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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,295 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,295 reviews
October 28, 2020
Nice service and great experience, exceptional attention. Jose Alonso took his time to explain everything to detail, he answered all my questions and provided invaluable information. Jose Alonso took his time to explain everything to detail, he answered all my questions and provided invaluable information. More
by Michel
October 28, 2020
White glove as always. Roman is professional and communicates every step of the way. Thanks for the great service and for looking out for me as a customer. communicates every step of the way. Thanks for the great service and for looking out for me as a customer. More
by arwgr
Employees Worked With
Roman Hernandez
October 28, 2020
Albert Torres and the Cutler Bay team are the best! I have purchased my last 2 Mercedes from him and the experience is second to none! He is professional, kind and always looking out for you and your bes have purchased my last 2 Mercedes from him and the experience is second to none! He is professional, kind and always looking out for you and your best interest! Thank you Albert! More
by Audreyotero
October 27, 2020
Thank you to Alex and Oliver from Mercedes-Benz of Cutler Bay for a great experience in leasing a new car! We first went to Mercedes Benz in Coral Gables and Sales person didn't want to let us drive a AMG u Bay for a great experience in leasing a new car! We first went to Mercedes Benz in Coral Gables and Sales person didn't want to let us drive a AMG until we work numbers. We quickly left there and went to Cutler Bay Mercedes-Benz and met with Alex. He took us to the car we wanted to drive and ended loving a new CLA amg that was in the lot. With no hesitation he let us drive the car and before you know we had a new car. More
by J
October 26, 2020
Timely; very polite efficient service. I waited for my car; comfortable setting. Clean facility! It is an easy location to get to; very friendly staff car; comfortable setting. Clean facility! It is an easy location to get to; very friendly staff More
by lourdes.ojeda
Employees Worked With
Jose Castillo
October 24, 2020
We are very grateful to Emiliano for his knowledge and expertise. He answered all our questions and provided invaluable insight. We had an excellent experience leasing our vehicle at Mercedes Benz of Cutl expertise. He answered all our questions and provided invaluable insight. We had an excellent experience leasing our vehicle at Mercedes Benz of Cutler Bay. More
by Michelle Urbina
Employees Worked With
Henry Diaz, Emiliano Telecemian
October 24, 2020
Express service was completed in one hour. Service advisor was efficient and friendly. I arrived at 10.30 for an 11.00 appointment and was out before noon including all paper work and an added tire advisor was efficient and friendly. I arrived at 10.30 for an 11.00 appointment and was out before noon including all paper work and an added tire rotation. I was very impressed. More
by Yomikee
Employees Worked With
Herbert Kanski
October 22, 2020
Laura always takes great care of me. I have purchased my last 2 vehicles from her, and plan on coming back to make another purchase next year. Luis, the GM is a stellar person as well! Rene in finance also last 2 vehicles from her, and plan on coming back to make another purchase next year. Luis, the GM is a stellar person as well! Rene in finance also took great care of me. More
by Bpenlandjr
October 22, 2020
The service advisor was knowledgeable and to care of my needs. I purchased a vehicle at this dealership and I will continue to bring it here for service. needs. I purchased a vehicle at this dealership and I will continue to bring it here for service. More
by llampallas66
Employees Worked With
Roman
October 21, 2020
I am very pleased with my service and repair my service advisor informed me of my problem fairly quickly he was very patient and helpful I know I’m a difficult customer but he made sure I was taking care o advisor informed me of my problem fairly quickly he was very patient and helpful I know I’m a difficult customer but he made sure I was taking care of throughout my experience. More
by Charleus94
Employees Worked With
Herbert Kanzki
