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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,260 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,260 reviews

January 08, 2021

Great experience. Emiliano was very knowledgeable and very responsive whenever I would reach out. I would recommend him to anybody that is looking to buy a Mercedes. More

by PerezRealtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ewer (Ever) Aguiar, Emiliano Telecemian
Jan 08, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your review and kind words for Emiliano! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

January 06, 2021

Very professional and cortéis. Always respond the questions and phone. Very good service Very happy with the service of Cutler Bay. The staff are very gentil. More

by Maena1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Rodriguez, Jose Castillo
Jan 06, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, we appreciate your business and our team looks forward to serving you again soon! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

January 05, 2021

A great experience. We leased our car on the 31st of December , still received exceptional service. From Joe to the finance person they were very professional. Thank you ! More

by beachdental
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Maya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback for Joe and the rest of our staff! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

January 05, 2021

We've always had a good experience at this dealership. We began using the service department with our old Mercedes-Benz and had such a good experience, we vowed to ourselves, we'd buy our next car here. We j More

by Ann
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Mercedes-Benz of Cutler Bay responded

Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Ira, and it was a pleasure having you at the dealership. We appreciate your review! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

January 02, 2021

Amazing experience. Nice and smooth! Very happy with the way we where treated. So happy with our purchase!!!! Thank you sooooo much, can’t wait to come back when the lease is over! :) More

by Nancyjnavarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Pierre (JP) Basagoitia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, Nancy, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

December 31, 2020

Easy process to buy a car, beautiful dealership with friendly people. truly exceptional Jose Alfonso is an excelled and extremely friendly sales person. Looking forward to our next visit. More

by Leo Bellon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2021 -

Mercedes-Benz of Cutler Bay responded

Leo, Thanks for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that Jose was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

December 31, 2020

Ira is the BEST salesman I have ever encountered, and I’ve been to several dealers in my life!!! He addressed all my needs and wants and gave me the best deal possible. Second time I come to Mercedes for More

by Gchickillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ira, Oliver, and our team, and we look forward to working with you again. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

December 26, 2020

Charlie has always attended me extremely well and has been curteous and. well qualified.He got me a loaner and returned my vehicle whem promised. More

by dupilar
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Rodriguez
Dec 27, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad Charlie was able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

December 23, 2020

always a pleasant experience Robert Demas understands always a pleasant experience Robert Demas understands my deeds he's a good communicator car returned to me as promised and i travel 50 mile More

by skigeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2020 -

Mercedes-Benz of Cutler Bay responded

George, Thanks for sharing your thoughts about your experience working with Robert here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

December 20, 2020

Jose is the best!The team is outstanding and I Jose is the best! The team is outstanding and I recommend my friends to Cutler Bay Mercedes Benz. This is my fourth Benz with Jose and I expect More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Diaz
Dec 21, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your wonderful review, James! We are thrilled that Jose had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Benz, and we thank you for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

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