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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,294 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,294 reviews
April 06, 2021
I had a great experience. Everyone I met was welcoming, accommodating and effective. I was not pressured and there were no surprises or disappointments. I would defiantly buy from this dealership again. accommodating and effective. I was not pressured and there were no surprises or disappointments. I would defiantly buy from this dealership again. More
by Mike
Employees Worked With
Jose Gonzalez, Alex Gonzalez
April 05, 2021
My wife and I left very satisfied with the way we were treated. Great service provided by Joe Maya and Jose Gonzalez. They are the best. Thanks a lot. treated. Great service provided by Joe Maya and Jose Gonzalez. They are the best. Thanks a lot. More
by gacosta
April 04, 2021
service is always 5 stars but after years as a mercedes customer I am considering to change to another brand. Mercedes is a hassle with too many "follow up" calls and emails. so annoying, customer I am considering to change to another brand. Mercedes is a hassle with too many "follow up" calls and emails. so annoying, More
by wdondo1
Employees Worked With
Ewer (Ever) Aguiar
April 03, 2021
Thank you Roman and Albert , Your service was excellent and very FAST. Many thanks for you kind and efficient service. I have already and will definitely continue to recommend your services to others in th and very FAST. Many thanks for you kind and efficient service. I have already and will definitely continue to recommend your services to others in the future More
by Rafaelrealtor
April 03, 2021
It was a pleasure to meet Adrian Lee Sang and Alexander Hernandez. Courteous, friendly and fast service. I am very pleased with the service provided. Hernandez. Courteous, friendly and fast service. I am very pleased with the service provided. More
by pbenitez29
Employees Worked With
Adrian Lee Sang, Alexander Hernandez
April 02, 2021
Beautiful facility. Quick, warm, and attentive welcome at reception immediately upon entry. Joe Maya was knowledgeable about the car I was interested in, demonstrated all the features during test drive, and reception immediately upon entry. Joe Maya was knowledgeable about the car I was interested in, demonstrated all the features during test drive, and was straightforward and very professional in negotiating the terms. I am very satisfied with my car and with my experience with the dealership. More
by Chuck Throckmorton
Employees Worked With
Other Employees :
I am sorry I didn't get there names, but all of the ladies who greeted us at reception during our visits were friendly, professional, and helfpul.
April 02, 2021
This is the second purchase my husband and I have made at this dealer, by far the experience has always been excellent. Our sales associate, Laura Delgado always makes the process go smooth. Highly recomme this dealer, by far the experience has always been excellent. Our sales associate, Laura Delgado always makes the process go smooth. Highly recommend. More
by Mmesa250
April 01, 2021
Janyl Henriquez service was excellent. I received a call a few minutes after I contacted. She is very proactive, knowledgeable, friendly and cooperative. Great experience! Ewer was very helpful as well. He a few minutes after I contacted. She is very proactive, knowledgeable, friendly and cooperative. Great experience! Ewer was very helpful as well. He explained all available option in detail. Zoila Morales More
by Zmorales
March 31, 2021
Great service provided by Kevin. Car was ready at the time promised. Kevin kept me informed throughout the entire process. Always a great experience at MB of Cutler Bay time promised. Kevin kept me informed throughout the entire process. Always a great experience at MB of Cutler Bay More
by Bastos
March 30, 2021
Continued EXCELLENCE IN CUSTOMER SERVICE is the minimum standard set by David Appleton & Herbert Kanzki. The 2 of them will always have customer loyalty! Kudos!!! standard set by David Appleton & Herbert Kanzki. The 2 of them will always have customer loyalty! Kudos!!! More
by Nell
Employees Worked With
DAVID APPLETON & HERBERT KANZKI
