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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,294 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,294 reviews
August 07, 2021
Excellent customer service , on time , quality The service was completed just at the time that I requested . No complaining about the service . Thank you MB service was completed just at the time that I requested . No complaining about the service . Thank you MB More
by liuvys1230
Employees Worked With
Lorenzo veloz
August 07, 2021
Eric was so great this was the best experience ever ! he was so patient he didnt rush me into anything and he let me choose the car that I wanted . he was also very funny and the service was exceptional and was so patient he didnt rush me into anything and he let me choose the car that I wanted . he was also very funny and the service was exceptional and he stayed with me a lil past dealer hours just to make sure i knew hoe to use the buttons on my car so grateful for salesman like him. More
by larresayoung
August 07, 2021
Janyll is an exceptional person, so professional and knowledgeable. She is jovial, intelligent and proud of her job. I will recommend her any day. Justin knowledgeable. She is jovial, intelligent and proud of her job. I will recommend her any day. Justin More
by justinokolie
Employees Worked With
Other Employees :
Scott Cooper
August 05, 2021
Outstanding service! Eric Kalias was born to do this. Excellent communication skills, efficient service, professional appearance and conduct, smart & friendly. 5-stars all the way! Excellent communication skills, efficient service, professional appearance and conduct, smart & friendly. 5-stars all the way! More
by divinayoung
Employees Worked With
August 05, 2021
This dealers is amazing the bes costumer service That I had received I felt very comfortable and protected I recommend for everyone I am very happy with them had received I felt very comfortable and protected I recommend for everyone I am very happy with them More
by Conrad de Armas
August 04, 2021
Promptly attended to upon arrival. Walked through the process with patience and understanding. Maintained informed throughout, then closed out the service appointment with continued professionalism. process with patience and understanding. Maintained informed throughout, then closed out the service appointment with continued professionalism. More
by csarduy23
Employees Worked With
Herbert Kanzki
August 04, 2021
Great experience and Roman Hernandez was, as always, courteous and great to work with. The work was done quickly and the vehicle was ready when promised. courteous and great to work with. The work was done quickly and the vehicle was ready when promised. More
by GSCP
Employees Worked With
Roman Hernandez
August 04, 2021
As usual, the same great service and experience any Mercedes’ Benz owner should expect. Thank you in again Roman Hernandez. Mercedes’ Benz owner should expect. Thank you in again Roman Hernandez. More
by fmrijo
July 30, 2021
Love my peoples at the Benz !! Always professional, courteous & ready to please U in every way possible. They explain & go over your repair needs & solutions. Always provided with a loaner, free car wa courteous & ready to please U in every way possible. They explain & go over your repair needs & solutions. Always provided with a loaner, free car wash & happy smiling faces. Ruben & Roman U make it happen !!! Thanks More
by rafael
July 30, 2021
We always have a great experience at this Mercedes Benz of Cutler Bay. The customer service experience is always phenomenal regardless of the department we visit. of Cutler Bay. The customer service experience is always phenomenal regardless of the department we visit. More
by geri
Employees Worked With
Adrian Lee Sang
