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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,296 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,296 reviews

July 04, 2020

Great experience at the dealer, I have other Mercedes dealer closer to me than Mercedes of cutler bay, but I choose to drive there because I get the right service. More

by mike
Recommend Dealer
Yes
Employees Worked With
Felipe Canales
Jul 04, 2020 -

Mercedes-Benz of Cutler Bay responded

Mike, thank you for taking the time to share your thoughts on working with our team. We're glad to hear they delivered such a great experience! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 04, 2020

No one contacted us back. We leased a 2020 E350 from MB of Pompano. I’m sure he didn’t get the message because he was a great salesman and always attentive and responsive to our family. More

by manuelcabielles
Recommend Dealer
No
Employees Worked With
We didn’t have the pleasure of dealing with anyone. We have another lease due in a month and we will probably contact our last sales person.
Jul 21, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for your response and for sending us your email address. We will get back to you soon! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 04, 2020

excellent service at all times Mrs. Carmen Arrazola is very professional and I had the best attention at all times I recommend the dealer to all for their careful attention I recommend the dealer to all f More

by Lissett Alvarez
Recommend Dealer
Yes
Employees Worked With
Ernesto Garofalo , Ewer (Ever) Aguiar, Carmen Arrazola
Jul 04, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you, Lissett, it's great to hear that Carmen and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 04, 2020

Exceptional and Excellent Experience From the Sales Team with Hector Fernandez to the Finance Team the service has been really Superior. I keep coming back to Bill Ussery MB since 1994. T More

by anaunrealty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : HECTOR FERNANDEZ , Daniel Baster
Jul 04, 2020 -

Mercedes-Benz of Cutler Bay responded

Ana, thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and please let us know if we can be of any more assistance! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 04, 2020

Information on vehicle conditions was very upfront notify the parts it’s need for services or replacement and remind of services due the visit was excellent More

by Ken
Recommend Dealer
Yes
Employees Worked With
Danny Kwock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marylu Acosta
Jul 04, 2020 -

Mercedes-Benz of Cutler Bay responded

Ken, thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

July 03, 2020

Jose and Rafael and Henry were great! Everyone that was involved was super helpful and professional. They made this purchase an excellent experience. Trading in my existing vehicle was More

by nico
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rafael Torres
Jul 04, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you, Nico, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 02, 2020

Luis Gutierrez was exceptional. The location was impressive. Looked very organized and clean. Everyone I came into contact with was very helpful and friendly. Good selection of cars. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Mercedes-Benz of Cutler Bay responded

Robert, thank you for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that Ira, Luis and Oliver were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 02, 2020

I was helped by Carlos Gutierrez, his service was amazing. He explained to me in detail everything I needed to know to make my decision, shortly I was driving out with my new GLE ready to give my wif More

by juanpablofuentes
Recommend Dealer
Yes
Employees Worked With
Carlos Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar
Jul 02, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 02, 2020

Maribel is a very attentive person, she helped me throughout the process. I really appreciate all your support and I really feel like family when I go to Mercedez in Curtler Bay. I am impressed with More

by Lis
Recommend Dealer
Yes
Employees Worked With
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar
Jul 02, 2020 -

Mercedes-Benz of Cutler Bay responded

Congratulations on your new vehicle! We are so glad that Maribel had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

June 30, 2020

As expected! I have bought several cars from this dealership. Not sure if I will buy more in the future, as I had great experiences on one hand ( Sales Mgr. Mr. Or More

by Aleart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia, Sales; Charlie Rodriguez, Service; Maximiliano Toriano, Service.
Jul 01, 2020 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We are sorry to hear that your experience with one of our Management Team members did not go well. If you would like to discuss this matter please reach out to us. We sincerely appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

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