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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,260 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,261 reviews
June 03, 2020
Very relax and friendly Beautiful place everything was great I’m very happy with the car and the people that help me Jp basagoitia is truly awesome and professional he made m Beautiful place everything was great I’m very happy with the car and the people that help me Jp basagoitia is truly awesome and professional he made me fell very nice and happy doing this transaction More
by terebello07
June 02, 2020
Kevin’s service and professionalism was outstanding! Really made me feel like a valued customer. Came in worried about my car and left happy and satisfied. Thank you! Really made me feel like a valued customer. Came in worried about my car and left happy and satisfied. Thank you! More
by Anunez1036
May 30, 2020
Overall environment is a little stuffy and uptight, so it was a little uncomfortable, but after talking to alex a little bit, I felt more at ease. I paid more than I should of due to time constraints. The ma was a little uncomfortable, but after talking to alex a little bit, I felt more at ease. I paid more than I should of due to time constraints. The manager was not pliable, but Alex was great. More
by npallard
Employees Worked With
Alex Gonzalez
May 30, 2020
Adrian my service advisor of Mercedes Benz of Cutler Bay is exceptional. Not only is he always in time, he also makes sure that my car is available back to me clean and when I get there. My loaner was also is exceptional. Not only is he always in time, he also makes sure that my car is available back to me clean and when I get there. My loaner was also ready and I was able to get to work on time. More
by LILINURSE2002
Employees Worked With
Adrian service department advisor
May 30, 2020
Excellent Service!!! I have being a customer at this dealer for the last 12 yrs and never disappointed. They do their very best to please the customer. This time I have to I have being a customer at this dealer for the last 12 yrs and never disappointed. They do their very best to please the customer. This time I have to give thumbs up to Herbert Kanzki from the service department, he is very professional and friendly, and he goes the extra mile to make the client happy. Thanks Herbert. More
by Lidiana Baster
May 30, 2020
The entire process took one hour, easiest most efficient car buying process I’ve ever had . I’ll be back when it’s time to upgrade ;) car buying process I’ve ever had . I’ll be back when it’s time to upgrade ;) More
by Barbourdrew
May 29, 2020
Alex is an excellent salesperson and top quality service. He found the car I was looking for very quickly. I recommend it 100%. Thank to Roberto Llanes for helping me in financing., very professi service. He found the car I was looking for very quickly. I recommend it 100%. Thank to Roberto Llanes for helping me in financing., very professional. More
by Ximenaj77
Employees Worked With
Roberto Llanes , Alex Gonzalez
May 28, 2020
Excellent service!Herbert K ... service adviser is Excellent service! Herbert K ... service adviser is wonderful! It was an easy and painless process Everything was on point What a pleasure to take Excellent service! Herbert K ... service adviser is wonderful! It was an easy and painless process Everything was on point What a pleasure to take me car for service More
by itomaselli
May 28, 2020
REPAIR I APPEARED WITHOUT AN APPOINTMENT FOR A LEAK IN MY TIRE. i WAS SERVICED IMMEDIATELY, PLEASANT, PERSONABLE, EFFICIENTLY, AND RECEIVED MY CAR BACK EXPRE I APPEARED WITHOUT AN APPOINTMENT FOR A LEAK IN MY TIRE. i WAS SERVICED IMMEDIATELY, PLEASANT, PERSONABLE, EFFICIENTLY, AND RECEIVED MY CAR BACK EXPRESS ON THE SAME DAY WITH A GUARANTEE HONORED ON MY TIRE TIRE, I HAD BEEN TRANSPORTED COURTESY TOO WHICH WAS AN ADDED PLUS. I AM VERY SATISFIED AND VERY GRATEFUL! More
by PEDIDOCNIV
Employees Worked With
Other Employees :
ROMAN FERNANDEZ OR HERNANDEZ EXCELLENT SERVICE 5 STARS TO BOTH HE AND ROBERT DAMAS
May 27, 2020
Amazing experience, above and beyond customer service. Couldn’t be more happy to get my first MB here. Special thanks to Roberto LLanes, Oscar Yanes, Hector Fernández and Albert Torrez, great team work. � Couldn’t be more happy to get my first MB here. Special thanks to Roberto LLanes, Oscar Yanes, Hector Fernández and Albert Torrez, great team work. 😃🙌🏼 More
by Clao2020
