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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,260 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,260 reviews
July 24, 2020
Happy experience My husband and I were in the market for a new car. We had visited other dealers and definitely could tell the difference when we walked into Mercedes- My husband and I were in the market for a new car. We had visited other dealers and definitely could tell the difference when we walked into Mercedes-Benz Cutler Bay. We absolutely loved our sales person Carmen. She was not pushy, easy to talk to and genuinely wanted us to be happy with our purchase. More
by jennifer.yudice
Employees Worked With
Carmen Arrazola
July 24, 2020
Excellent Service ! Albert Torres, Kevin Laplanche and Robert LLanes were so great to work with! The experience on buying a new car was smooth, unique and beautiful becau Albert Torres, Kevin Laplanche and Robert LLanes were so great to work with! The experience on buying a new car was smooth, unique and beautiful because of the knowledge they have about presenting the right Mercedes Benz for me. I will recommend the Cutler Bay dealer to every one. More
by francoisedk3
July 24, 2020
My Service advisor Mr Herbert Kanzki Went above and beyond in explaining the necessary services for my car. Very patient And extremely knowledgeable professional. Well done Mercedes! beyond in explaining the necessary services for my car. Very patient And extremely knowledgeable professional. Well done Mercedes! More
by Raygine
Employees Worked With
Herbert Kanzki
July 23, 2020
Excellent Service An exceptional experience, at the level of Mercedes Benz, very friendly and easy to work with. The financing was very simple and great. Quick process. An exceptional experience, at the level of Mercedes Benz, very friendly and easy to work with. The financing was very simple and great. Quick process. Thanks Janyll More
by tony501
Employees Worked With
July 22, 2020
Great Service Great service Robert bends over backwards to get my car ready for me. Very polite and professional. Would recommend to go to him for service. Great service Robert bends over backwards to get my car ready for me. Very polite and professional. Would recommend to go to him for service. More
by rick and nancys
Employees Worked With
July 22, 2020
Service at this place rocks ! They always exceeds my expectations . Loaner cars are basically brand new cars and clean. My service manager is the best. expectations . Loaner cars are basically brand new cars and clean. My service manager is the best. More
by Joseseq45
Employees Worked With
Kevin Laplanche
July 21, 2020
Great Kevin our service rep has always performed beyond our expectations. He truly cares about his customers and his actions show it. You are lucky to have Kevin our service rep has always performed beyond our expectations. He truly cares about his customers and his actions show it. You are lucky to have him on your staff. More
by Mtgriffey
Employees Worked With
Kevin LaPlanche
July 21, 2020
Excellent client service. Spent the time to understand my needs, and then went the extra mile to meet them. Thanks to Janyll and Oliver for their top notch service. my needs, and then went the extra mile to meet them. Thanks to Janyll and Oliver for their top notch service. More
by ssahibdeen
July 21, 2020
Great Service . Thanks Maribel and Mr.Ortiz, Dealer Manager. After so many choices, good decision. Friendly Staff and willing to help with patience and professionalism. Manager. After so many choices, good decision. Friendly Staff and willing to help with patience and professionalism. More
by Modeling
Employees Worked With
Other Employees :
Mr, Ortiz, Manager. Excelent, Ewer (Ever) Aguiar
July 19, 2020
I have to get credit to Mercedes Benz of Cutler Bay . This Mercedes-Benz crew is very respectful, super knowledgeable, And gave me details on every item that needed to be repaired. Not to mention super c This Mercedes-Benz crew is very respectful, super knowledgeable, And gave me details on every item that needed to be repaired. Not to mention super clean environment, everybody was wearing masks, and they even disinfect your pen More
by Antonioodriozola
Employees Worked With
Marylu Acosta and David Appleton
