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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,260 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,260 reviews

July 08, 2020

The whole process of getting my vehicle was amazing! It was quick and easy. José and Rene were very knowledgeable and helpful. I love Mercedes-Benz brand! Especially Jose he is the best ! More

by AracellyZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Sanchez
Jul 08, 2020 -

Mercedes-Benz of Cutler Bay responded

Congratulations on your new vehicle! We are so glad that Jose and Rene had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 06, 2020

Great Experience. I was recommended by a family member to visit this dealership and I am glad that I did. Frank helped me find a great deal on a vehicle that fit me and More

by pflores8181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene( Finance- New Guy) 5 star rating, Frank Aguilera
Jul 06, 2020 -

Mercedes-Benz of Cutler Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 06, 2020

Had a very good experience All aspects of the deal were Had a very good experience All aspects of the deal were very professional Very accommodating and thorough Was very happy would buy again from cu More

by robert.schneier
Recommend Dealer
Yes
Employees Worked With
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for taking the time to share your feedback with us, Robert. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 05, 2020

Sprinter recalls and front light problem Adam Littman took excellent care of us and repaired the light and the warranty recalls were done in a timely manner. The staff was well groomed and po More

by judi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Littman
Jul 06, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you, Judi. We appreciate your business and our team looks forward to serving you again soon! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

July 04, 2020

Great experience at the dealer, I have other Mercedes dealer closer to me than Mercedes of cutler bay, but I choose to drive there because I get the right service. More

by mike
Recommend Dealer
Yes
Employees Worked With
Felipe Canales
Jul 04, 2020 -

Mercedes-Benz of Cutler Bay responded

Mike, thank you for taking the time to share your thoughts on working with our team. We're glad to hear they delivered such a great experience! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 04, 2020

No one contacted us back. We leased a 2020 E350 from MB of Pompano. I’m sure he didn’t get the message because he was a great salesman and always attentive and responsive to our family. More

by manuelcabielles
Recommend Dealer
No
Employees Worked With
We didn’t have the pleasure of dealing with anyone. We have another lease due in a month and we will probably contact our last sales person.
Jul 21, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for your response and for sending us your email address. We will get back to you soon! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 04, 2020

excellent service at all times Mrs. Carmen Arrazola is very professional and I had the best attention at all times I recommend the dealer to all for their careful attention I recommend the dealer to all f More

by Lissett Alvarez
Recommend Dealer
Yes
Employees Worked With
Ernesto Garofalo , Ewer (Ever) Aguiar, Carmen Arrazola
Jul 04, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you, Lissett, it's great to hear that Carmen and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 04, 2020

Exceptional and Excellent Experience From the Sales Team with Hector Fernandez to the Finance Team the service has been really Superior. I keep coming back to Bill Ussery MB since 1994. T More

by anaunrealty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : HECTOR FERNANDEZ , Daniel Baster
Jul 04, 2020 -

Mercedes-Benz of Cutler Bay responded

Ana, thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and please let us know if we can be of any more assistance! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

July 04, 2020

Information on vehicle conditions was very upfront notify the parts it’s need for services or replacement and remind of services due the visit was excellent More

by Ken
Recommend Dealer
Yes
Employees Worked With
Danny Kwock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marylu Acosta
Jul 04, 2020 -

Mercedes-Benz of Cutler Bay responded

Ken, thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

July 03, 2020

Jose and Rafael and Henry were great! Everyone that was involved was super helpful and professional. They made this purchase an excellent experience. Trading in my existing vehicle was More

by nico
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rafael Torres
Jul 04, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you, Nico, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

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