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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,260 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,260 reviews
April 30, 2021
I’m lost for words! I’m beyond happy! Oliver helped me buy my first luxury car! He was honest about pricing, pointed me to the right direction and guaranteed happiness (which he did not fail). Overall, gr buy my first luxury car! He was honest about pricing, pointed me to the right direction and guaranteed happiness (which he did not fail). Overall, great customer service and I would 100% recommend him and the whole team from Cutler Bay. Thank you Oliver! More
by Eva
April 30, 2021
Kevin Laplanche and Luis Gutierrez are a great contributions to the service and professionalism we expect from a Five Star dealership of this caliber. Thank you again for a great experience. G contributions to the service and professionalism we expect from a Five Star dealership of this caliber. Thank you again for a great experience. George Alonso . Lead tech of Miami . More
by George.Alonso
April 29, 2021
Like always never make me loose time the same quote no surprise and worry about everything that comes out perfect he is the best sales person and only one I trust jose alfonso the best surprise and worry about everything that comes out perfect he is the best sales person and only one I trust jose alfonso the best More
by Maria del carmen diaz
Employees Worked With
April 28, 2021
The whole process was quick and painless. There was effective communication and I didn’t feel rushed or pressured. All were professional and courteous. Exceptional teamwork and overall service! effective communication and I didn’t feel rushed or pressured. All were professional and courteous. Exceptional teamwork and overall service! More
by SharonC
April 25, 2021
Thank you Laura Delgado. I highly recommend speaking with Laura when considering your purchase. She provides impeccable service, friendly and is highly knowledgeable in expertise. Laura when considering your purchase. She provides impeccable service, friendly and is highly knowledgeable in expertise. More
by rivahosein
Employees Worked With
April 24, 2021
No appointment bad battery arrived and Jose Castillo took care of it, he notice my key control battery low and took care of it. I was out in two hours. care of it, he notice my key control battery low and took care of it. I was out in two hours. More
by ulisesestevez
Employees Worked With
Jose Castillo
April 22, 2021
Excellent Customer Service! I recommend to Janyll , sweet and very 👍🏻 nice person . I really appreciate her time and her help to us. I’m so happy with my car and financing! and very 👍🏻 nice person . I really appreciate her time and her help to us. I’m so happy with my car and financing! More
by Maynerys P
April 21, 2021
Laura Delgado is a true professional. She will take the time to truly help you find the right vehicle for your family's needs. We highly recommend Laura to anyone who is in the market for a new vehicle. time to truly help you find the right vehicle for your family's needs. We highly recommend Laura to anyone who is in the market for a new vehicle. More
by Mario J. Viteri
Employees Worked With
April 21, 2021
Amazing!!!!! Words can’t describe how grateful I am for Eric! Miracle worker, diligent, professional, and so much more!!! If I could give 10 stars I would! Eric! Miracle worker, diligent, professional, and so much more!!! If I could give 10 stars I would! More
by Faviola.abreu
Employees Worked With
April 21, 2021
Was a very pleasant experience from beginning to the end , I went to the dealer to test the car and I end up leasing .. Carmen arrazola did everything very easy for me , I will give a 5 start , I went to the dealer to test the car and I end up leasing .. Carmen arrazola did everything very easy for me , I will give a 5 start More
by mcho242004
Employees Worked With
Carmen Arrazola
