Mercedes-Benz of Cutler Bay

Laura was exceptional!! She went above and beyond to make sure I selected a SUV I would love. I didn't feel pressure and rushed and was handled with so much care. She was very patient and informative about sure I selected a SUV I would love. I didn't feel pressure and rushed and was handled with so much care. She was very patient and informative about my vehicle option which greatly help me with my decision. She even scheduled a follow up visit to show me the features of my vehicle which helped me to navigate and understand my features even better. I would definitely recommend this dealership to everyone. The service is amazing and the staff are friendly and very professional. If you ever visit this dealership, ask for Laura, you wouldn't regret it!! More

Janyll was very professional and kind . She helped me understand and did the best to accommodate my needs . I will definitely buy with her next time ! understand and did the best to accommodate my needs . I will definitely buy with her next time ! More

Wow! Beyond my expectations. The dealership was impecable and I felt safe being in the building as to my health and well-being. Laura Delgado was exceptional, along with the man who helped us in the Financin and I felt safe being in the building as to my health and well-being. Laura Delgado was exceptional, along with the man who helped us in the Financing department. Also worth mentioning is the kindness that was shown by all the employees, even the CEO, Luis Gutierrez, whom we spoke to for a period of time. I would recommend this dealership to anyone wanting to buy, or lease a vehicle and wouldn’t hesitate to recommend Laura to anyone who may need assistance with anything. All in all, would recommend 100%. More

The best dealer for service and sales, Adam Littman excellent service advisor he always goes above and beyond definitely an essential team member to Mercedes Benz of Cutler Bay excellent service advisor he always goes above and beyond definitely an essential team member to Mercedes Benz of Cutler Bay More

Thank you guys so much! Oliver and Laura were fantastic as well as the entire dealership and staff! Best vehicle purchase experience ever! New GLE was a Christmas present for my wife and when we arrived La as well as the entire dealership and staff! Best vehicle purchase experience ever! New GLE was a Christmas present for my wife and when we arrived Laura had put a huge bow on it and made a special sign in front of it with our name on it. My wife had tears in her eyes! Process was fast and simple and every step in the process was professional and simply stellar customer service. Special thanks to Amanda also, who spent so much time showing my wife how to use all the cool functions in the car. She was awesome!!! Laura, Amanda, Oliver and entire MBCB team are outstanding!! Thank you so much!!!! More

Every time I go take the car for service/maintenance, it's been great. All staff is friendly and considerate. Even waiting for the car is enjoyable. it's been great. All staff is friendly and considerate. Even waiting for the car is enjoyable. More

service was very good. Always get special treatment. They could not duplicate my squeaky steering wheel issue however. I hope it never returns. Will return could not duplicate my squeaky steering wheel issue however. I hope it never returns. Will return More

Mr. Oliver is a very professional manager willing to go the extra mile to help you. Great team player. I'll come back to this dealer. Many thanks to Carmen Arrazola, Henry Diaz, and Mr. Oliver Ortiz. the extra mile to help you. Great team player. I'll come back to this dealer. Many thanks to Carmen Arrazola, Henry Diaz, and Mr. Oliver Ortiz. More

Friendly staff, clean dealership, work was done and completed in time that was promised to me.. Adrian was professional and courteous and was extremely knowledgeable. completed in time that was promised to me.. Adrian was professional and courteous and was extremely knowledgeable. More

This was the absolute best experience purchasing a vehicle. The service was outstanding. The staff was very friendly and bent over backwards to make me happy. Thank you, Oliver & Team! I will always r vehicle. The service was outstanding. The staff was very friendly and bent over backwards to make me happy. Thank you, Oliver & Team! I will always recommend Mercedes Benz of Cutler Bay. More