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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,260 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,260 reviews
May 08, 2021
They did an incredible job! They were extremely understanding and incredibly professional. They attended all my needs perfectly and much more. Overall amazing customer service and wonderful people! understanding and incredibly professional. They attended all my needs perfectly and much more. Overall amazing customer service and wonderful people! More
by sbenedetti1
May 07, 2021
Kevin and the entire service team are consistent in the delivery of their service. Never an issue, always on time and in & out quickly. Thank you all very much! delivery of their service. Never an issue, always on time and in & out quickly. Thank you all very much! More
by alicea.loreyne
Employees Worked With
Kevin Laplanche
May 06, 2021
Ii want to give all thanks to Kevin Laplanche who made everything smooth. It was a visit for a factory recall of several items. Thanks! everything smooth. It was a visit for a factory recall of several items. Thanks! More
by cmuina
Employees Worked With
May 06, 2021
My experience in the dealer was wonderful I was attended by JP he is very kind and helpful, I strongly recommend Mercedes Benz of Cutler Bay by JP he is very kind and helpful, I strongly recommend Mercedes Benz of Cutler Bay More
by Yaimegonzalez0830
Employees Worked With
May 06, 2021
Janyll is very professional and polite. Quick and clear communication throughout. She listen to me. No pressure. No games. Final price was exactly as negotiated. communication throughout. She listen to me. No pressure. No games. Final price was exactly as negotiated. More
by rubiosr
Employees Worked With
May 06, 2021
I had an outstanding experience. The sales team (Joe Maya) and finance (Ewer Aguiar) worked very synchronously and made my car purchase a real pleasure. Very satisfied! Maya) and finance (Ewer Aguiar) worked very synchronously and made my car purchase a real pleasure. Very satisfied! More
by Mbiglieri
May 05, 2021
Excellent service the staff, manager, everyone was very attentive and professional. I very honored to do business with Mercedes at cutler bay. Very highly recommended. attentive and professional. I very honored to do business with Mercedes at cutler bay. Very highly recommended. More
by Afluzcando
May 03, 2021
Attention to detail and service level provided was exceptional. All questions and concerns were addressed. While process from test drive to final sale were easy and smoothly done. exceptional. All questions and concerns were addressed. While process from test drive to final sale were easy and smoothly done. More
by Gm9817
May 02, 2021
I first walked in just to look, and Eric immediately saw my dad and I and (even thought it was close to closing time) Eric attended to ever question and need that we had. He made sure we were comfortable, t my dad and I and (even thought it was close to closing time) Eric attended to ever question and need that we had. He made sure we were comfortable, talked honestly, and gave us splendid customer service! I wouldn’t have asked for a better sales rep. Thank you so much Eric! Couldn’t have done it without you! More
by Eva
Employees Worked With
April 30, 2021
Both Janyll and Daniel were spectacular. They took the time to review car features, worked on pricing to fit our needs and maje the process extremely smooth and pleasant. Would never go anywhere else. time to review car features, worked on pricing to fit our needs and maje the process extremely smooth and pleasant. Would never go anywhere else. More
by Gyasi Azpeitia
