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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,260 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,260 reviews

February 28, 2021

My wife and I found upon entering the show room that the receptionist did everything Possible to make us comfortable while waiting for a sales person when she arrived with a pleasant smile asked appropriat More

by rayj2020
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ewer (Ever) Aguiar, Carmen Arrazola
Mar 01, 2021 -

Mercedes-Benz of Cutler Bay responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 26, 2021

I'm so happy with the professional services that I always received from my favorite sales person Joe Maya and the best Manager Oscar Yanes. they deploy the best quality of attention to a customer. More

by VYADIRA05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Maya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Sanchez
Feb 26, 2021 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience with Joe, Oscar, and our sales team here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 23, 2021

Service was very good I received my car on time my service person was very knowledgeable and explained to me what other services I would need on my car .Thank you so much. More

by cmdyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
Feb 23, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

February 23, 2021

The sales agent was always attentive, great attitude, and was always willing to answer all our questions. She was extremely professional, would recommend her to friends and family if interested in purchasing More

by Carlaabas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Mercedes-Benz of Cutler Bay responded

Congratulations on your new Mercedes, Carla! We are so glad that we had the opportunity to work with you, and that Laura could make this a top-notch experience! Thank you for taking the time to leave us this fabulous review. We hope you enjoy your new Benz, and we look forward to continuing to serve you in the future! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 23, 2021

So happy with the purchase of our new 2021 Mercedes GLB 250. Janyll, Oscar and Rene at Cutler Bay went above and beyond to help us find the right car for our family at a very reasonable price. We highly More

by wradicy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Sanchez - Finance
Feb 23, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Mercedes GLB, and don't hesitate to reach out if you need anything else. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 22, 2021

Everyone we encountered was Professional, courteous, friendly, knowledgeable, patient. Thank you for helping me and my father find the perfect suv. We appreciate your help. More

by JJMIAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene- finance, Alex Gonzalez
Feb 22, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 22, 2021

I recently purchased my first new car from Mercedes-Benz of Cutler Bay. Eric Kalias ensured that my experience was comfortable and enjoyable, from selecting a vehicle, test driving the car, discussing the v More

by William Diab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
Feb 22, 2021 -

Mercedes-Benz of Cutler Bay responded

William, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Eric. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 22, 2021

El sábado último comencé una nueva etapa al iniciarme en la familia de Mercedes-Benz. Un auto que siempre cautivó mi atención y finalmente he podido tener.... y todo en gran parte gracias a la paciencia y e More

by giescalante89
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 19, 2021

Fantastic and efficient service at very reasonable rates. They have assembled a terrific team at this dealership that is very easy to get to...only 40 minutes from downtown Miami during rush hour. I couldn' More

by sbeiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herbert Kanzki *****
Feb 19, 2021 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! We appreciate you taking the time to leave us this outstanding, five-star review! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

February 17, 2021

Had a great experience leasing a new mercedes with Eric Kalias. He was an excellent salesperson and made the whole process very comfortable and easy, highly recommend!! More

by YasHal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
Feb 18, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words for Eric, and for taking the time to leave us this wonderful feedback! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

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