Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,260 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,260 reviews
November 11, 2020
Its Charlie Rodriguez , extremely good at explaining Its Charlie Rodriguez , extremely good at explaining different functions of my e320 that i was unaware of . Very pleasant and easy to work with .PRO Its Charlie Rodriguez , extremely good at explaining different functions of my e320 that i was unaware of . Very pleasant and easy to work with .PROMOTION ! More
by jmcdatty1
Employees Worked With
Charlie Rodriguez
November 04, 2020
wonderful, excellent as we are always regular customers and we have never had a complaint, thank you for your attention and we will continue with you. and we have never had a complaint, thank you for your attention and we will continue with you. More
by ARNERYFUENTE
Employees Worked With
Other Employees :
Ewer (Ever) Aguiar, Jose Castillo
November 03, 2020
Very professional and thorough The price of service was Very professional and thorough The price of service was a bit much 902 for 2 rpm sensors & labor. Other than that Mr. Littman was very nice and Very professional and thorough The price of service was a bit much 902 for 2 rpm sensors & labor. Other than that Mr. Littman was very nice and understanding. He did a great job. More
by Meky1022
Employees Worked With
Adam Littman
November 01, 2020
This Mercedes Benz dealership was very welcoming and provided a very positive atmosphere. I bought my Mercedes Benz with Laura Delgado; I can honestly say she's a fantastic dealer. The entire time she m provided a very positive atmosphere. I bought my Mercedes Benz with Laura Delgado; I can honestly say she's a fantastic dealer. The entire time she makes you feel secure with your purchase and is very supportive and informative throughout the process. More
by Krystal Lorenzo
Employees Worked With
October 29, 2020
Excellent service. Maribel Ramos is the best salesperson there! They are taking all the necessary precautions due to COVID, so you can shop safely. Highly recommend! there! They are taking all the necessary precautions due to COVID, so you can shop safely. Highly recommend! More
by Rsoto
Employees Worked With
October 28, 2020
Nice service and great experience, exceptional attention. Jose Alonso took his time to explain everything to detail, he answered all my questions and provided invaluable information. Jose Alonso took his time to explain everything to detail, he answered all my questions and provided invaluable information. More
by Michel
October 28, 2020
White glove as always. Roman is professional and communicates every step of the way. Thanks for the great service and for looking out for me as a customer. communicates every step of the way. Thanks for the great service and for looking out for me as a customer. More
by arwgr
Employees Worked With
Roman Hernandez
October 28, 2020
Albert Torres and the Cutler Bay team are the best! I have purchased my last 2 Mercedes from him and the experience is second to none! He is professional, kind and always looking out for you and your bes have purchased my last 2 Mercedes from him and the experience is second to none! He is professional, kind and always looking out for you and your best interest! Thank you Albert! More
by Audreyotero
October 27, 2020
Thank you to Alex and Oliver from Mercedes-Benz of Cutler Bay for a great experience in leasing a new car! We first went to Mercedes Benz in Coral Gables and Sales person didn't want to let us drive a AMG u Bay for a great experience in leasing a new car! We first went to Mercedes Benz in Coral Gables and Sales person didn't want to let us drive a AMG until we work numbers. We quickly left there and went to Cutler Bay Mercedes-Benz and met with Alex. He took us to the car we wanted to drive and ended loving a new CLA amg that was in the lot. With no hesitation he let us drive the car and before you know we had a new car. More
by J
October 26, 2020
Timely; very polite efficient service. I waited for my car; comfortable setting. Clean facility! It is an easy location to get to; very friendly staff car; comfortable setting. Clean facility! It is an easy location to get to; very friendly staff More
by lourdes.ojeda
Employees Worked With
Jose Castillo
