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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,295 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,295 reviews
October 07, 2020
Excellent customer service and professionalism during the process. Accurate information about the financial options. Definitely could recommend this personnel to family and friends. Very satisfied process. Accurate information about the financial options. Definitely could recommend this personnel to family and friends. Very satisfied More
by Janet
October 06, 2020
Mercedes Benz has an exceptional team. Received great service and always friendly, attentive staff. Jose Castillo is wonderful & shows in his attention to details! Wonderful! service and always friendly, attentive staff. Jose Castillo is wonderful & shows in his attention to details! Wonderful! More
by danielsocg
Employees Worked With
Greg Barnes, Jose Castillo
October 06, 2020
The dealership and personnel were absolutely wonderful. I felt very comfortable especially during these uncertain times. Everyone was wearing a mask and practiced safety protocols. I was very pleased to work felt very comfortable especially during these uncertain times. Everyone was wearing a mask and practiced safety protocols. I was very pleased to work with Carmen Arrazola who worked extremely hard to get me the price and options I wanted on my new 2021 CLA250C. She was amazing! I will be sure to send all of my referrals to her at Mercedes Benz of Cutler Bay. More
by ines66
October 03, 2020
From the moment we walked through the doors, we were treated as family. Extremely attentive. No pushy people. Just truly professional. Would definitely recommend my friends. treated as family. Extremely attentive. No pushy people. Just truly professional. Would definitely recommend my friends. More
by emlerma
October 01, 2020
Came in to trade in my old Hyunday, came out with a brand new 2021 Mercedes GLA250 thanks to my sell person Maribel Ramos and the sales manager that did everything to help me stay on the payment I wanted. new 2021 Mercedes GLA250 thanks to my sell person Maribel Ramos and the sales manager that did everything to help me stay on the payment I wanted. More
by Dailyn Brito
Employees Worked With
October 01, 2020
Thank you for your stellar service always appreciated you have always given us the absolute best treatment and helped our needs. My husband and I appreciate you. have always given us the absolute best treatment and helped our needs. My husband and I appreciate you. More
by lpinto
September 28, 2020
I'm used this dealership since they opened. From making my appointment to speaking with my service advisor Kevin Laplanche and picking up my vehicle, it's always professional excellence. my appointment to speaking with my service advisor Kevin Laplanche and picking up my vehicle, it's always professional excellence. More
by tpeele6326
Employees Worked With
Kevin Laplanche
September 28, 2020
We recommend you ask for Robert Damas anytime you need service at Mercedes-Benz of Cutler Bay. Robert provided my wife and I with excellent service. We are very satisfied! Thank you Robert. service at Mercedes-Benz of Cutler Bay. Robert provided my wife and I with excellent service. We are very satisfied! Thank you Robert. More
by Marcos and Kristin
Employees Worked With
September 26, 2020
Excelente servicio, y Roberto llevo tres años dándome servicio y me atiende muy gentilmente al igual que los que me dan servicio a mi carro. Mil gracias ayer saqué otro carro y también me dieron mi prime servicio y me atiende muy gentilmente al igual que los que me dan servicio a mi carro. Mil gracias ayer saqué otro carro y también me dieron mi primer servicio del nuevo carro excelente More
by Monicapiedrahita04
September 26, 2020
La atención Excelente muy amable los vendedores muy educados y muy colaboradores el departamento de servicios muy muy bueno excelente y maravillosa atención en todos los servicios muy rápidos y de muy educados y muy colaboradores el departamento de servicios muy muy bueno excelente y maravillosa atención en todos los servicios muy rápidos y de muy buena calidad recomiendo este dealer More
by Lucy González Rubio
Employees Worked With
Frank Aguilera
