Mercedes-Benz of Cutler Bay

Excellence!!! My wife and I were referred to Oliver by a friend who ONLY does business with Oliver and after just one phone call we knew we were in the right hands. I had spent the whole day leading up to friend who ONLY does business with Oliver and after just one phone call we knew we were in the right hands. I had spent the whole day leading up to this phone call traveling to various car dealers around my house here in broward county. Needless to say I never found what I was looking for and was very glad I had a mask on. After almost excepting defeat Oliver came into our life in a good way and within 1 hr over the phone we already had a deal. Today’s purchase was our fourth Mercedes benz but our first time falling in love with a showroom and their staff. Oliver, Carlos, and Ewer made today’s experience painless and the one hour drive for this level of customer service was completely worth it. Today I made a friend and before I ever buy any vehicle for my self or a loved one I know I can reach out to Oliver and anyone on his team and know I’m getting great advice. Jake & Janette More

Kevin is great. He answered all my questions and had the tech available for me to speak with. Service was very fast and he kept me updated very nicely. tech available for me to speak with. Service was very fast and he kept me updated very nicely. More

The very best service at all times: The names below are consistent with their customer service and and making sure our service experience is great. "Consistency" 1. Robert Damas 2. Craig Spelliberg consistent with their customer service and and making sure our service experience is great. "Consistency" 1. Robert Damas 2. Craig Spelliberg More

The service was profesional, fast and the most important every employed was following the COVID-19 protocol. Thank to Carlos Gutierrez in de sell department and Roman Hernandez in the service department for every employed was following the COVID-19 protocol. Thank to Carlos Gutierrez in de sell department and Roman Hernandez in the service department for your help. You are the best. More

My service advisor Charlie Rodrigues was very nice.Answered all the questions and explained everything well.Gave us prompt service.He did a great job.Thank you nice.Answered all the questions and explained everything well.Gave us prompt service.He did a great job.Thank you More

Great experience. Emiliano was very knowledgeable and very responsive whenever I would reach out. I would recommend him to anybody that is looking to buy a Mercedes. very responsive whenever I would reach out. I would recommend him to anybody that is looking to buy a Mercedes. More

Very professional and cortéis. Always respond the questions and phone. Very good service Very happy with the service of Cutler Bay. The staff are very gentil. questions and phone. Very good service Very happy with the service of Cutler Bay. The staff are very gentil. More

A great experience. We leased our car on the 31st of December , still received exceptional service. From Joe to the finance person they were very professional. Thank you ! December , still received exceptional service. From Joe to the finance person they were very professional. Thank you ! More

We've always had a good experience at this dealership. We began using the service department with our old Mercedes-Benz and had such a good experience, we vowed to ourselves, we'd buy our next car here. We j began using the service department with our old Mercedes-Benz and had such a good experience, we vowed to ourselves, we'd buy our next car here. We just did and Ira was a great salesperson. He was attentive, explained every feature we asked about, but also gave us plenty of personal space and time to make our decision. More

Amazing experience. Nice and smooth! Very happy with the way we where treated. So happy with our purchase!!!! Thank you sooooo much, can’t wait to come back when the lease is over! :) way we where treated. So happy with our purchase!!!! Thank you sooooo much, can’t wait to come back when the lease is over! :) More