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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,294 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,294 reviews
June 06, 2021
Roman went out of his way to attend me. He was very professional and expeditious, always trying his best to accommodate. The service took 2 hours to complete. professional and expeditious, always trying his best to accommodate. The service took 2 hours to complete. More
by Moggyman
Employees Worked With
Roman Hernandez
June 05, 2021
At the entrance of the service department I was greeted promptly. My car received the presidential treatment. Thank you again for your attention to detail and professionalism. Very proud of by your team! promptly. My car received the presidential treatment. Thank you again for your attention to detail and professionalism. Very proud of by your team! More
by DD
Employees Worked With
June 04, 2021
This is the third car I buy from Mercedes Benz of Cutler Bay. . It's always a pleasure working with this dealership. Thanks for everything Joe & Oliver! Service Advisor Adrian and his manager Ruben are also Bay. . It's always a pleasure working with this dealership. Thanks for everything Joe & Oliver! Service Advisor Adrian and his manager Ruben are also great to work with. More
by Anthony V
Employees Worked With
Other Employees :
Ewer (Ever) Aguiar, Ruben Abreu, Roman Hernandez, Adrian Lee Sang
June 04, 2021
The service department was efficient, convenient and clean. The greeter and the service advisor were prompt and professional and made the experience easy and painless. clean. The greeter and the service advisor were prompt and professional and made the experience easy and painless. More
by evan
Employees Worked With
Regina Vera
June 04, 2021
No waiting for check-in. Basic service. Time frame to wait as promised. Clean waiting room and restroom. So far pleased with dealership. Easy to schedule service. wait as promised. Clean waiting room and restroom. So far pleased with dealership. Easy to schedule service. More
by beecherhouse
Employees Worked With
Adam Littman
June 04, 2021
Every time we come in for a scheduled or even unscheduled service our experience is top-notch! We’ve always loved Mercedes Benz, and always will, but it’s their excellent service that really keeps us coming service our experience is top-notch! We’ve always loved Mercedes Benz, and always will, but it’s their excellent service that really keeps us coming back! Thank You! More
by jlapietra
June 04, 2021
Service was under warranty and performed as expected. Kevin LaPlanche is great to work with, always explaining what to expect and offering options when available. Kevin LaPlanche is great to work with, always explaining what to expect and offering options when available. More
by jiniguano
Employees Worked With
June 03, 2021
Overall buying experience was great. I was not planning to purchase a car but deal was reasonable and I loved the car. I requested not to see Ever from finance due to a previous bad experience. Rene, from to purchase a car but deal was reasonable and I loved the car. I requested not to see Ever from finance due to a previous bad experience. Rene, from finance, was very knowledgeable and made the finance experience great. More
by Mnr131
Employees Worked With
Other Employees :
Rene (finance)- was excellent , Ewer (Ever) Aguiar
