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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,295 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,295 reviews

March 15, 2021

Thank you Eric for going above and beyond. My wife bought her car from you yesterday and I was so impressed with the product and your level of service that I decided to buy a Mercedes today. Of course, you w More

by Israela_perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Mercedes-Benz of Cutler Bay responded

It's great to hear, Israela, that Eric was able to get your wife exactly what she wanted. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345e

March 13, 2021

Eric is the epitome of a MB Sales Consultant. As a repeat Mercedes customer, we know that exceptional customer service is one of MB’s fundamental values. We did not know that there was better than best until More

by Dr.C!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2021 -

Mercedes-Benz of Cutler Bay responded

Congratulations on your new vehicle! We are so glad that Eric had the opportunity to work with you, and that he could make this a top-notch experience! We hope you enjoy your new Mercedes, Dr. C! We look forward to continuing to serve you in the future! We thank you for your business! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 13, 2021

I was only looking around for future purchase of a vehicle when I encountered Jose-Alfonzo (sales-man) that assist me with all the questions I had and answered them with the best of his knowledge and More

by Jaramirez1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Sanchez
Mar 13, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for taking the time to leave us this wonderful review! We are thrilled that both Jose and Rene had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 13, 2021

We have purchased 6 vehicles from Mercedes-Benz of Cutler Bay over several years. The service has been outstanding and Carmen Arrazola is always the greatest! She has never steered us wrong. I wouldn't thi More

by judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Arrazola
Mar 14, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much, Judy, for your excellent review! We are so glad that Carmen and our sales team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 12, 2021

Very excited and grateful for the service from Eric and Rene! My first Mercedes Benz and I couldn’t be more grateful for the amazing work and professionalism. Thank you for making my experience amazing and More

by anyssaverdin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Sanchez
Mar 13, 2021 -

Mercedes-Benz of Cutler Bay responded

Congratulations on your new Mercedes Benz, Anyssa! Thank you for taking the time to write this fantastic review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. We're looking forward to sharing this five-star review with Eric, Rene, and our team. All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 12, 2021

Eric Kalias, Thank you for such a pleasant car shopping experience! Your attitude towards your work is on an entirely different level! Such a great commitment to customer services should be commended high More

by xpinklotus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay. We look forward to having you as one of our valued customers for many more years to come! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 12, 2021

Beautiful dealership I usually go to Fort Lauderdale ur place is much larger and easy to acces service people were very nice my car had a very strage problem with a roof stuck in the air problem solved😜 More

by Betboo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Mar 13, 2021 -

Mercedes-Benz of Cutler Bay responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

March 10, 2021

Cutler bay is the best dealership around. They always go above and beyond what other dealerships provide. They service my vans and my cars. Thank you so much More

by Alexandergaray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Littman
Mar 10, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to leave us this fantastic, five-star review. We sincerely value your business and look forward to your next visit. Thank you for choosing us to service your vehicles, Alexander! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

March 10, 2021

Our salesman Ira is the best. Every car we ever got from him was a pleasure. This dealership is #1! Any questions we had got answered right away! More

by Adam Sarote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words for Ira, and for taking the time to leave us this wonderful feedback! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 09, 2021

Thankful for the service, she is awesome. She is the best. My ambitions were fulfilled and I highly recommend Mercedes Cutler bay dealer. Congratulations. Thanks More

by douglas2004cu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Mercedes-Benz of Cutler Bay responded

It's fantastic to hear that Laura provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

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