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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,260 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,260 reviews
June 12, 2021
Janyll has provided great customer service meeting expectations. I had a great experience buying my 2018 GLE which was an easy transaction. Thank you for the support and the extra care expectations. I had a great experience buying my 2018 GLE which was an easy transaction. Thank you for the support and the extra care More
by Mash_2005
Employees Worked With
June 10, 2021
Great Customer service! I’ve been servicing all of our vehicles there for many years. Keeps me up to date on the status of what’s going on. Highly recommend Adam as a service advisor. vehicles there for many years. Keeps me up to date on the status of what’s going on. Highly recommend Adam as a service advisor. More
by Mkarborani
Employees Worked With
Adam Littman
June 09, 2021
Other than the repair costs were extremely expensive, the service and communication was excellent.The wait was do almost 3 weeks. Fortunately I had a loaner service and communication was excellent.The wait was do almost 3 weeks. Fortunately I had a loaner More
by Jlopez
Employees Worked With
Alexander Hernandez
June 08, 2021
I can’t say enough about the amazing service Eric provided to my wife and I. Thank you so much for your help and patience! I will recommend Eric and MB of Cutler Bay to everyone! provided to my wife and I. Thank you so much for your help and patience! I will recommend Eric and MB of Cutler Bay to everyone! More
by Kevin font
Employees Worked With
June 08, 2021
ProfessionalVery thorough with explanation of service Professional Very thorough with explanation of service performed and needs. On time for my appointment. Delivered car after service as promised. G Professional Very thorough with explanation of service performed and needs. On time for my appointment. Delivered car after service as promised. Great staff and clean environment. More
by Carlos H Pérez
Employees Worked With
Alexander Hernandez
June 06, 2021
My experience in Mercedes-Benz of Cutler Bay was the best that I ever have in any dealer before. How the present the car and how the offer the deal is very special. The attention was amazing. I recommend vis that I ever have in any dealer before. How the present the car and how the offer the deal is very special. The attention was amazing. I recommend visit this dealer most probably you can find the best car and a very good deal. More
by Bruno Capaldo
Employees Worked With
Emiliano Telecemian
June 06, 2021
Roman went out of his way to attend me. He was very professional and expeditious, always trying his best to accommodate. The service took 2 hours to complete. professional and expeditious, always trying his best to accommodate. The service took 2 hours to complete. More
by Moggyman
Employees Worked With
Roman Hernandez
June 05, 2021
At the entrance of the service department I was greeted promptly. My car received the presidential treatment. Thank you again for your attention to detail and professionalism. Very proud of by your team! promptly. My car received the presidential treatment. Thank you again for your attention to detail and professionalism. Very proud of by your team! More
by DD
Employees Worked With
June 04, 2021
This is the third car I buy from Mercedes Benz of Cutler Bay. . It's always a pleasure working with this dealership. Thanks for everything Joe & Oliver! Service Advisor Adrian and his manager Ruben are also Bay. . It's always a pleasure working with this dealership. Thanks for everything Joe & Oliver! Service Advisor Adrian and his manager Ruben are also great to work with. More
by Anthony V
Employees Worked With
Other Employees :
Ewer (Ever) Aguiar, Ruben Abreu, Roman Hernandez, Adrian Lee Sang
