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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,295 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,295 reviews

September 24, 2020

Best Service , excelente job all people that work in the area the attention public friendly everything clean and responsibility they that doing Thanks to Jose Castillo More

by fperezl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
Sep 24, 2020 -

Mercedes-Benz of Cutler Bay responded

Hello, Thank you so much for your excellent review! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Cutler Bay. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

Sep 24, 2020 -

fperezl responded

Thanks again

September 23, 2020

I am very happy with the service, the attention was great and have been treated very kindly and professionally. Laura Delgado excepcional. Thank you! Adriana More

by adriana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you, Adriana! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

September 23, 2020

excellent attention, excellent professionalism urged him to continue putting the high prestige that Mercedes Benz has. Very good 😌 person and excellent services I would recommend to my family and friends 1 More

by hmartinez052121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Hernandez
Sep 23, 2020 -

Mercedes-Benz of Cutler Bay responded

Hello, Congratulations on your new vehicle! We are so glad that Roman had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 23, 2020

Great service and attention to detail. The sales person Frank Aguilera was pleasant and knowledgeable and a pleasure to deal with. Will definitely recommend this dealer in the future. More

by Monicapiedrahita04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar, Frank Aguilera
Sep 24, 2020 -

Mercedes-Benz of Cutler Bay responded

Monica, Thank you so much for your wonderful review! We are thrilled that Frank had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 22, 2020

Excellent, safe and courtesy service provided by all. Very detail and over the top customer service and the best car available. Very happy and thank you all More

by Rcollado56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gonzalez
Sep 23, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 18, 2020

I had my E53 towed to the dealer because I hit a pothole and blew out my tire, and Adrian and Andy attended my immediately upon arrival. They had to order a tire and fix a bent rim so my car was there for 3 More

by Gcis26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Lee Sang and Andrew Comas
Sep 20, 2020 -

Mercedes-Benz of Cutler Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

September 17, 2020

The whole team was very professional and very pleasant. Mr Oliver helped made things smooth and easy to understand in order to finalize this transaction. Will recommend anytime. He surrounds himself by ver More

by dherrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Sanchez and Osvaldo Fernandez
Sep 17, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 17, 2020

Janyll was an amazing and attentive sales rep. The process at your dealership was easy and fast. Very professional and easy! Thank you and we will return. More

by Dr.laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Mercedes-Benz of Cutler Bay responded

Dr. Laura, Thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let Janyll know if we can be of any more assistance! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 17, 2020

Excellent service every time!!!Always maintaining and Excellent service every time!!! Always maintaining and providing a great atmosphere from the time you arrive til the time your vehicle is returned. A More

by Perla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Littman
Sep 18, 2020 -

Mercedes-Benz of Cutler Bay responded

Perla, We are very happy to have provided you with such a positive experience working with Adam! We sincerely value your business and look forward to your next visit. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

September 17, 2020

Mr Robert Dumas was a gem. He was very professional. I received exceptional service. Got my car back in a reasonable amount of time an was very satisfied. More

by ctoulon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Mercedes-Benz of Cutler Bay responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and the rest of our team, and we look forward to working with you again. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

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