful Truly wonderful experience working with Jose Alfonso. Very professional, experienced, and knowledgeable. I will recommend him to anyone looking to b Truly wonderful experience working with Jose Alfonso. Very professional, experienced, and knowledgeable. I will recommend him to anyone looking to buy or lease an automobile. More

Service Always excellent, professional and courteous service. I've always come here and would never go anywhere else. Thank you Mercedes for always taking ca Always excellent, professional and courteous service. I've always come here and would never go anywhere else. Thank you Mercedes for always taking care of your customer! More

I am beyond impressed with my service advisor Kevin and with the way my service was conducted. I will not go anywhere else, for sure! with the way my service was conducted. I will not go anywhere else, for sure! More

I love the improvements made to the service center (i.e. the big screen showing your appointment and arrival time. Kevin Laplanche is always pleasant and accommodating. He is a great asset to your company the big screen showing your appointment and arrival time. Kevin Laplanche is always pleasant and accommodating. He is a great asset to your company More

I had a great time I had a wonderful time leasing my 2020 GLE 350 for my lovely wife. Danny was very knowledgeable, very nice and always ready to go the extra mile sinc I had a wonderful time leasing my 2020 GLE 350 for my lovely wife. Danny was very knowledgeable, very nice and always ready to go the extra mile since, I remembered him about six years ago, when I lease my first Mercedes GLK. Roberto Llanes was the finance officer that I met for the first time (2020). He was super, the paperwork took seconds LOL. Of course I cannot forget Hugo that helped my wife and I in 2014 and 2017. Thank you. More

Had a wonderful experience staff is very professional and attentive I was pleasantly surprised when my car was done sooner than I expected would certainly recommend to anyone thank you attentive I was pleasantly surprised when my car was done sooner than I expected would certainly recommend to anyone thank you More

I wish the service appointment time as far as me turning in my car and getting the loaner would have been faster. When I got the loaner car, they forgot to take pictures of the car and gas amount and when I in my car and getting the loaner would have been faster. When I got the loaner car, they forgot to take pictures of the car and gas amount and when I left I had to send them pictures of some scratches the auto had plus then I was charged for 2 gallons of gas. Which honestly I don’t car about the money it’s more about the principle how do You even know how much gas the car hassle if you didn’t check before I left like in other appointments where they took pictures and verified and everything. They just found it easier to charge me and see if I would complain or not. More

Best experience ever.. Super professional attention. Great quality in all services. I had the pleasure of being attended by exceptional sellers like Hector. 100% recommended! Great quality in all services. I had the pleasure of being attended by exceptional sellers like Hector. 100% recommended! More

Jean Pierre Basagoitia was very knowledgeable about the car I purchased. He made my car buying experience very easy going and service was also spectacular. car I purchased. He made my car buying experience very easy going and service was also spectacular. More

I do not like shopping for cars. Usually too high pressure and condescending attitude. Even working through the COVID-19 experience, the purchase was handled with professionalism. pressure and condescending attitude. Even working through the COVID-19 experience, the purchase was handled with professionalism. More