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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,295 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,295 reviews
March 22, 2021
Eric was very helpful and stayed until late on a very busy Saturday to make sure everything was done properly and that i was out of there with my car busy Saturday to make sure everything was done properly and that i was out of there with my car More
by will
Employees Worked With
March 22, 2021
Friendly service and caring staff from everyone involved with my transaction. No pressure-sales, extremely professional. I worked with Hector, and he is not listed as a sales person to rate. He gets FIVE with my transaction. No pressure-sales, extremely professional. I worked with Hector, and he is not listed as a sales person to rate. He gets FIVE STARS!!! More
by vansev
March 21, 2021
Great and easy experience! I will recommend Jose my sales person to everyone I know. Exceptional service and professionalism. This was one of the best if not the best car buying experience ever. person to everyone I know. Exceptional service and professionalism. This was one of the best if not the best car buying experience ever. More
by Mike
Employees Worked With
March 20, 2021
Service advisor Charlie Rodriguez is exceptional. Truly knowledgeable and delivers excellent customer service. Takes his time with the customer and does his best to deliver the vehicle within a reasonable knowledgeable and delivers excellent customer service. Takes his time with the customer and does his best to deliver the vehicle within a reasonable time More
by Gregory Joseph
Employees Worked With
Charlie Rodriguez
March 20, 2021
This dealership is simply the Best in terms of knowledge, top of the line customer service, friendliness and smooth, fast and efficient service. They don’t seize to amaze me every time...Thank You! top of the line customer service, friendliness and smooth, fast and efficient service. They don’t seize to amaze me every time...Thank You! More
by Andreana
March 20, 2021
Very nice and helpfull threw out the hole process. Was in and out in three hours. The place was very big, spacious and clean. Thank you and out in three hours. The place was very big, spacious and clean. Thank you More
by Jperez1261
Employees Worked With
March 18, 2021
Mercedes-Benz of Cutler Bay is the best dealership in town, I would highly recommend them. . Very clean and very professional. Everything was explained thoroughly. town, I would highly recommend them. . Very clean and very professional. Everything was explained thoroughly. More
by vsuarez
Employees Worked With
Emiliano Telecemian
March 18, 2021
Eric Kalias was an excellent salesperson. He made buying our first Mercedes-Benz an easy and enjoyable experience. We will highly recommend him and the dealership. When it is time to purchase another vehi our first Mercedes-Benz an easy and enjoyable experience. We will highly recommend him and the dealership. When it is time to purchase another vehicle, we will definitely look to work with him and the dealership again. Thank you all for everything! More
by Manny & Nancy
Employees Worked With
Other Employees :
Mario (sales department)
March 17, 2021
A wonderful experience. A state of the art dealership with a very knowledgeable staff. I highly recommend them for all of your vehicle needs. Very prompt service with a very knowledgeable staff. I highly recommend them for all of your vehicle needs. Very prompt service More
by johnmcarthur4
Employees Worked With
Kevin Laplanche
March 16, 2021
Eric Kalias was an outstanding salesperson, he made car buying easy and an enjoyable experience, Excellent customer service he knew everything we needed to know about the car, I will definitely refer my fr buying easy and an enjoyable experience, Excellent customer service he knew everything we needed to know about the car, I will definitely refer my friends and family to him. Thanks for Everything Sam Halum More
by Sam Halum
Employees Worked With
