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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,260 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,260 reviews

February 14, 2021

Oliver made it very easy and stress free when I came into the dealership to lease my new Mercedes. I will definitely be coming back to see Oliver when I am ready to purchase or lease another vehicle. More

by c.savage23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Oliver and we hope you enjoy your new Mercedes! We truly appreciate your feedback! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 14, 2021

Took the car in for routine service at 40,000 miles Charlie my service rep knows that whatever they find they should do don’t call me. I also have the car detailed inside and out looks brand new. More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Rodriguez
Feb 14, 2021 -

Mercedes-Benz of Cutler Bay responded

Bruce, We appreciate your business, and Charlie and our service team look forward to serving you again soon! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

February 14, 2021

I dropped off my car for its annual service. They had a loaner car ready for me. Adrián Lee Sang was very responsive. Dealer performed great and was very prompt. Thank you More

by dduarte7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Lee Sang
Feb 15, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. Adrian and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

February 13, 2021

Today’s car negotiations were seamless and stress free . We certainly appreciate the laidback approach of a stress free negotiating deal . We really appreciated your management style. More

by Jim Lyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar
Feb 14, 2021 -

Mercedes-Benz of Cutler Bay responded

Jim, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 11, 2021

El mejor !! Muy profesional !! Una atención excelente!! Lo recomiendo 100 % !! El financista igual super profesional !! Muy buen servicio !! La vendedora exelente !! Los mejores 100% recomendados More

by oslayfernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar
Feb 11, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 11, 2021

Charlie Rodriguez have always been amazing and caring! He is a gem for you guys!! Everything was great!! I am very happy, thank you very much!! More

by Sgarcia
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Rodriguez
Feb 11, 2021 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 10, 2021

We recently had the opportunity to meet Mr. Eric Kalias our sales consultant. He made us feel comfortable and was very professional, courteous, informative, and was very patience with us and answered all o More

by Rad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
Feb 10, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 08, 2021

Great customer service by Roman Hernandez, thank you for making the process so smooth and easy. No delays, very professional, I will recommend this place. My expectations were meet. More

by yannianett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
Feb 08, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad Roman was able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

February 05, 2021

Very good experience buying my first MercedesBenz, Laura was excepcional with us , she take care of every detail . Really good experience . Thanks Mercedes Benz Thanks to Laura , Carlos and Ever! More

by Damarisgodinez19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar
Feb 05, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 04, 2021

Oliver was the absolute best he made Us feel very very comfortable with our purchase Highly Recommended thank you so much Oliver your the best More

by Erickawalker87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for taking the time to share your feedback with us, Ericka! We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

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