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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,296 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,296 reviews
July 22, 2020
Service at this place rocks ! They always exceeds my expectations . Loaner cars are basically brand new cars and clean. My service manager is the best. expectations . Loaner cars are basically brand new cars and clean. My service manager is the best. More
by Joseseq45
Employees Worked With
Kevin Laplanche
July 22, 2020
Great Service Great service Robert bends over backwards to get my car ready for me. Very polite and professional. Would recommend to go to him for service. Great service Robert bends over backwards to get my car ready for me. Very polite and professional. Would recommend to go to him for service. More
by rick and nancys
Employees Worked With
July 21, 2020
Excellent client service. Spent the time to understand my needs, and then went the extra mile to meet them. Thanks to Janyll and Oliver for their top notch service. my needs, and then went the extra mile to meet them. Thanks to Janyll and Oliver for their top notch service. More
by ssahibdeen
July 21, 2020
Great Service . Thanks Maribel and Mr.Ortiz, Dealer Manager. After so many choices, good decision. Friendly Staff and willing to help with patience and professionalism. Manager. After so many choices, good decision. Friendly Staff and willing to help with patience and professionalism. More
by Modeling
Employees Worked With
Other Employees :
Mr, Ortiz, Manager. Excelent, Ewer (Ever) Aguiar
July 21, 2020
Great Kevin our service rep has always performed beyond our expectations. He truly cares about his customers and his actions show it. You are lucky to have Kevin our service rep has always performed beyond our expectations. He truly cares about his customers and his actions show it. You are lucky to have him on your staff. More
by Mtgriffey
Employees Worked With
Kevin LaPlanche
July 19, 2020
I have to get credit to Mercedes Benz of Cutler Bay . This Mercedes-Benz crew is very respectful, super knowledgeable, And gave me details on every item that needed to be repaired. Not to mention super c This Mercedes-Benz crew is very respectful, super knowledgeable, And gave me details on every item that needed to be repaired. Not to mention super clean environment, everybody was wearing masks, and they even disinfect your pen More
by Antonioodriozola
Employees Worked With
Marylu Acosta and David Appleton
July 17, 2020
The salesman understood our needs from the first call. With two calls we purchased the car in the same week. Finance Mgr and Service Mgr all A+ With two calls we purchased the car in the same week. Finance Mgr and Service Mgr all A+ More
by FjimenezAG
Employees Worked With
Other Employees :
Charlie Rodriguez +10, Daniel Baster, Emiliano Telecemian
July 16, 2020
Me encantó cómo me trataron hace mucho tiempo q no compraba un carro 0 millas el hizo lo posible y lo imposible para encontrar el que yo quería! Yo súper nerviosa ellos hicieron la compra muy amena Gr compraba un carro 0 millas el hizo lo posible y lo imposible para encontrar el que yo quería! Yo súper nerviosa ellos hicieron la compra muy amena Gracias por su profesionalismo y atención. I love my new car ! More
by julia_ngm
July 16, 2020
Ira from the sales department was very professional and efficient in getting the deal done. He worked with us to get the best deal to fit our budget. efficient in getting the deal done. He worked with us to get the best deal to fit our budget. More
by Rgordon112
July 15, 2020
The greatest attention of all. I feel like I was at home having a conversation with family members .oliver and janyll took the time to show me all of the cars and make sure that I was taking home the car th having a conversation with family members .oliver and janyll took the time to show me all of the cars and make sure that I was taking home the car that I Love not just any car. They make sure to get you the best deal $$ posible . The part that I like the most ;). With my eyes closed I will comeback any time. More
by Svetlanaforkin
