Back

Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,294 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
Contact Dealership

10701 SW 211 St

Cutler Bay, FL

33189

Directions

By Type

Showing 2,294 reviews

August 23, 2021

Outstanding Gentleman and a Professional! Very informative and Caring as for my needs and standards when it comes to purchasing a vehicle. Im satisfied for my new mercedes thanks to you sir! More

by riversjona86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new Mercedes! We will share your comments with our team, and we look forward to working with you again. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 23, 2021

Regina is great. I brought my car in for unscheduled service as the check engine light was on. Regina was able to get my car on the schedule and perform other needed maintenance. She kept me informed du More

by Carolynsantana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Aug 23, 2021 -

Mercedes-Benz of Cutler Bay responded

Carolyn, It's great to hear that Regina and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 19, 2021

My salesperson Janyll provided truly exceptional customer service and she was a pleasure to work with. She was very helpful, patient and knowledgeable. She took her time in answering all of my questions and More

by Jasmine Jas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay, Jasmine, your feedback and rating mean a lot to us. We're glad Janyll and the team were able to help, and we hope to see you again! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 18, 2021

MB of Cutler Bay is the best dealership I have ever dealt with. Everyone from my sales person Janyll Henriquez, to the sales manager, finance manager and the general manager, all went out of their way to ma More

by LillianT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review, Lillian! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 16, 2021

I took my car in for service and had a Friendly, courteous and fast service. A rental car was provided while my car was being serviced. More

by lmo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Henriquez
Aug 16, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. Jose and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 10, 2021

It is always a pleasure Visit the dealer. People are so kindly and profesional. Jose Alfonzo is an extraordinary seller More

by Isleydi Hernández
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Mercedes-Benz of Cutler Bay responded

Isleydi, Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Jose, and it was a pleasure having you at the dealership. We appreciate your review! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

Aug 17, 2021 -

Isleydi Hernández responded

My experience was amazing. Thanks for your help

August 09, 2021

Very clean and up to car. Feels like home when I walk thru the door More

by Pereiramike13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for choosing Mercedes-Benz of Cutler Bay! Please don't hesitate to let us know if we can be of any more assistance! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 08, 2021

Ahmed Alex provided an excellent and professional service by getting my new car. Financial officer was also very professional and friendly. In addition to the quality of MB cars one additional reason to do b More

by radiophysical
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gonzalez
Aug 09, 2021 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 07, 2021

The best customer service Mario and Oscar were very The best customer service Mario and Oscar were very helpful. More

by lilianareyes38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us! We're happy to hear it went well with Mario and Oscar! We truly appreciate your feedback! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 07, 2021

Always my experience with you and your staff had been great. Jose Castillo is very professional. More

by Eva Miranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
Aug 08, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, Eva, for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad Jose was able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

...
39
...