Mercedes-Benz of Cutler Bay
Cutler Bay, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience at the dealer, I have other Mercedes dealer closer to me than Mercedes of cutler bay, but I choose to drive there because I get the right service. dealer closer to me than Mercedes of cutler bay, but I choose to drive there because I get the right service. More
No one contacted us back. We leased a 2020 E350 from MB of Pompano. I’m sure he didn’t get the message because he was a great salesman and always attentive and responsive to our family. of Pompano. I’m sure he didn’t get the message because he was a great salesman and always attentive and responsive to our family. More
excellent service at all times Mrs. Carmen Arrazola is very professional and I had the best attention at all times I recommend the dealer to all for their careful attention I recommend the dealer to all f very professional and I had the best attention at all times I recommend the dealer to all for their careful attention I recommend the dealer to all for their careful attention More
Exceptional and Excellent Experience From the Sales Team with Hector Fernandez to the Finance Team the service has been really Superior. I keep coming back to Bill Ussery MB since 1994. T From the Sales Team with Hector Fernandez to the Finance Team the service has been really Superior. I keep coming back to Bill Ussery MB since 1994. This time was exceptional including management with Daniel Baster to Lius Gutierrez , the General Manager. The treatment, the information, the explanations, etc . They all made me feel like a Family and Professional experience at the same time. They are highly recommendable and I will keep referring Family and friends. It has been highly appreciated. Ana J Rodriguez More
Information on vehicle conditions was very upfront notify the parts it’s need for services or replacement and remind of services due the visit was excellent the parts it’s need for services or replacement and remind of services due the visit was excellent More
Jose and Rafael and Henry were great! Everyone that was involved was super helpful and professional. They made this purchase an excellent experience. Trading in my existing vehicle was Everyone that was involved was super helpful and professional. They made this purchase an excellent experience. Trading in my existing vehicle was no problem at all. More
Luis Gutierrez was exceptional. The location was impressive. Looked very organized and clean. Everyone I came into contact with was very helpful and friendly. Good selection of cars. The location was impressive. Looked very organized and clean. Everyone I came into contact with was very helpful and friendly. Good selection of cars. The sales manager (Oliver) and the finance director were extremely helpful. The salesman (Ira) was knowledgeable about the car and very patient. More
I was helped by Carlos Gutierrez, his service was amazing. He explained to me in detail everything I needed to know to make my decision, shortly I was driving out with my new GLE ready to give my wif amazing. He explained to me in detail everything I needed to know to make my decision, shortly I was driving out with my new GLE ready to give my wife a wonderful surprise. I couldn’t be happier. More
Maribel is a very attentive person, she helped me throughout the process. I really appreciate all your support and I really feel like family when I go to Mercedez in Curtler Bay. I am impressed with throughout the process. I really appreciate all your support and I really feel like family when I go to Mercedez in Curtler Bay. I am impressed with everything that the car improved in technology and excellent quality. I really congratulate you! Thank you so much Maribel. More
As expected! I have bought several cars from this dealership. Not sure if I will buy more in the future, as I had great experiences on one hand ( Sales Mgr. Mr. Or I have bought several cars from this dealership. Not sure if I will buy more in the future, as I had great experiences on one hand ( Sales Mgr. Mr. Ortiz, and Pablo Garcia, the Sales executive that sold us THREE cars in 2017, service specialists, like Charly Rodriguez, and his assistant, Maximiliano Toriano,...all of them going to extremes for the customer, always cordial and professional, etc), but a very bad experience with the Top Management of this franchise. Due to this last fact, I am pretty sure that if I replace my three Mercedes this year with new Mercedes, it will be not from any dealership of your Company, namely this one or the one in Coral Gables... More