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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

Overview
Employees
Reviews
Vehicles
5.0
2,295 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,295 reviews

December 03, 2020

Espléndida atención por parte de Maribel Ramos , excelente trato y negociación. Muy buen seguimiento y cubrió todas mis necesidades y exigencias, y siempre puso por delante el bienestar de nosotros More

by angy9406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for your review! We are so glad that Maribel had the opportunity to work with you, and that she and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

December 03, 2020

Mrs Delgado was excellent. She knows what she sells and was very patient with all of our questions and concerns. She came highly recommended. My wife and I could tell Mrs Delgado enjoyed her job. More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Diaz financial was excellent as well
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Dec 04, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your wonderful review, Jamie! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

December 02, 2020

Highly recommend Laura! She went above and beyond to help me find exactly what I wanted. She pays attention to detail and made my car buying experience amazing! More

by Dannia.Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
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Dec 02, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you, Dannia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

December 01, 2020

Oliver is the beat! always so kind and willing to help no matter what. Only issuing Oliver for all car needs! Thank you Oliver for all your help!! ☺️ More

by ariellafox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you, Ariella! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Oliver met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

December 01, 2020

Oliver, Rene, and Osvaldo are the BEST employees in the industry. I have always gone to them and they have never disappointed me. THANK YOU More

by Castillobryan142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Sanchez
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Dec 01, 2020 -

Mercedes-Benz of Cutler Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you Bryan, for your five-star review! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

November 27, 2020

Amazing and super Professional service from both Luis and Oliver. They went above and beyond to give me the best deal ever! Thanks guys for you help! More

by dellamaestrag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Carralero
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Nov 28, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

November 25, 2020

Un excelente servicio, desde cuando llegue hasta que me entregaron mi carro, estoy muy agradecida con las atenciones en especial Con Charlie Rodriguez excelente, y More

by yannysantos2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Rodriguez
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Nov 25, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Charlie and our team, and we look forward to working with you again. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

November 25, 2020

Always excellent service and attention !!! Makes having your car serviced a complete pleasure, from the moment you arrive, to the loaner car- Thank you MB !!! More

by Very Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Damas
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Nov 25, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us! We truly appreciate your feedback, and this awesome five-star review! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

November 22, 2020

The service adviser,Herbert K. was exceptional in explaining what was needed and the best way to solve the problem! He helped me getting the parts and made sure i was satisfied with the price! Th More

by Ka I.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Kanski
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Nov 23, 2020 -

Mercedes-Benz of Cutler Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

November 19, 2020

I really appreciate the excellent treatment provided by Laura during the process leasing in my vehicle . Highly recommend it services and professionalism. She did not pushed me regarding taking any decisi More

by jcalvarez1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2020 -

Mercedes-Benz of Cutler Bay responded

Congratulations on your new vehicle! We are so glad that Laura had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

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