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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,259 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,259 reviews
July 27, 2021
Regina was wonderful! She was professional, kind, and efficient. She takes great care of her customers and explains everything with great detail and patience. I would highly recommend her to anyone comin efficient. She takes great care of her customers and explains everything with great detail and patience. I would highly recommend her to anyone coming to Mercedes Benz Cutler Bay. More
by Jisely Lopez
Employees Worked With
Regina Vera
July 27, 2021
The service is outstanding. There were no Mercedes The service is outstanding. There were no Mercedes Benz courtesy rentals. Prices for service are too high. Overall I am very satisfied with servi The service is outstanding. There were no Mercedes Benz courtesy rentals. Prices for service are too high. Overall I am very satisfied with service and prefer to bring my SUV to this dealership. More
by ML350
Employees Worked With
Jose Castillo
July 26, 2021
This is the third Mercedes I lease from Danny Kwock. He's always wonderful and very professional! It's always a great experience. Jose Gonzalez in Finance was very helpful and professional as well. J He's always wonderful and very professional! It's always a great experience. Jose Gonzalez in Finance was very helpful and professional as well. Jose Castillo has been my service rep for many years now and should be commended as well for doing an amazing job! More
by Lissete Fernandez
July 26, 2021
Outstanding representative! Can’t get any better than this. Definitely I will comeback at any time! Fast service and great waiting area. Great coffee also this. Definitely I will comeback at any time! Fast service and great waiting area. Great coffee also More
by Felixromeromartinez
Employees Worked With
Regina Vera
July 24, 2021
Great experience. Joe Maya was very friendly and helpful. Definitely recommend this Dealership to our friends and family as they are very professional and reliable. Definitely recommend this Dealership to our friends and family as they are very professional and reliable. More
by flaviaicc
Employees Worked With
July 23, 2021
Excellent customer services, I was so satisfied with the deal and the professionalism of the workers. I enjoy my time making business with Mercedesbenz of Cutler Bay. deal and the professionalism of the workers. I enjoy my time making business with Mercedesbenz of Cutler Bay. More
by nanidaren
Employees Worked With
Other Employees :
Luis Carralero (salesperson), Daniel Baster
July 22, 2021
Regina is amazing. Really good customer service. She took care of me all the time. Since the wifi connection, service, etc. she will be my advisor forever. She even drive the car to me. She is an exact of ho care of me all the time. Since the wifi connection, service, etc. she will be my advisor forever. She even drive the car to me. She is an exact of how a customer service should be. Thank you Regina. You are really good More
by Francisco
Employees Worked With
Regina Vera
July 19, 2021
I had a great experience purchasing a Metris cargo van. David and Gus were super helpful and I was surprised to learn that Mercedes Benz cargo vans are not much more expensive than other brands and they ar David and Gus were super helpful and I was surprised to learn that Mercedes Benz cargo vans are not much more expensive than other brands and they are VERY nice + only require service every 15K miles! More
by Grodriguez5
July 19, 2021
First service at MB of cutler bay. Very friendly and professional service the minute you walk in. Highly recommend this dealer for future service needs. professional service the minute you walk in. Highly recommend this dealer for future service needs. More
by wendy lopez
Employees Worked With
Regina Vera
