Mercedes-Benz of Cutler Bay
Cutler Bay, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Top Notch Buying Experience! So smooth and stress-free, thank you dear Laura for a great deal , will be def back for my new ride! And always a pleasure to get to such an amazing dealership, its like a bout thank you dear Laura for a great deal , will be def back for my new ride! And always a pleasure to get to such an amazing dealership, its like a boutique, not regular franchise dealer style. More
I am very satisfied with the service , and with my new car. I recommend this dealer to my friends and family . I am in love with my new car. car. I recommend this dealer to my friends and family . I am in love with my new car. More
Had a great experience. Janyll provided me an amazing Mercedes experience and stellar customer service. I am happy to be part of the Mercedes family. Oliver in Management was also very helpful and ac Mercedes experience and stellar customer service. I am happy to be part of the Mercedes family. Oliver in Management was also very helpful and accommodating during the financing process. Overall very happy. More
MB Cutler Bay is great. Laura Delgado was knowledgeable and extremely helpful. She got the car I wanted at the price I needed. Awesome experience! and extremely helpful. She got the car I wanted at the price I needed. Awesome experience! More
Rene in Finance was exceptional with the help of Jose in sales. Couldn't be happier with the whole process in my first lease with Mercedes. sales. Couldn't be happier with the whole process in my first lease with Mercedes. More
My experience was excellent, best customer services, Jose Castillo was excellent truly professional, I will recommend Mercedez Benz to my friends and family. Thank you for this great services Castillo was excellent truly professional, I will recommend Mercedez Benz to my friends and family. Thank you for this great services More
What can I say about this amazing experience, twice in this dealer at Cutler Bay Mercedes Benz!! Carlos Gutiérrez , the seller, was always there for us, every time. I went my first time shopping for my h this dealer at Cutler Bay Mercedes Benz!! Carlos Gutiérrez , the seller, was always there for us, every time. I went my first time shopping for my husband’s car. From the moment you enter the place it is a pleasant experience. The ambience, staff and personalized treatment is extraordinary. Carlos has the best patience with customers and he is there to help you every step of the way. Danny Baster, the sales manager, such a gentleman as well. He makes sure, you get the best attention and feel comfortable. Not every manager can be as down to hearth as Danny. The way he treats his staff members and customers is exceptional. I wish for a boss like him!! Having said that. I went back a second time for a car for myself and I felt as part of the family already. Every question and concern Carlos and Danny were there to help. I had the best deals on both cars and I am very very happy. I would go back any time . Not the regular experience you get in any other dealership. The process was smooth and took the adequate time. The finance guy Rene, was very nice and kind as well . He made sure I got the plans I needed within my budget. It was a pleasant experience. I definitely recommend this place and of course , Carlos and Danny thank you again for all the bother !!! More
One week to change a main battery, cost 427.07, and the problem was not fixed, I am very disappointed. Very bad services. next tine I am going to go to another place. problem was not fixed, I am very disappointed. Very bad services. next tine I am going to go to another place. More
Adam Littman, my service advisor, always so knowledgeable and professional, gives me the best advice for my car. I feel so welcomed every time I visit Mercedes of Cutler Bay. And my car keep running like new and professional, gives me the best advice for my car. I feel so welcomed every time I visit Mercedes of Cutler Bay. And my car keep running like new. More
Staff is pleasant and efficient. Service always exceeds my expectations. Service advisor did a superb job with getting me in and out. I was truly pleased. my expectations. Service advisor did a superb job with getting me in and out. I was truly pleased. More