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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,260 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,260 reviews
July 02, 2021
Excellent treatment Jose Castillo great employee. So overall everything was perfect, jose explain to me all about the tires and he offer me a discount. Super happy overall everything was perfect, jose explain to me all about the tires and he offer me a discount. Super happy More
by michael
Employees Worked With
Jose Castillo
July 02, 2021
Eric is the epitome of being a professional. Extremely knowledgeable and he made sure he looked out for our interest before, during, and after the purchase. He was very flexible with my crazy work schedul knowledgeable and he made sure he looked out for our interest before, during, and after the purchase. He was very flexible with my crazy work schedule to make things happen for my wife and I. He treated us like family. More
by Miguel
July 01, 2021
Amazing customer service! They go above and beyond! Very friendly and they new exactly what I wanted and made it work for me! Excellent work! friendly and they new exactly what I wanted and made it work for me! Excellent work! More
by Tiffnicole17
June 29, 2021
The people that work at this dealership are truly amazing. They go way beyond and make you feel great about your purchase. If you are looking for top notch service with a team of people that truly ta amazing. They go way beyond and make you feel great about your purchase. If you are looking for top notch service with a team of people that truly take care of your vehicles needs. This is the place. Thank You. More
by CLASTRES0
June 26, 2021
The best experience ever Janyll was the best…100% recommended…we are super happy with this car… recommended…we are super happy with this car… More
by emilysbl28
Employees Worked With
June 25, 2021
this dealer ship has to work on after sale customer service. the sales department offered very little help or concerns to correcting issues with my recent purchase. It was not until REGINA VERA of serv service. the sales department offered very little help or concerns to correcting issues with my recent purchase. It was not until REGINA VERA of service that issues were resolved. I live in the Keys 110 miles from Cutler bay and the sales department refused to offer a loaner while issues for my vehicle were being corrected and would not consider picking up my car. Only when I spoke to REGINA VERA a service advisor did I get concern and competent help for my cars issues. She arrange for my car to be picked up and for a loaner for my use while issues were being attended to.. More
by billgrayden
Employees Worked With
Ewer (Ever) Aguiar, Regina Vera
June 25, 2021
The dealer service is very good, very professional. The issue is the quality of the Benz car is not impressive (GL 450). Only 50 thousand miles, the oil pan started to leak. My Toyota van is 100000 miles n issue is the quality of the Benz car is not impressive (GL 450). Only 50 thousand miles, the oil pan started to leak. My Toyota van is 100000 miles now the oil pan is no leak. More
by bestflproduce
Employees Worked With
