Mercedes-Benz of Cutler Bay
Cutler Bay, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,295 reviews
The dealership and the staff are great, the GM Luis Gutierrez and sales person Laura Delgado were excellent, the best experience i have had in purchasing a vehicle. I recommend them 100 %. Gutierrez and sales person Laura Delgado were excellent, the best experience i have had in purchasing a vehicle. I recommend them 100 %. More
Really really nice and professional staff. Took care of me right away. The repair to my vehicle was completed faster than what I anticipated. This was a warranty repair, but I look forward to servicing my me right away. The repair to my vehicle was completed faster than what I anticipated. This was a warranty repair, but I look forward to servicing my vehicle at this location from now on. More
Very courteous customer service. As soon as I got there, someone greeted me right away and directed me to the service department. All my paperwork was ready when I arrived to pick up my car. I noticed my someone greeted me right away and directed me to the service department. All my paperwork was ready when I arrived to pick up my car. I noticed my front driver rug was muddy and they quickly cleaned it for me More
My experience with Kevin was very pleasant, always has my estimate ready in a timely manner. Also very professional and courteous and polite , call me or text me on the status of my vehicle, great communica estimate ready in a timely manner. Also very professional and courteous and polite , call me or text me on the status of my vehicle, great communication skills and people skills. Should be proud to have a service advisor working in your establishment. Would always take our sprinter vans at Mercedes Benz of cutler Bay, also the general manager Louis Gutierrez , very helpful in any issues that may occur. Thank you again for your great team at Mercedes Benz of cutler Bay. More
Everything was very smooth very professional thank you for the service that you provided us. I have add the online or Email pre-register for service is great by the time, I arrives to the dealer the loane for the service that you provided us. I have add the online or Email pre-register for service is great by the time, I arrives to the dealer the loaner was ready to go. More
Oscar is an absolute gentleman. He is the most honest car salesman I’ve dealt with. The entire experience was low pressure and seamless. Their pricing is excellent too. I would highly recommend above car salesman I’ve dealt with. The entire experience was low pressure and seamless. Their pricing is excellent too. I would highly recommend above any other Mercedes dealership in South Florida. Luis Carralero was likewise a cut above the rest in his personal service More
My experience there at the Cutler Bay Is always exceptional. Carmen is like my family and I would not go anywhere else to purchase a vehicle I love going there and I’ll never cheat on Mercedes. Car exceptional. Carmen is like my family and I would not go anywhere else to purchase a vehicle I love going there and I’ll never cheat on Mercedes. Carmen always makes it such a welcoming experience and you should be happy to have her as a member of your family More
Oliver truly is the BEST! Makes you feel like family. This was our 4th purchase with Mercedes in cutler bay.Maribel was a pleasure working with. This was our 4th purchase with Mercedes in cutler bay.Maribel was a pleasure working with. More
Oscar was Awesome!! He was very welcoming and tries his best to work with you to make you happy. I am very happy with my purchase!! best to work with you to make you happy. I am very happy with my purchase!! More
Roman was very professional and helpful during my car service day. He answer to all the questions I had, and was always in contact with me by txt in regard to updates about the car service . service day. He answer to all the questions I had, and was always in contact with me by txt in regard to updates about the car service . More