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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,260 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,260 reviews

September 18, 2020

I had my E53 towed to the dealer because I hit a pothole and blew out my tire, and Adrian and Andy attended my immediately upon arrival. They had to order a tire and fix a bent rim so my car was there for 3 More

by Gcis26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Lee Sang and Andrew Comas
Sep 20, 2020 -

Mercedes-Benz of Cutler Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

September 17, 2020

Mr Robert Dumas was a gem. He was very professional. I received exceptional service. Got my car back in a reasonable amount of time an was very satisfied. More

by ctoulon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Mercedes-Benz of Cutler Bay responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and the rest of our team, and we look forward to working with you again. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 17, 2020

The whole team was very professional and very pleasant. Mr Oliver helped made things smooth and easy to understand in order to finalize this transaction. Will recommend anytime. He surrounds himself by ver More

by dherrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Sanchez and Osvaldo Fernandez
Sep 17, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 17, 2020

Janyll was an amazing and attentive sales rep. The process at your dealership was easy and fast. Very professional and easy! Thank you and we will return. More

by Dr.laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Mercedes-Benz of Cutler Bay responded

Dr. Laura, Thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let Janyll know if we can be of any more assistance! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 17, 2020

Excellent service every time!!!Always maintaining and Excellent service every time!!! Always maintaining and providing a great atmosphere from the time you arrive til the time your vehicle is returned. A More

by Perla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Littman
Sep 18, 2020 -

Mercedes-Benz of Cutler Bay responded

Perla, We are very happy to have provided you with such a positive experience working with Adam! We sincerely value your business and look forward to your next visit. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

September 16, 2020

Top Notch Buying Experience! So smooth and stress-free, thank you dear Laura for a great deal , will be def back for my new ride! And always a pleasure to get to such an amazing dealership, its like a bout More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you so much, Stan, for your excellent review! We are so glad that Laura had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 15, 2020

I am very satisfied with the service , and with my new car. I recommend this dealer to my friends and family . I am in love with my new car. More

by galianor2000@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Mercedes-Benz of Cutler Bay responded

Hello, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Jose and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 15, 2020

Had a great experience. Janyll provided me an amazing Mercedes experience and stellar customer service. I am happy to be part of the Mercedes family. Oliver in Management was also very helpful and ac More

by andyzorrilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Mercedes-Benz of Cutler Bay responded

Andy, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Janyll and Oliver met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 14, 2020

MB Cutler Bay is great. Laura Delgado was knowledgeable and extremely helpful. She got the car I wanted at the price I needed. Awesome experience! More

by Majorhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Sanchez
Sep 15, 2020 -

Mercedes-Benz of Cutler Bay responded

Hello, Thank you so much for your kind words regarding your recent experience working with Laura, and for taking the time to leave us this wonderful feedback! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

September 12, 2020

Rene in Finance was exceptional with the help of Jose in sales. Couldn't be happier with the whole process in my first lease with Mercedes. More

by horaciochb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

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