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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,296 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,296 reviews

August 01, 2020

It is my first time in the Mercedes Benz family and I had the best experience of my life. I have no words to describe the best service provided by Daniel Baster and Frank Aguilera. Thank you Mercedes for hav More

by Ismary Lara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Baster, Frank Aguilera
Aug 02, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

August 01, 2020

Was very pleased with all employees at MB cutler bay. Very professionals even from the boutique lady was very nice and helpful gave me a tour since it was my fist time there for service. Will recommend t More

by Gdepaz02
Recommend Dealer
Yes
Employees Worked With
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriana araujo,Kevin laplanche,, Daniel Baster
Aug 02, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

July 29, 2020

Something great but with room for improvement. My Service Advisor Herbert Kanzki is absolutely the best. His customer service is superior, his technical savvy is remarkable, and his listening skil More

by Nell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Herbert Kanzki and David Appleton
Jul 30, 2020 -

Mercedes-Benz of Cutler Bay responded

Hi Nell, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

July 29, 2020

Was aN excellent experience. Personalized attention, fast and efficient. Maribel took her time to show us the different cars and allow us to drive the one we liked. I really appreciate her work and I wil More

by Anerobaina
Recommend Dealer
Yes
Employees Worked With
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Maribel met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 27, 2020

Excellent Service As always very exceptional service by Charlie Rodriguez. A definite plus to the Mercedes Benz dealership of Cutler bay. Thanks again Charlie for all More

by Joecar1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Rodriguez
Jul 27, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for the kind words for Charlie in our service department! We look forward to sharing your compliments with him and the rest of our team. Please don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

July 27, 2020

great people and great service hi! Albert and Rene did a great job! They went out of their way in helping me purchase my car. Overall service from the dealership was excellent. More

by teresamanresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene
Jul 28, 2020 -

Mercedes-Benz of Cutler Bay responded

It's great to hear, Teresa, that Albert and Rene were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 24, 2020

Happy experience My husband and I were in the market for a new car. We had visited other dealers and definitely could tell the difference when we walked into Mercedes- More

by jennifer.yudice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Arrazola
Jul 25, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you, Jennifer, for your business and this review. We're happy to hear Carmen was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 24, 2020

Excellent Service ! Albert Torres, Kevin Laplanche and Robert LLanes were so great to work with! The experience on buying a new car was smooth, unique and beautiful becau More

by francoisedk3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Laplanche and Robert LLanes
Jul 25, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you, Francoise, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 24, 2020

My Service advisor Mr Herbert Kanzki Went above and beyond in explaining the necessary services for my car. Very patient And extremely knowledgeable professional. Well done Mercedes! More

by Raygine
Recommend Dealer
Yes
Employees Worked With
Herbert Kanzki
Jul 25, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that Herbert had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Cutler Bay. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

July 23, 2020

Excellent Service An exceptional experience, at the level of Mercedes Benz, very friendly and easy to work with. The financing was very simple and great. Quick process. More

by tony501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Mercedes-Benz of Cutler Bay responded

Tony, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Janyll here at Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

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