Mercedes-Benz of Cutler Bay

First service at MB of cutler bay. Very friendly and professional service the minute you walk in. Highly recommend this dealer for future service needs. professional service the minute you walk in. Highly recommend this dealer for future service needs. More

The customer service representative, Adrián Lee, was very nice and explained everything they were doing and kept in touch with us the whole time they had our vehicle, I would definitely take my vehic very nice and explained everything they were doing and kept in touch with us the whole time they had our vehicle, I would definitely take my vehicle back to Mercedes-Benz of Cutler Bay when service is needed. More

This was my first time at this Mercedes dealership and Regina was great! Very helpful and informative. I look forward to dealing with her again! Regina was great! Very helpful and informative. I look forward to dealing with her again! More

Superb customer service. We have been in business with Cutler Bay Mercedes Benz for over 10 years. The management as well as the staff has treated us as their family. They really and truly embrace every o Cutler Bay Mercedes Benz for over 10 years. The management as well as the staff has treated us as their family. They really and truly embrace every opportunity to create a great shopping experience for us. We strongly recommend this dealership to anyone looking for a smooth, professional and friendly buying experience! This time around we received outstanding service by Sales Agent Janyll Henriquez and Sales Manager Oliver Ortiz. They both went beyond the call of duty meeting our needs and wants. Janyll is extremely knowledgeable and caring. She made our buying experience a very satisfying and unique one. We really appreciated their genuine personal involvement on our purchase. More

Janyll was amazing, her willingness to help was outstanding. She earned my business today and in the future. Thank you Janyll, for what you do. outstanding. She earned my business today and in the future. Thank you Janyll, for what you do. More

Alex Gonzalez was extremely helpful and very professional, he makes The process simple and easy. Excelente service! I will recommend him to anybody, I am very happy with my purchase, Thank you, professional, he makes The process simple and easy. Excelente service! I will recommend him to anybody, I am very happy with my purchase, Thank you, Alex! More

Service was exceptional. I called to schedule first service and Jesus was excellent he offered to schedule me the same day. Regina Vera service advisor was excellent as well. service and Jesus was excellent he offered to schedule me the same day. Regina Vera service advisor was excellent as well. More

Robert Damas is Excellent Work was done fast and efficiently. Vehicle looked great when I got it back. Robert always takes great care of me. efficiently. Vehicle looked great when I got it back. Robert always takes great care of me. More

David was incredibly knowledgeable in cargo vans. Was very helpful and genuinely nice! Pleasure working with him!! very helpful and genuinely nice! Pleasure working with him!! More

In my first visit, Eric showed me the option which I want to have from the available inventory. Unfortunately I had to drop the idea for a month and till the time I came again my option expected variant an to have from the available inventory. Unfortunately I had to drop the idea for a month and till the time I came again my option expected variant and model was sold out. But even later Eric did every best attempt to get me the option I want and believe me, every single time he was giving me updates about availability and no false promises. There were various model available but Eric understood my expectations very well about which features I am looking for and he always hunting to get the best one for me. Finally he got me the option from another place and made that available at cutler bay showroom (Miami) and that really made me happy. It was a delightful experience with Eric and I appreciate Oliver Ortiz's effort who equally helped to get the variant on board that I want. Overall It was wonderful wonderful experience with Eric Kalias and Oliver Ortiz (Mercedez Benz of Cutler Bay, Miami) Eric Kalias, You are the best! And thank you very much for finding a best match, wonderful car for me! Eric, Mercedes-Benz, always a dream car for me and my first car of my life which delivered to me with great help, service from you. This car and you will always be remembered with love brother. Thank you. Regards, Jayant Bhangale More