Back

Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,260 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
Contact Dealership

10701 SW 211 St

Cutler Bay, FL

33189

Directions

By Type

Showing 2,260 reviews

December 09, 2020

Every time I go take the car for service/maintenance, it's been great. All staff is friendly and considerate. Even waiting for the car is enjoyable. More

by karla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
Dec 09, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you so much, Karla! We are so glad that we had the opportunity to work with you at Mercedes-Benz of Cutler Bay. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

December 09, 2020

service was very good. Always get special treatment. They could not duplicate my squeaky steering wheel issue however. I hope it never returns. Will return More

by love305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

December 08, 2020

Mr. Oliver is a very professional manager willing to go the extra mile to help you. Great team player. I'll come back to this dealer. Many thanks to Carmen Arrazola, Henry Diaz, and Mr. Oliver Ortiz. More

by perezverdecia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen Arrazola, Henry Diaz
Dec 08, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

December 06, 2020

Friendly staff, clean dealership, work was done and completed in time that was promised to me.. Adrian was professional and courteous and was extremely knowledgeable. More

by Troubles !!!
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adrian Lee Sang
Dec 07, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

December 03, 2020

This was the absolute best experience purchasing a vehicle. The service was outstanding. The staff was very friendly and bent over backwards to make me happy. Thank you, Oliver & Team! I will always r More

by David Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you, David, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

December 03, 2020

Espléndida atención por parte de Maribel Ramos , excelente trato y negociación. Muy buen seguimiento y cubrió todas mis necesidades y exigencias, y siempre puso por delante el bienestar de nosotros More

by angy9406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for your review! We are so glad that Maribel had the opportunity to work with you, and that she and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

December 03, 2020

Mrs Delgado was excellent. She knows what she sells and was very patient with all of our questions and concerns. She came highly recommended. My wife and I could tell Mrs Delgado enjoyed her job. More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Diaz financial was excellent as well
Dec 04, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your wonderful review, Jamie! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

December 02, 2020

Highly recommend Laura! She went above and beyond to help me find exactly what I wanted. She pays attention to detail and made my car buying experience amazing! More

by Dannia.Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 02, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you, Dannia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

December 01, 2020

Oliver, Rene, and Osvaldo are the BEST employees in the industry. I have always gone to them and they have never disappointed me. THANK YOU More

by Castillobryan142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Sanchez
Dec 01, 2020 -

Mercedes-Benz of Cutler Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you Bryan, for your five-star review! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

December 01, 2020

Oliver is the beat! always so kind and willing to help no matter what. Only issuing Oliver for all car needs! Thank you Oliver for all your help!! ☺️ More

by ariellafox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you, Ariella! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Oliver met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

...
61
...