Mercedes-Benz of Cutler Bay

Continued EXCELLENCE IN CUSTOMER SERVICE is the minimum standard set by David Appleton & Herbert Kanzki. The 2 of them will always have customer loyalty! Kudos!!! standard set by David Appleton & Herbert Kanzki. The 2 of them will always have customer loyalty! Kudos!!! More

Eric was the best!!! He was extremely patient with me and somehow managed to make what would normally be a stressful situation, pleasant! Definitely recommend him!! somehow managed to make what would normally be a stressful situation, pleasant! Definitely recommend him!! More

Very professional staff, very pleased of the way all of them made us easy the transition from a very bad experience with Land Rover to a customer expected results them made us easy the transition from a very bad experience with Land Rover to a customer expected results More

For a few years now I have been leasing with Danny & honestly cannot express how happy I always am with the service provided to the costumer by Danny and his staff. Always looking out for their costumer honestly cannot express how happy I always am with the service provided to the costumer by Danny and his staff. Always looking out for their costumers & doing the best possible to meet your dreams and needs. Thank you so much! Words can’t express my gratitude! See you soon :) More

The staff are very nice!!! and they help me all time. Are the best. Oscar is very professional and he has patience with the clients. the best. Oscar is very professional and he has patience with the clients. More

Herbet is always amazing! He is a pleasure to work with. The staff outside is welcoming and helpful, they even gave me a ride to the food court and back while I waited. The staff outside is welcoming and helpful, they even gave me a ride to the food court and back while I waited. More

The number one reason why I purchase my Mercedes at the store was the way I was treated from the first day until the last time I was there they make me feel at home comfortable,the sales Director Daniel Ba store was the way I was treated from the first day until the last time I was there they make me feel at home comfortable,the sales Director Daniel Baster Took his time to meet me they made everything even better More

Now our 4th Mercedes that handles our Service during the winter months ..Professionally and very customer oriented ... “service” should actually be that way .. So happy to give 5 stars for Service. winter months ..Professionally and very customer oriented ... “service” should actually be that way .. So happy to give 5 stars for Service. More

Normally my experience is very pleasant, my service advisor does an excellent job. However, I am extremely disappointed with the dealer as they represent Mercedes-Benz. I purchase a FACTORY WARRANTY no advisor does an excellent job. However, I am extremely disappointed with the dealer as they represent Mercedes-Benz. I purchase a FACTORY WARRANTY not third party for this location. Recently my driver side seat and door began to peel. Naturally, I trusted the dealership to remedy this matter, as the issue is beyond my control. After waiting a week to hear back, I learned that my seat and door would not be covered under the extended warranty; which is quiet odd, as I know people who have had this issue covered by MercedesBenz USA, and if not the dealer would. I am extremely disappointed, everytime I open my door this is the first thing people see. Such a poor representation of MercedesBenz as a brand, in my opinion. I will soon be looking to purchase my next vehicle, and unfortunately after this experience it will not be from this location. More

Encantada con el servicio que me dieron, 10 estrellas. Gracias Danny, eres muy amable, viví una bella experiencia y espero volver a visitarlos. Gracias, lindo día. Gracias Danny, eres muy amable, viví una bella experiencia y espero volver a visitarlos. Gracias, lindo día. More