Mercedes-Benz of Cutler Bay

Staff is pleasant and efficient. Service always exceeds my expectations. Service advisor did a superb job with getting me in and out. I was truly pleased. my expectations. Service advisor did a superb job with getting me in and out. I was truly pleased. More

Ira and Rene made things easy. Typically I can’t stand buying a car but this was a very nice, quick experience. We are very happy. buying a car but this was a very nice, quick experience. We are very happy. More

After buying several Mercedes-Benz, I have only purchased one at another dealership, and the rest were purchased at Cutler Bay. There are not enough space, or words to describe as to the service and support one at another dealership, and the rest were purchased at Cutler Bay. There are not enough space, or words to describe as to the service and support I have received throughout the years. Starting from my Salesperson Joe Amya, to the Director of Finance. and lastly our very own service adviser Mr. Kevin Laplanche, everyone is and has always been like family to both my wife, and myself through all of our purchases, and maintenance visits. I personally will never change dealerships as I am a believer that if it is not broken, don't fix it. More

Great customer service with the purchase of MB C class. Carmen was very friendly and supportive throughout my purchase. The purchase was extremely painless! Very Happy!! Carmen was very friendly and supportive throughout my purchase. The purchase was extremely painless! Very Happy!! More

Excellent service from Kevin La Planche (service advisor). My car was serviced professionally. The staff was very courteous. And the dealership followed the protocol for the convid19. advisor). My car was serviced professionally. The staff was very courteous. And the dealership followed the protocol for the convid19. More

Very convenient location. I was greeted promptly. Adam Littman took care of me immediately. He had my paperwork available and explained all details. Tire was replaced and work completed in a timely fashio Littman took care of me immediately. He had my paperwork available and explained all details. Tire was replaced and work completed in a timely fashion. Adam called me when my vehicle was ready. More

Got me in and out quickly. Pricey. Kept me up to date. I'll go back again. Didn't try to sell a service I didn't need. I'll go back again. Didn't try to sell a service I didn't need. More

Distance to my closest MB dealer is 6.6 miles from my Distance to my closest MB dealer is 6.6 miles from my house. I chose to travel 27.7 miles to Culter Bay MB because o the personal attention to resolv Distance to my closest MB dealer is 6.6 miles from my house. I chose to travel 27.7 miles to Culter Bay MB because o the personal attention to resolve my issues. The General Manager Luis Gutierrez, Service Writer Charlie Rodriguez Shop Foreman Johnathon take personal care of my 2015 S Coupe. I get constant updates as to the status of my service. I have no wasted time in dropping off my car. or picking it up.. Work performed is road tested to assure that all problems were resolved and car is returned super clean More

Always pleased with the service and friendliness of the service personnel. Would never consider taking our SUV anywhere else. Robert is a pleasure to deal with. service personnel. Would never consider taking our SUV anywhere else. Robert is a pleasure to deal with. More

Great customer service, flexibility with schedule I am a returning client this is the third car I buy from them. Oliver Ortiz is a great sales person and an amazing human being it’s a pleasure to interact w returning client this is the third car I buy from them. Oliver Ortiz is a great sales person and an amazing human being it’s a pleasure to interact with him More