Mercedes-Benz of Cutler Bay

I was helped by Carlos Gutierrez, his service was amazing. He explained to me in detail everything I needed to know to make my decision, shortly I was driving out with my new GLE ready to give my wif amazing. He explained to me in detail everything I needed to know to make my decision, shortly I was driving out with my new GLE ready to give my wife a wonderful surprise. I couldn’t be happier. More

Maribel is a very attentive person, she helped me throughout the process. I really appreciate all your support and I really feel like family when I go to Mercedez in Curtler Bay. I am impressed with throughout the process. I really appreciate all your support and I really feel like family when I go to Mercedez in Curtler Bay. I am impressed with everything that the car improved in technology and excellent quality. I really congratulate you! Thank you so much Maribel. More

Luis Gutierrez was exceptional. The location was impressive. Looked very organized and clean. Everyone I came into contact with was very helpful and friendly. Good selection of cars. The location was impressive. Looked very organized and clean. Everyone I came into contact with was very helpful and friendly. Good selection of cars. The sales manager (Oliver) and the finance director were extremely helpful. The salesman (Ira) was knowledgeable about the car and very patient. More

As expected! I have bought several cars from this dealership. Not sure if I will buy more in the future, as I had great experiences on one hand ( Sales Mgr. Mr. Or I have bought several cars from this dealership. Not sure if I will buy more in the future, as I had great experiences on one hand ( Sales Mgr. Mr. Ortiz, and Pablo Garcia, the Sales executive that sold us THREE cars in 2017, service specialists, like Charly Rodriguez, and his assistant, Maximiliano Toriano,...all of them going to extremes for the customer, always cordial and professional, etc), but a very bad experience with the Top Management of this franchise. Due to this last fact, I am pretty sure that if I replace my three Mercedes this year with new Mercedes, it will be not from any dealership of your Company, namely this one or the one in Coral Gables... More

Wonderful Truly wonderful experience working with Jose Alfonso. Very professional, experienced, and knowledgeable. I will recommend him to anyone looking to b Truly wonderful experience working with Jose Alfonso. Very professional, experienced, and knowledgeable. I will recommend him to anyone looking to buy or lease an automobile. More

Service Always excellent, professional and courteous service. I've always come here and would never go anywhere else. Thank you Mercedes for always taking ca Always excellent, professional and courteous service. I've always come here and would never go anywhere else. Thank you Mercedes for always taking care of your customer! More

I am beyond impressed with my service advisor Kevin and with the way my service was conducted. I will not go anywhere else, for sure! with the way my service was conducted. I will not go anywhere else, for sure! More

I love the improvements made to the service center (i.e. the big screen showing your appointment and arrival time. Kevin Laplanche is always pleasant and accommodating. He is a great asset to your company the big screen showing your appointment and arrival time. Kevin Laplanche is always pleasant and accommodating. He is a great asset to your company More

I had a great time I had a wonderful time leasing my 2020 GLE 350 for my lovely wife. Danny was very knowledgeable, very nice and always ready to go the extra mile sinc I had a wonderful time leasing my 2020 GLE 350 for my lovely wife. Danny was very knowledgeable, very nice and always ready to go the extra mile since, I remembered him about six years ago, when I lease my first Mercedes GLK. Roberto Llanes was the finance officer that I met for the first time (2020). He was super, the paperwork took seconds LOL. Of course I cannot forget Hugo that helped my wife and I in 2014 and 2017. Thank you. More

Had a wonderful experience staff is very professional and attentive I was pleasantly surprised when my car was done sooner than I expected would certainly recommend to anyone thank you attentive I was pleasantly surprised when my car was done sooner than I expected would certainly recommend to anyone thank you More