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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,295 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,295 reviews
November 17, 2020
The service in this dealership is excellent, I have been going there for years and never been disappointed. The staff is very friendly, knowledgeable and professional. Definitely recommend to others! going there for years and never been disappointed. The staff is very friendly, knowledgeable and professional. Definitely recommend to others! More
by yolybaster
Employees Worked With
Other Employees :
Carmen Arrazola, Frank Aguilera
November 16, 2020
The service was excellent as well as the staff Luis Carralero service was great and very professional and also the financing department Henry diaz I’m very happy Carralero service was great and very professional and also the financing department Henry diaz I’m very happy More
by dimelza.perestelo
Employees Worked With
Luis Carralero
November 15, 2020
My wife had an issue with the prepay service, the service associate was patient and explained the detail. He even made sure I got to pick up my car when delayed by traffic. associate was patient and explained the detail. He even made sure I got to pick up my car when delayed by traffic. More
by Geoff9710
November 15, 2020
Adam is great he has always been very helpful and gone beyond the minimum effort to make sure the service experience is great. Adam makes it easy beyond the minimum effort to make sure the service experience is great. Adam makes it easy More
by bulldogdmd
Employees Worked With
Adam Littman
November 12, 2020
I recently bought a GLE from Mercedes of Cutler Bay. Everyone I came into contact with was professional, knowledgeable and extremely pleasant to work with. Scott Cooper, Janyll Henriquez and Henry Diaz Everyone I came into contact with was professional, knowledgeable and extremely pleasant to work with. Scott Cooper, Janyll Henriquez and Henry Diaz were all great and made the purchase of our GLE a great experience. More
by Motcar
November 11, 2020
Its Charlie Rodriguez , extremely good at explaining Its Charlie Rodriguez , extremely good at explaining different functions of my e320 that i was unaware of . Very pleasant and easy to work with .PRO Its Charlie Rodriguez , extremely good at explaining different functions of my e320 that i was unaware of . Very pleasant and easy to work with .PROMOTION ! More
by jmcdatty1
Employees Worked With
Charlie Rodriguez
November 04, 2020
wonderful, excellent as we are always regular customers and we have never had a complaint, thank you for your attention and we will continue with you. and we have never had a complaint, thank you for your attention and we will continue with you. More
by ARNERYFUENTE
Employees Worked With
Other Employees :
Ewer (Ever) Aguiar, Jose Castillo
November 03, 2020
Very professional and thorough The price of service was Very professional and thorough The price of service was a bit much 902 for 2 rpm sensors & labor. Other than that Mr. Littman was very nice and Very professional and thorough The price of service was a bit much 902 for 2 rpm sensors & labor. Other than that Mr. Littman was very nice and understanding. He did a great job. More
by Meky1022
Employees Worked With
Adam Littman
November 01, 2020
This Mercedes Benz dealership was very welcoming and provided a very positive atmosphere. I bought my Mercedes Benz with Laura Delgado; I can honestly say she's a fantastic dealer. The entire time she m provided a very positive atmosphere. I bought my Mercedes Benz with Laura Delgado; I can honestly say she's a fantastic dealer. The entire time she makes you feel secure with your purchase and is very supportive and informative throughout the process. More
by Krystal Lorenzo
Employees Worked With
October 29, 2020
Excellent service. Maribel Ramos is the best salesperson there! They are taking all the necessary precautions due to COVID, so you can shop safely. Highly recommend! there! They are taking all the necessary precautions due to COVID, so you can shop safely. Highly recommend! More
by Rsoto
Employees Worked With
