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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,260 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,260 reviews

March 06, 2021

La semana pasada pase una muy buena experiencia en mi decisión de escoger el carro de mi sueño, gracias Oliver por tu dedicacion y profesionalismo. Excelente trabajo el Tuyo hacia mi . Mil gracias y agr More

by Maylen
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your thoughts about your experience with Oliver here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle, Maylen! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 06, 2021

Oliver is the best! Makes you feel comfortable and as if you are family. Honestly, best experience at this dealer. Also, thank you JP for helping me build my gle just how I wanted it ! More

by Millie M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Pierre (JP) Basagoitia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay, Millie! We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 06, 2021

Mr. Kalias’s professionalism and ethics made this transition a very pleasant experience. I highly recommend his services to friends and family. Kudos to him! More

by milagrosnramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us, Mila. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eric, and we look forward to working with you again. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

Mar 07, 2021 -

milagrosnramos responded

I also wanted to mention Rene Sanchez, he was clear and to the point with the numbers, attentive and professional, very informative and open to questions regardless of time. He offered key services that were important to me. MB of Cutler Bay keep up the good work. Regards

March 05, 2021

Excellence and class at its finest! Always a pleasure doing business with Mercedes Benz of Cutler Bay! We will return again and again. Highly recommend! More

by marybaldessari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Arrazola
Mar 05, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, Mary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 04, 2021

service dept was great got me in and outi did not buy my service dept was great got me in and out i did not buy my car from this dealership i will give a better chance next time they will do my service in More

by jerrywyles
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Castillo
Mar 04, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

March 02, 2021

Very happy once again with the entire process of returning my old car and getting a new one. I’m truly thankful to the team at Mercedes Benz of Cutler Bay who made my experience so pleasant. Daniel More

by JOEL25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster and René Sánchez
Mar 02, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, Joel, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 02, 2021

Our experience buying a car from Mercedes Cutler Bay is beyond extraordinary. This dealership is spectacular! The staff is very professional and easy to work with. This is our second lease with them becaus More

by Josealv7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much, Jose and Monica, for your kind words, and for taking the time to leave us this wonderful feedback! We are so happy to hear that Oscar, Luis, and Rene made this such an exceptional experience for you. Congratulations on your new vehicle and we hope to see you again! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

March 01, 2021

This is my first Mercedes experience. We are very pleased with the car and services provided at the dealership. Great experience overall, very nice and professional staff. More

by Ramon Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar
Mar 01, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us, Ramon! We're happy to hear it went well and hope you enjoy your new car. We truly appreciate your feedback! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 28, 2021

Very professional place friendly staff and quick response to all my question will buy again because of the service I receive from best service ever More

by Cphillips512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 28, 2021

Sales person and manager were very cooperative. Worked a deal that was very fair to all parties. Took time to review details of new car and helped transfer personal items from my old car. More

by Silfoxfla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kwock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar
Mar 01, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

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