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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

Overview
Employees
Reviews
Vehicles
5.0
2,295 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,295 reviews

March 09, 2021

JP was amazing did an awesome job! Went above and beyond and put up with all my request spent his time before I got there getting information for me as well More

by Lisa,970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Pierre (JP) Basagoitia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2021 -

Mercedes-Benz of Cutler Bay responded

Thanks, Lisa, it's great to hear that JP was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 07, 2021

The best thing but the carwhas not good but the people is the best the coffee was good the cookies everything is awesome so cl More

by Respinosa25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
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Mar 07, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 07, 2021

First class service and attention to detail Adrian is a wonderful ambassador to the dealership and a great fountain of knowledge and kindness for the customers More

by Regcap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Lee Sang
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Mar 07, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that Adrian was able to assist you and that you had such a positive experience. We look forward to sharing this fantastic review with Adrian and our team! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 06, 2021

Mr. Kalias’s professionalism and ethics made this transition a very pleasant experience. I highly recommend his services to friends and family. Kudos to him! More

by milagrosnramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us, Mila. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eric, and we look forward to working with you again. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

Mar 07, 2021 -

milagrosnramos responded

I also wanted to mention Rene Sanchez, he was clear and to the point with the numbers, attentive and professional, very informative and open to questions regardless of time. He offered key services that were important to me. MB of Cutler Bay keep up the good work. Regards

March 06, 2021

Very professional and helpful. Thanks to Albert and Very professional and helpful. Thanks to Albert and Roman for all your help. Very happy with the process. Always will be a pleasure to return on th More

by dgsouthflorida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2021 -

Mercedes-Benz of Cutler Bay responded

Hi Jorge and Maria, thank you for this feedback and congratulations on your new Mercedes-Benz! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 06, 2021

Best of the best! Helpful, honest and reliable are just a few words to describe Oliver. He goes above and beyond for his clients and makes sure you leave in the car of your dreams! More

by MelissaMunoz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review, Melissa. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Oliver here at Mercedes-Benz of Cutler Bay. Congratulations on your new vehicle, Melissa! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 06, 2021

La semana pasada pase una muy buena experiencia en mi decisión de escoger el carro de mi sueño, gracias Oliver por tu dedicacion y profesionalismo. Excelente trabajo el Tuyo hacia mi . Mil gracias y agr More

by Maylen
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your thoughts about your experience with Oliver here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle, Maylen! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 06, 2021

Oliver is the best! Makes you feel comfortable and as if you are family. Honestly, best experience at this dealer. Also, thank you JP for helping me build my gle just how I wanted it ! More

by Millie M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Pierre (JP) Basagoitia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay, Millie! We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 05, 2021

Excellence and class at its finest! Always a pleasure doing business with Mercedes Benz of Cutler Bay! We will return again and again. Highly recommend! More

by marybaldessari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Arrazola
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Mar 05, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, Mary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 04, 2021

service dept was great got me in and outi did not buy my service dept was great got me in and out i did not buy my car from this dealership i will give a better chance next time they will do my service in More

by jerrywyles
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Castillo
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Mar 04, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

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