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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,295 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,295 reviews

September 16, 2020

Top Notch Buying Experience! So smooth and stress-free, thank you dear Laura for a great deal , will be def back for my new ride! And always a pleasure to get to such an amazing dealership, its like a bout More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you so much, Stan, for your excellent review! We are so glad that Laura had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 15, 2020

I am very satisfied with the service , and with my new car. I recommend this dealer to my friends and family . I am in love with my new car. More

by galianor2000@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Mercedes-Benz of Cutler Bay responded

Hello, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Jose and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 15, 2020

Had a great experience. Janyll provided me an amazing Mercedes experience and stellar customer service. I am happy to be part of the Mercedes family. Oliver in Management was also very helpful and ac More

by andyzorrilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Mercedes-Benz of Cutler Bay responded

Andy, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Janyll and Oliver met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 14, 2020

MB Cutler Bay is great. Laura Delgado was knowledgeable and extremely helpful. She got the car I wanted at the price I needed. Awesome experience! More

by Majorhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Sanchez
Sep 15, 2020 -

Mercedes-Benz of Cutler Bay responded

Hello, Thank you so much for your kind words regarding your recent experience working with Laura, and for taking the time to leave us this wonderful feedback! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 12, 2020

Rene in Finance was exceptional with the help of Jose in sales. Couldn't be happier with the whole process in my first lease with Mercedes. More

by horaciochb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 12, 2020

My experience was excellent, best customer services, Jose Castillo was excellent truly professional, I will recommend Mercedez Benz to my friends and family. Thank you for this great services More

by marielvi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose castillo
Sep 13, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

September 08, 2020

What can I say about this amazing experience, twice in this dealer at Cutler Bay Mercedes Benz!! Carlos Gutiérrez , the seller, was always there for us, every time. I went my first time shopping for my h More

by Glenda llanes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene, Daniel Baster
Sep 09, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you, Glenda, for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 02, 2020

One week to change a main battery, cost 427.07, and the problem was not fixed, I am very disappointed. Very bad services. next tine I am going to go to another place. More

by Ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Sep 17, 2020 -

Mercedes-Benz of Cutler Bay responded

Hello Ricardo, I’m very sorry to hear that you weren’t fully satisfied with your experience. If you would be willing to share some more detail, or if there is anything we can do to turn this around for you, please don’t hesitate to reach out to me directly. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

August 30, 2020

Adam Littman, my service advisor, always so knowledgeable and professional, gives me the best advice for my car. I feel so welcomed every time I visit Mercedes of Cutler Bay. And my car keep running like new More

by Joedph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Littman
Aug 31, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

August 29, 2020

Staff is pleasant and efficient. Service always exceeds my expectations. Service advisor did a superb job with getting me in and out. I was truly pleased. More

by laurelkh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Kanzki
Aug 29, 2020 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to help you out, Laurel. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

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