Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,260 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,260 reviews
June 04, 2021
The service department was efficient, convenient and clean. The greeter and the service advisor were prompt and professional and made the experience easy and painless. clean. The greeter and the service advisor were prompt and professional and made the experience easy and painless. More
by evan
Employees Worked With
Regina Vera
June 04, 2021
No waiting for check-in. Basic service. Time frame to wait as promised. Clean waiting room and restroom. So far pleased with dealership. Easy to schedule service. wait as promised. Clean waiting room and restroom. So far pleased with dealership. Easy to schedule service. More
by beecherhouse
Employees Worked With
Adam Littman
June 04, 2021
Every time we come in for a scheduled or even unscheduled service our experience is top-notch! We’ve always loved Mercedes Benz, and always will, but it’s their excellent service that really keeps us coming service our experience is top-notch! We’ve always loved Mercedes Benz, and always will, but it’s their excellent service that really keeps us coming back! Thank You! More
by jlapietra
June 04, 2021
Service was under warranty and performed as expected. Kevin LaPlanche is great to work with, always explaining what to expect and offering options when available. Kevin LaPlanche is great to work with, always explaining what to expect and offering options when available. More
by jiniguano
Employees Worked With
June 03, 2021
Overall buying experience was great. I was not planning to purchase a car but deal was reasonable and I loved the car. I requested not to see Ever from finance due to a previous bad experience. Rene, from to purchase a car but deal was reasonable and I loved the car. I requested not to see Ever from finance due to a previous bad experience. Rene, from finance, was very knowledgeable and made the finance experience great. More
by Mnr131
Employees Worked With
Other Employees :
Rene (finance)- was excellent , Ewer (Ever) Aguiar
May 31, 2021
Janyll and the entire Cutler Bay team were wonderful to work with. Janyll found exactly what we were looking for and we could not be happier with the ease of purchase and we love our vehicle. work with. Janyll found exactly what we were looking for and we could not be happier with the ease of purchase and we love our vehicle. More
by Lori V.
Employees Worked With
May 26, 2021
Service rep, Adrian Lang, is great to work with. Professional, polite and knowledgeable. Our only complaint with Mercedes is that the services are very expensive. Professional, polite and knowledgeable. Our only complaint with Mercedes is that the services are very expensive. More
by Kca426
Employees Worked With
Adrian Lee Sang
May 22, 2021
A great place to buy a car! The staff is friendly, professional and supportive. They made all the experience fun and easy. I am really happy with my new car!!! Highly recommended. professional and supportive. They made all the experience fun and easy. I am really happy with my new car!!! Highly recommended. More
by Ana Cristina Garcia Ramentol
May 20, 2021
Very friendly and fast service. I am from out of state and they made purchasing our car super easy. We had looked many places and did not get the service or quality offered here. and they made purchasing our car super easy. We had looked many places and did not get the service or quality offered here. More
by MJ
Employees Worked With
