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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,294 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,294 reviews

May 05, 2021

Excellent service the staff, manager, everyone was very attentive and professional. I very honored to do business with Mercedes at cutler bay. Very highly recommended. More

by Afluzcando
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raydel Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

May 03, 2021

Attention to detail and service level provided was exceptional. All questions and concerns were addressed. While process from test drive to final sale were easy and smoothly done. More

by Gm9817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

May 02, 2021

I first walked in just to look, and Eric immediately saw my dad and I and (even thought it was close to closing time) Eric attended to ever question and need that we had. He made sure we were comfortable, t More

by Eva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your review and kind words for Eric! Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your feedback! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 30, 2021

I’m lost for words! I’m beyond happy! Oliver helped me buy my first luxury car! He was honest about pricing, pointed me to the right direction and guaranteed happiness (which he did not fail). Overall, gr More

by Eva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Mercedes-Benz of Cutler Bay responded

Eva, it's fantastic to hear that Oliver and our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 30, 2021

Kevin Laplanche and Luis Gutierrez are a great contributions to the service and professionalism we expect from a Five Star dealership of this caliber. Thank you again for a great experience. G More

by George.Alonso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much, George, for your kind words for Kevin, Luis, and our service team, and for taking the time to leave us this wonderful feedback! We look forward to seeing you again! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

April 30, 2021

Both Janyll and Daniel were spectacular. They took the time to review car features, worked on pricing to fit our needs and maje the process extremely smooth and pleasant. Would never go anywhere else. More

by Gyasi Azpeitia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster
Apr 30, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much, Gyasi, for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 29, 2021

Like always never make me loose time the same quote no surprise and worry about everything that comes out perfect he is the best sales person and only one I trust jose alfonso the best More

by Maria del carmen diaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Mercedes-Benz of Cutler Bay responded

Maria, it's great to hear that Jose and our sales team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay and congratulations on your new vehicle! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 28, 2021

The whole process was quick and painless. There was effective communication and I didn’t feel rushed or pressured. All were professional and courteous. Exceptional teamwork and overall service! More

by SharonC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar, Carmen Arrazola
Apr 28, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, Sharon, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 25, 2021

Thank you Laura Delgado. I highly recommend speaking with Laura when considering your purchase. She provides impeccable service, friendly and is highly knowledgeable in expertise. More

by rivahosein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your fantastic feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that Laura was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We're looking forward to sharing this awesome, five-star review with We hope you will continue to enjoy your new purchase! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 24, 2021

No appointment bad battery arrived and Jose Castillo took care of it, he notice my key control battery low and took care of it. I was out in two hours. More

by ulisesestevez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
Apr 25, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad that Jose was able to help, and we hope to see you again! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

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