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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,295 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,295 reviews

January 30, 2021

The dealership and the staff are great, the GM Luis Gutierrez and sales person Laura Delgado were excellent, the best experience i have had in purchasing a vehicle. I recommend them 100 %. More

by Cst2549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis, Laura, and the rest of our team, and we look forward to working with you again. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

January 29, 2021

Really really nice and professional staff. Took care of me right away. The repair to my vehicle was completed faster than what I anticipated. This was a warranty repair, but I look forward to servicing my More

by firemanfires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
Jan 29, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

January 28, 2021

Very courteous customer service. As soon as I got there, someone greeted me right away and directed me to the service department. All my paperwork was ready when I arrived to pick up my car. I noticed my More

by jfrivero
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
Jan 28, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

January 28, 2021

My experience with Kevin was very pleasant, always has my estimate ready in a timely manner. Also very professional and courteous and polite , call me or text me on the status of my vehicle, great communica More

by George.Alonso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review, George. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

January 27, 2021

Everything was very smooth very professional thank you for the service that you provided us. I have add the online or Email pre-register for service is great by the time, I arrives to the dealer the loane More

by Davisgarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Cutler Bay. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

Jan 28, 2021 -

Davisgarcia responded

Thank you.

January 27, 2021

Oscar is an absolute gentleman. He is the most honest car salesman I’ve dealt with. The entire experience was low pressure and seamless. Their pricing is excellent too. I would highly recommend above More

by Percy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Carralero, Henry Diaz
Jan 27, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your feedback on your recent visit to Mercedes-Benz of Cutler Bay! We're glad to hear that our team was able to assist you with choosing the perfect vehicle and that you had such a pleasant, stress-free experience. We hope you will continue to enjoy your new vehicle! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

January 23, 2021

My experience there at the Cutler Bay Is always exceptional. Carmen is like my family and I would not go anywhere else to purchase a vehicle I love going there and I’ll never cheat on Mercedes. Car More

by fyrfytr2564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Arrazola
Jan 23, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review and wonderful feedback for Carmen! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

January 23, 2021

Oliver truly is the BEST! Makes you feel like family. This was our 4th purchase with Mercedes in cutler bay.Maribel was a pleasure working with. More

by Johnnyg@1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar
Jan 24, 2021 -

Mercedes-Benz of Cutler Bay responded

Johnny, Thanks for sharing your thoughts about your experience working with Oliver here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

January 23, 2021

Oscar was Awesome!! He was very welcoming and tries his best to work with you to make you happy. I am very happy with my purchase!! More

by Keke0723
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that Oscar had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

January 22, 2021

Roman was very professional and helpful during my car service day. He answer to all the questions I had, and was always in contact with me by txt in regard to updates about the car service . More

by Lisney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Hernandez
Jan 22, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, Lisney! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

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