Mercedes-Benz of Cutler Bay

Muy buena atención . Todos preocupados por el bienestar del cliente. del cliente. More

I am very thankful to visit and make deals here More

Alex was great along with everyone else. They made the process a very positive experience for me and I was able to get my dream car. Thank you! process a very positive experience for me and I was able to get my dream car. Thank you! More

My experience with MB Cutler Bay was outstanding! I was not expecting it to be this easy, as car shopping never seems easy. Everything went so smooth. I was taken care of, and all of my concerns and ques not expecting it to be this easy, as car shopping never seems easy. Everything went so smooth. I was taken care of, and all of my concerns and questions were answered immediately. The team was so on top of helping me get my dream car! Carlos the manager, Emiliano the sales rep and Rene in Finance, were all 3 SO SO helpful. I would HIGHLY recommend asking for them to help on your next car! More

An amazing experience we had shopping at Mercedes Benz Cutler Bay! Eric Kalias and Oliver Ortiz made it really a phenomenal experience. Couldn’t have asked for a better sales representative to assist us. Cutler Bay! Eric Kalias and Oliver Ortiz made it really a phenomenal experience. Couldn’t have asked for a better sales representative to assist us. More

Eric from the very outset of our contact was professional and courteous. When I had picked out the model and color he said as soon as one came in he would notify me. He took the Vin number of the current veh and courteous. When I had picked out the model and color he said as soon as one came in he would notify me. He took the Vin number of the current vehicle so he could run the numbers so I could get a baseline on the monthly payment . He called and said he had a vehicle in and I drove to his location , upon arriving though he apologized and said the vehicle was sold , first come first serve . I was upset as they had no other car in that model with the color combination I wanted . He went to ask his boss about something and in a few minutes came back and told me that his boss had called the other dealer branch and they had a car just like what I wanted . So the price was right and they had the car in about an hour and a half . We did all of the paperwork while the car was detailed . Eric had a great attitude and was genuinely concerned about his customers happiness with the buying experience at the dealership. His Boss Oscar Yanes was very helpful and went above and beyond to me happy with and experience by finding me the car I wanted More

Great Service,She call me after the sale, and also Great Service, She call me after the sale, and also before I leave the dealership she make sure that I understood all the controls and uses of the Great Service, She call me after the sale, and also before I leave the dealership she make sure that I understood all the controls and uses of the vehicle. More

Eric Kalias, your customer service is exceptional! You went above and beyond to provide the best car option for me and it showed! I can’t thank you enough. Oscar Yanes your hospitality made my trip to Mer went above and beyond to provide the best car option for me and it showed! I can’t thank you enough. Oscar Yanes your hospitality made my trip to Mercedes Benz cutler bay worth the drive. I passed one Mercedes dealership to come to yours! Thanks again, I will send friends and family because of my experience!!! More

Adrian is always good, professional and knowledgeable and courteous. He answered all our questions and car was returned on a timely manner. Sakes team is also great Thank you courteous. He answered all our questions and car was returned on a timely manner. Sakes team is also great Thank you More

Staff very professional and efficient. Vehicle pick up service very appropriate during the pandemic situation. Pick up service driver very courteous and my request has been followed (sorry, I do not know service very appropriate during the pandemic situation. Pick up service driver very courteous and my request has been followed (sorry, I do not know her name). More