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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,294 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,294 reviews
June 16, 2021
Great Service,She call me after the sale, and also Great Service, She call me after the sale, and also before I leave the dealership she make sure that I understood all the controls and uses of the Great Service, She call me after the sale, and also before I leave the dealership she make sure that I understood all the controls and uses of the vehicle. More
by rnunez
June 16, 2021
Eric Kalias, your customer service is exceptional! You went above and beyond to provide the best car option for me and it showed! I can’t thank you enough. Oscar Yanes your hospitality made my trip to Mer went above and beyond to provide the best car option for me and it showed! I can’t thank you enough. Oscar Yanes your hospitality made my trip to Mercedes Benz cutler bay worth the drive. I passed one Mercedes dealership to come to yours! Thanks again, I will send friends and family because of my experience!!! More
by Mstrianna
June 14, 2021
Adrian is always good, professional and knowledgeable and courteous. He answered all our questions and car was returned on a timely manner. Sakes team is also great Thank you courteous. He answered all our questions and car was returned on a timely manner. Sakes team is also great Thank you More
by Jbarguez
Employees Worked With
Adrian Lee Sang
June 13, 2021
Staff very professional and efficient. Vehicle pick up service very appropriate during the pandemic situation. Pick up service driver very courteous and my request has been followed (sorry, I do not know service very appropriate during the pandemic situation. Pick up service driver very courteous and my request has been followed (sorry, I do not know her name). More
by Luiz Yamashita
June 12, 2021
Janyll has provided great customer service meeting expectations. I had a great experience buying my 2018 GLE which was an easy transaction. Thank you for the support and the extra care expectations. I had a great experience buying my 2018 GLE which was an easy transaction. Thank you for the support and the extra care More
by Mash_2005
Employees Worked With
June 10, 2021
Great Customer service! I’ve been servicing all of our vehicles there for many years. Keeps me up to date on the status of what’s going on. Highly recommend Adam as a service advisor. vehicles there for many years. Keeps me up to date on the status of what’s going on. Highly recommend Adam as a service advisor. More
by Mkarborani
Employees Worked With
Adam Littman
June 09, 2021
Other than the repair costs were extremely expensive, the service and communication was excellent.The wait was do almost 3 weeks. Fortunately I had a loaner service and communication was excellent.The wait was do almost 3 weeks. Fortunately I had a loaner More
by Jlopez
Employees Worked With
Alexander Hernandez
June 08, 2021
I can’t say enough about the amazing service Eric provided to my wife and I. Thank you so much for your help and patience! I will recommend Eric and MB of Cutler Bay to everyone! provided to my wife and I. Thank you so much for your help and patience! I will recommend Eric and MB of Cutler Bay to everyone! More
by Kevin font
Employees Worked With
June 08, 2021
ProfessionalVery thorough with explanation of service Professional Very thorough with explanation of service performed and needs. On time for my appointment. Delivered car after service as promised. G Professional Very thorough with explanation of service performed and needs. On time for my appointment. Delivered car after service as promised. Great staff and clean environment. More
by Carlos H Pérez
Employees Worked With
Alexander Hernandez
June 06, 2021
My experience in Mercedes-Benz of Cutler Bay was the best that I ever have in any dealer before. How the present the car and how the offer the deal is very special. The attention was amazing. I recommend vis that I ever have in any dealer before. How the present the car and how the offer the deal is very special. The attention was amazing. I recommend visit this dealer most probably you can find the best car and a very good deal. More
by Bruno Capaldo
Employees Worked With
Emiliano Telecemian
