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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,295 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,295 reviews

March 02, 2021

Very happy once again with the entire process of returning my old car and getting a new one. I’m truly thankful to the team at Mercedes Benz of Cutler Bay who made my experience so pleasant. Daniel More

by JOEL25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster and René Sánchez
Mar 02, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, Joel, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 02, 2021

Our experience buying a car from Mercedes Cutler Bay is beyond extraordinary. This dealership is spectacular! The staff is very professional and easy to work with. This is our second lease with them becaus More

by Josealv7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much, Jose and Monica, for your kind words, and for taking the time to leave us this wonderful feedback! We are so happy to hear that Oscar, Luis, and Rene made this such an exceptional experience for you. Congratulations on your new vehicle and we hope to see you again! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 01, 2021

This is my first Mercedes experience. We are very pleased with the car and services provided at the dealership. Great experience overall, very nice and professional staff. More

by Ramon Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar
Mar 01, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us, Ramon! We're happy to hear it went well and hope you enjoy your new car. We truly appreciate your feedback! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 28, 2021

Sales person and manager were very cooperative. Worked a deal that was very fair to all parties. Took time to review details of new car and helped transfer personal items from my old car. More

by Silfoxfla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kwock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar
Mar 01, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 28, 2021

Very professional place friendly staff and quick response to all my question will buy again because of the service I receive from best service ever More

by Cphillips512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 28, 2021

My wife and I found upon entering the show room that the receptionist did everything Possible to make us comfortable while waiting for a sales person when she arrived with a pleasant smile asked appropriat More

by rayj2020
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ewer (Ever) Aguiar, Carmen Arrazola
Mar 01, 2021 -

Mercedes-Benz of Cutler Bay responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 26, 2021

I'm so happy with the professional services that I always received from my favorite sales person Joe Maya and the best Manager Oscar Yanes. they deploy the best quality of attention to a customer. More

by VYADIRA05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Maya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Sanchez
Feb 26, 2021 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience with Joe, Oscar, and our sales team here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 23, 2021

Service was very good I received my car on time my service person was very knowledgeable and explained to me what other services I would need on my car .Thank you so much. More

by cmdyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
Feb 23, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

February 23, 2021

The sales agent was always attentive, great attitude, and was always willing to answer all our questions. She was extremely professional, would recommend her to friends and family if interested in purchasing More

by Carlaabas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Mercedes-Benz of Cutler Bay responded

Congratulations on your new Mercedes, Carla! We are so glad that we had the opportunity to work with you, and that Laura could make this a top-notch experience! Thank you for taking the time to leave us this fabulous review. We hope you enjoy your new Benz, and we look forward to continuing to serve you in the future! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 23, 2021

So happy with the purchase of our new 2021 Mercedes GLB 250. Janyll, Oscar and Rene at Cutler Bay went above and beyond to help us find the right car for our family at a very reasonable price. We highly More

by wradicy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Sanchez - Finance
Feb 23, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Mercedes GLB, and don't hesitate to reach out if you need anything else. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

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