Mercedes-Benz of Cutler Bay

The people that work at this dealership are truly amazing. They go way beyond and make you feel great about your purchase. If you are looking for top notch service with a team of people that truly ta amazing. They go way beyond and make you feel great about your purchase. If you are looking for top notch service with a team of people that truly take care of your vehicles needs. This is the place. Thank You. More

The best experience ever Janyll was the best…100% recommended…we are super happy with this car… recommended…we are super happy with this car… More

The dealer service is very good, very professional. The issue is the quality of the Benz car is not impressive (GL 450). Only 50 thousand miles, the oil pan started to leak. My Toyota van is 100000 miles n issue is the quality of the Benz car is not impressive (GL 450). Only 50 thousand miles, the oil pan started to leak. My Toyota van is 100000 miles now the oil pan is no leak. More

this dealer ship has to work on after sale customer service. the sales department offered very little help or concerns to correcting issues with my recent purchase. It was not until REGINA VERA of serv service. the sales department offered very little help or concerns to correcting issues with my recent purchase. It was not until REGINA VERA of service that issues were resolved. I live in the Keys 110 miles from Cutler bay and the sales department refused to offer a loaner while issues for my vehicle were being corrected and would not consider picking up my car. Only when I spoke to REGINA VERA a service advisor did I get concern and competent help for my cars issues. She arrange for my car to be picked up and for a loaner for my use while issues were being attended to.. More

Muy buena atención . Todos preocupados por el bienestar del cliente. del cliente. More

I am very thankful to visit and make deals here More

Alex was great along with everyone else. They made the process a very positive experience for me and I was able to get my dream car. Thank you! process a very positive experience for me and I was able to get my dream car. Thank you! More

My experience with MB Cutler Bay was outstanding! I was not expecting it to be this easy, as car shopping never seems easy. Everything went so smooth. I was taken care of, and all of my concerns and ques not expecting it to be this easy, as car shopping never seems easy. Everything went so smooth. I was taken care of, and all of my concerns and questions were answered immediately. The team was so on top of helping me get my dream car! Carlos the manager, Emiliano the sales rep and Rene in Finance, were all 3 SO SO helpful. I would HIGHLY recommend asking for them to help on your next car! More

An amazing experience we had shopping at Mercedes Benz Cutler Bay! Eric Kalias and Oliver Ortiz made it really a phenomenal experience. Couldn’t have asked for a better sales representative to assist us. Cutler Bay! Eric Kalias and Oliver Ortiz made it really a phenomenal experience. Couldn’t have asked for a better sales representative to assist us. More

Eric from the very outset of our contact was professional and courteous. When I had picked out the model and color he said as soon as one came in he would notify me. He took the Vin number of the current veh and courteous. When I had picked out the model and color he said as soon as one came in he would notify me. He took the Vin number of the current vehicle so he could run the numbers so I could get a baseline on the monthly payment . He called and said he had a vehicle in and I drove to his location , upon arriving though he apologized and said the vehicle was sold , first come first serve . I was upset as they had no other car in that model with the color combination I wanted . He went to ask his boss about something and in a few minutes came back and told me that his boss had called the other dealer branch and they had a car just like what I wanted . So the price was right and they had the car in about an hour and a half . We did all of the paperwork while the car was detailed . Eric had a great attitude and was genuinely concerned about his customers happiness with the buying experience at the dealership. His Boss Oscar Yanes was very helpful and went above and beyond to me happy with and experience by finding me the car I wanted More