Mercedes-Benz of Cutler Bay

Got me in and out quickly. Pricey. Kept me up to date. I'll go back again. Didn't try to sell a service I didn't need. I'll go back again. Didn't try to sell a service I didn't need. More

Distance to my closest MB dealer is 6.6 miles from my Distance to my closest MB dealer is 6.6 miles from my house. I chose to travel 27.7 miles to Culter Bay MB because o the personal attention to resolv Distance to my closest MB dealer is 6.6 miles from my house. I chose to travel 27.7 miles to Culter Bay MB because o the personal attention to resolve my issues. The General Manager Luis Gutierrez, Service Writer Charlie Rodriguez Shop Foreman Johnathon take personal care of my 2015 S Coupe. I get constant updates as to the status of my service. I have no wasted time in dropping off my car. or picking it up.. Work performed is road tested to assure that all problems were resolved and car is returned super clean More

Always pleased with the service and friendliness of the service personnel. Would never consider taking our SUV anywhere else. Robert is a pleasure to deal with. service personnel. Would never consider taking our SUV anywhere else. Robert is a pleasure to deal with. More

Great customer service, flexibility with schedule I am a returning client this is the third car I buy from them. Oliver Ortiz is a great sales person and an amazing human being it’s a pleasure to interact w returning client this is the third car I buy from them. Oliver Ortiz is a great sales person and an amazing human being it’s a pleasure to interact with him More

Amazing service! I reserved a last minute express service at 4:30pm without knowing the service department closes at 5pm and they were able to accommodate my service for my vehicle that same day. Super pleas at 4:30pm without knowing the service department closes at 5pm and they were able to accommodate my service for my vehicle that same day. Super pleased with my first experience at this dealership for services and with Robert! More

Herbert was absolutely fantastic. There was a minimum wait to drop the car off and the car was waiting for me when I picked it up. I highly recommend Mercedes of Cutler Bay! wait to drop the car off and the car was waiting for me when I picked it up. I highly recommend Mercedes of Cutler Bay! More

Took the car to replace the two front tires and the job was done in two hours as promised. Personnel was courteous, accommodating and professional. I received a video of the inspection and I thought it w was done in two hours as promised. Personnel was courteous, accommodating and professional. I received a video of the inspection and I thought it was pretty cool.. Very pleased with the service received. More

Maribel Ramos Was an amazing representative. It was the fastest car buying experience I have ever had. I gave her parameters to work around and she did everything in her power to stay within them. I’m extr fastest car buying experience I have ever had. I gave her parameters to work around and she did everything in her power to stay within them. I’m extremely satisfied with my car and the experience I had at the dealership thanks to Maribel. More

My service is always great. The staff members are nice so I have no complaints. Keep up the good work. Marylu was great! She took good care of me. I have no complaints. Keep up the good work. Marylu was great! She took good care of me. More

Charlie Rodriguez was great to work with. Courteous and very professional. Kept me up to date on progress of service. Highly recommend him to any customer very professional. Kept me up to date on progress of service. Highly recommend him to any customer More