Mercedes-Benz of Cutler Bay

Service was exceptional. I called to schedule first service and Jesus was excellent he offered to schedule me the same day. Regina Vera service advisor was excellent as well. service and Jesus was excellent he offered to schedule me the same day. Regina Vera service advisor was excellent as well. More

Robert Damas is Excellent Work was done fast and efficiently. Vehicle looked great when I got it back. Robert always takes great care of me. efficiently. Vehicle looked great when I got it back. Robert always takes great care of me. More

David was incredibly knowledgeable in cargo vans. Was very helpful and genuinely nice! Pleasure working with him!! very helpful and genuinely nice! Pleasure working with him!! More

In my first visit, Eric showed me the option which I want to have from the available inventory. Unfortunately I had to drop the idea for a month and till the time I came again my option expected variant an to have from the available inventory. Unfortunately I had to drop the idea for a month and till the time I came again my option expected variant and model was sold out. But even later Eric did every best attempt to get me the option I want and believe me, every single time he was giving me updates about availability and no false promises. There were various model available but Eric understood my expectations very well about which features I am looking for and he always hunting to get the best one for me. Finally he got me the option from another place and made that available at cutler bay showroom (Miami) and that really made me happy. It was a delightful experience with Eric and I appreciate Oliver Ortiz's effort who equally helped to get the variant on board that I want. Overall It was wonderful wonderful experience with Eric Kalias and Oliver Ortiz (Mercedez Benz of Cutler Bay, Miami) Eric Kalias, You are the best! And thank you very much for finding a best match, wonderful car for me! Eric, Mercedes-Benz, always a dream car for me and my first car of my life which delivered to me with great help, service from you. This car and you will always be remembered with love brother. Thank you. Regards, Jayant Bhangale More

Excellent treatment Jose Castillo great employee. So overall everything was perfect, jose explain to me all about the tires and he offer me a discount. Super happy overall everything was perfect, jose explain to me all about the tires and he offer me a discount. Super happy More

Eric is the epitome of being a professional. Extremely knowledgeable and he made sure he looked out for our interest before, during, and after the purchase. He was very flexible with my crazy work schedul knowledgeable and he made sure he looked out for our interest before, during, and after the purchase. He was very flexible with my crazy work schedule to make things happen for my wife and I. He treated us like family. More

Great service great jobAlways looking for their Great service great job Always looking for their customers I truly recommend them Great service great job Always looking for their customers I truly recommend them More

Great customer service and very friendly staff I added the 3 years service couldn’t be more happier the 3 years service couldn’t be more happier More

Amazing customer service! They go above and beyond! Very friendly and they new exactly what I wanted and made it work for me! Excellent work! friendly and they new exactly what I wanted and made it work for me! Excellent work! More

Always great coming in for service. Friendly people, clean and comfortable waiting areas! clean and comfortable waiting areas! More