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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,295 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,295 reviews

February 22, 2021

Everyone we encountered was Professional, courteous, friendly, knowledgeable, patient. Thank you for helping me and my father find the perfect suv. We appreciate your help. More

by JJMIAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene- finance, Alex Gonzalez
Feb 22, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 22, 2021

I recently purchased my first new car from Mercedes-Benz of Cutler Bay. Eric Kalias ensured that my experience was comfortable and enjoyable, from selecting a vehicle, test driving the car, discussing the v More

by William Diab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
Feb 22, 2021 -

Mercedes-Benz of Cutler Bay responded

William, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Eric. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 22, 2021

El sábado último comencé una nueva etapa al iniciarme en la familia de Mercedes-Benz. Un auto que siempre cautivó mi atención y finalmente he podido tener.... y todo en gran parte gracias a la paciencia y e More

by giescalante89
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 19, 2021

Fantastic and efficient service at very reasonable rates. They have assembled a terrific team at this dealership that is very easy to get to...only 40 minutes from downtown Miami during rush hour. I couldn' More

by sbeiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herbert Kanzki *****
Feb 19, 2021 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! We appreciate you taking the time to leave us this outstanding, five-star review! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

February 17, 2021

Had a great experience leasing a new mercedes with Eric Kalias. He was an excellent salesperson and made the whole process very comfortable and easy, highly recommend!! More

by YasHal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
Feb 18, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words for Eric, and for taking the time to leave us this wonderful feedback! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 14, 2021

Oliver made it very easy and stress free when I came into the dealership to lease my new Mercedes. I will definitely be coming back to see Oliver when I am ready to purchase or lease another vehicle. More

by c.savage23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Oliver and we hope you enjoy your new Mercedes! We truly appreciate your feedback! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 14, 2021

Took the car in for routine service at 40,000 miles Charlie my service rep knows that whatever they find they should do don’t call me. I also have the car detailed inside and out looks brand new. More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Rodriguez
Feb 14, 2021 -

Mercedes-Benz of Cutler Bay responded

Bruce, We appreciate your business, and Charlie and our service team look forward to serving you again soon! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

February 14, 2021

I dropped off my car for its annual service. They had a loaner car ready for me. Adrián Lee Sang was very responsive. Dealer performed great and was very prompt. Thank you More

by dduarte7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Lee Sang
Feb 15, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. Adrian and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

February 13, 2021

Today’s car negotiations were seamless and stress free . We certainly appreciate the laidback approach of a stress free negotiating deal . We really appreciated your management style. More

by Jim Lyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar
Feb 14, 2021 -

Mercedes-Benz of Cutler Bay responded

Jim, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 11, 2021

El mejor !! Muy profesional !! Una atención excelente!! Lo recomiendo 100 % !! El financista igual super profesional !! Muy buen servicio !! La vendedora exelente !! Los mejores 100% recomendados More

by oslayfernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar
Feb 11, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

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