Mercedes-Benz of Cutler Bay
Cutler Bay, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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It is my first time in the Mercedes Benz family and I had the best experience of my life. I have no words to describe the best service provided by Daniel Baster and Frank Aguilera. Thank you Mercedes for hav the best experience of my life. I have no words to describe the best service provided by Daniel Baster and Frank Aguilera. Thank you Mercedes for having people like them who mark you forever. More
Was very pleased with all employees at MB cutler bay. Very professionals even from the boutique lady was very nice and helpful gave me a tour since it was my fist time there for service. Will recommend t Very professionals even from the boutique lady was very nice and helpful gave me a tour since it was my fist time there for service. Will recommend to others: good job guys... More
Something great but with room for improvement. My Service Advisor Herbert Kanzki is absolutely the best. His customer service is superior, his technical savvy is remarkable, and his listening skil My Service Advisor Herbert Kanzki is absolutely the best. His customer service is superior, his technical savvy is remarkable, and his listening skills are second to none. I keep returning to this location primarily because of the excellent standard in service provided by Mr. Kanzki and Mr. David Appleton. One area of concern is that there seems to be no diversity in employees even though the area is located in a diverse community. The dealership should work on reflecting the community in its employees so that more individuals would feel comfortable visiting the location. My last visit was not so pleasant by the greeters. I was ignored because I did not look like them. Mr. Kanzki eventually came out and saved the day for the dealership. Kudos to Herbert for a job well done! More
Was aN excellent experience. Personalized attention, fast and efficient. Maribel took her time to show us the different cars and allow us to drive the one we liked. I really appreciate her work and I wil and efficient. Maribel took her time to show us the different cars and allow us to drive the one we liked. I really appreciate her work and I will recommend her to friend and family members. More
Excellent Service As always very exceptional service by Charlie Rodriguez. A definite plus to the Mercedes Benz dealership of Cutler bay. Thanks again Charlie for all As always very exceptional service by Charlie Rodriguez. A definite plus to the Mercedes Benz dealership of Cutler bay. Thanks again Charlie for all your help while we were in Florida. More
great people and great service hi! Albert and Rene did a great job! They went out of their way in helping me purchase my car. Overall service from the dealership was excellent. hi! Albert and Rene did a great job! They went out of their way in helping me purchase my car. Overall service from the dealership was excellent. More
Happy experience My husband and I were in the market for a new car. We had visited other dealers and definitely could tell the difference when we walked into Mercedes- My husband and I were in the market for a new car. We had visited other dealers and definitely could tell the difference when we walked into Mercedes-Benz Cutler Bay. We absolutely loved our sales person Carmen. She was not pushy, easy to talk to and genuinely wanted us to be happy with our purchase. More
Excellent Service ! Albert Torres, Kevin Laplanche and Robert LLanes were so great to work with! The experience on buying a new car was smooth, unique and beautiful becau Albert Torres, Kevin Laplanche and Robert LLanes were so great to work with! The experience on buying a new car was smooth, unique and beautiful because of the knowledge they have about presenting the right Mercedes Benz for me. I will recommend the Cutler Bay dealer to every one. More
My Service advisor Mr Herbert Kanzki Went above and beyond in explaining the necessary services for my car. Very patient And extremely knowledgeable professional. Well done Mercedes! beyond in explaining the necessary services for my car. Very patient And extremely knowledgeable professional. Well done Mercedes! More
Excellent Service An exceptional experience, at the level of Mercedes Benz, very friendly and easy to work with. The financing was very simple and great. Quick process. An exceptional experience, at the level of Mercedes Benz, very friendly and easy to work with. The financing was very simple and great. Quick process. Thanks Janyll More