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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,260 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,260 reviews

April 10, 2021

eric kalias gave my husband and i the best customer service. he treated us like family and made us feel super welcomed and very satisfied. always with positive attitude and very funny! he definitely de More

by delgadogrethel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 09, 2021

Charlie and the team provided top notch service and made it easy for me to get my car back after the service. When I couldn’t get in to pick up the car they had it delivered to me which was a temendous help More

by Blake Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Fuenmayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
Apr 11, 2021 -

Mercedes-Benz of Cutler Bay responded

We appreciate your business and our team looks forward to serving you again soon! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

April 09, 2021

Excelente MB dealer, with outstanding customer service, Beautiful dealer, very neat and very well maintained. Smooth great experience in the purchases of my new vehicle. More

by mssflcrc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar
Apr 09, 2021 -

Mercedes-Benz of Cutler Bay responded

Thanks for your review! Quality customer service is always our number one priority, and we're happy to hear that you find our service outstanding. We hope you enjoy your new vehicle, and we thank you for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 09, 2021

Eric was very helpful from the beginning of my visit making it a priority to show me all availavle models and options of the vehicle i was intrested in. Overall service was great. I felt comfortable and More

by Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, Francisco, we are very happy to hear that Eric provided you with such a positive experience! We sincerely value your business and hope you'll continue to enjoy your new vehicle. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 08, 2021

Went above and beyond in helping us purchase our 2021 GLC300C4 Mercedes Benz. I highly recommend Mr. Kalias when purchasing your next Mercedes Benz Vehicle. More

by gnardonazua
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Mercedes-Benz of Cutler Bay responded

Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! Congratulations on your new 2021 GLC300C4! We are glad to hear you enjoyed your experience working with Eric, and it was a pleasure having you at the dealership. We appreciate your review! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 07, 2021

We had a great time with Janyll Henriquez while choosing our new vehicle. She was very friendly and helpful. We also met 2 managers who came to greet us and explain about the purchase. We had our 3 year old More

by SusieQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 06, 2021

I had a great experience. Everyone I met was welcoming, accommodating and effective. I was not pressured and there were no surprises or disappointments. I would defiantly buy from this dealership again. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez, Alex Gonzalez
Apr 06, 2021 -

Mercedes-Benz of Cutler Bay responded

It's great to hear, Mike, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 05, 2021

My wife and I left very satisfied with the way we were treated. Great service provided by Joe Maya and Jose Gonzalez. They are the best. Thanks a lot. More

by gacosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Maya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gonzalez
Apr 05, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear Joe and Jose were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 04, 2021

service is always 5 stars but after years as a mercedes customer I am considering to change to another brand. Mercedes is a hassle with too many "follow up" calls and emails. so annoying, More

by wdondo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ewer (Ever) Aguiar
Apr 05, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay. Your feedback and rating mean a lot to us. We will share your comments with the team and hope to see you again! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

April 03, 2021

Thank you Roman and Albert , Your service was excellent and very FAST. Many thanks for you kind and efficient service. I have already and will definitely continue to recommend your services to others in th More

by Rafaelrealtor
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Hernandez
Apr 03, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us, Rafael! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

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