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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,260 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,260 reviews

April 21, 2021

Robert Dimas is wonderful my only problem is I had my tires rotated and aligned and when I left it still pull to the right but Robert said he’ll take care of it More

by Kmerriam13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Mercedes-Benz of Cutler Bay responded

Hello, Thank you for taking the time to submit a review. We take pride in good customer service and happy Robert was such a big help however regret that your car's alignment still needs attention. Please contact me at your convenience so I can assist in making the necessary corrections. . Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

April 20, 2021

My service advisor, Kevin, is always professional, keeps calm, and stays positive. I was able to work while my tire was replaced, as I enjoyed fresh coffee and a pastry. The customer service at Mercedes More

by melvagarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar, Carmen Arrazola
Apr 20, 2021 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that Kevin and the team provided you with outstanding customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Cutler Bay! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

Apr 20, 2021 -

melvagarcia responded

You have a great team. Thanks for the good service!

Apr 20, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your kind words. We really appreciated your feedback, it's our mission and goal to provide you along with the rest of the customers of Mercedes-Benz of Cutler Bay with an outstanding customer service! Daniel Baster Sales Director 305-278-6113 daniel.baster@mbcutlerbay.com

April 20, 2021

Words can’t describe how appreciative I am!!!! Miracle worker, amazing, attention to detail! Everyone made it happen for me at MB of Cutler Bay!!! The best of the best! More

by Faviola.abreu
Recommend Dealer
Yes
Employees Worked With
Daniel Baster
Apr 20, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, Faviola! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 19, 2021

Eric was Excellent and very professional in every way. It was a pleasure working with him and the finance Manager, José. Thank You very much for everything. A pleasure doing business with you guys!! More

by alfredoacollazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Mercedes-Benz of Cutler Bay responded

Alfred, Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Eric and Jose, and it was a pleasure having you at the dealership. We appreciate your review! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 18, 2021

All I can say is that Eric makes dreams come true! Not only is he an amazing person but he will provide you with what you need and more. He is an honest and loyal man. Definitely somebody you want to keep More

by klimchin20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 17, 2021

Muy buen servicio me senti en casa,buen precio y lindo carro muy bueno,los tramites fueron rapidísimos,en general salí satisfecho y con el carro que queria. More

by Marlon Thaureaux
Recommend Dealer
Yes
Employees Worked With
Carmen Arrazola, Daniel Baster
Apr 18, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much, Marlon, for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 16, 2021

Excellent experience! Extremely knowledgeable sales team. I have been purchasing my 3 cars here for many years and I am always a happy customer . Will see me again next year .. More

by amendez1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2021 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 14, 2021

After going through 3 different dealers when I met Eric he immediately stood out. He’s extremely nice and very driven to provide a good service. More

by Lumpierre16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis also was very nice!
Apr 14, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that Eric had the opportunity to work with you, and we are thrilled that you found your experience with him to be a positive one. We hope you enjoy your new vehicle! Please don't hesitate to reach out if you need anything else. We're always happy to help! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 14, 2021

Extremely helpful and kind. Amazing service. Customer oriented. Home feeling. 100% helpful and understanding. All in all a great dealership, would recommend to family and friends period More

by Marsoc3026
Recommend Dealer
Yes
Employees Worked With
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Mercedes-Benz of Cutler Bay responded

Wow! Thank you so much for this great five-star review. We're thrilled that you find your experience with us to be a positive one. Thank you for choosing Mercedes-Benz of Cutler Bay and helping to share the word about us. We’re here for you anytime! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 11, 2021

I love coming to Mercedes Benz of Cutler Bay. I’m all my years of car ownership, I have never had a more positive, efficient, and genuine experience as I do with them. Herbert Kanski especially, is always More

by Flower25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Kanski
Apr 11, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Herbert and the rest of our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

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