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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,259 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,259 reviews
August 04, 2021
Promptly attended to upon arrival. Walked through the process with patience and understanding. Maintained informed throughout, then closed out the service appointment with continued professionalism. process with patience and understanding. Maintained informed throughout, then closed out the service appointment with continued professionalism. More
by csarduy23
Employees Worked With
Herbert Kanzki
August 04, 2021
Great experience and Roman Hernandez was, as always, courteous and great to work with. The work was done quickly and the vehicle was ready when promised. courteous and great to work with. The work was done quickly and the vehicle was ready when promised. More
by GSCP
Employees Worked With
Roman Hernandez
August 04, 2021
As usual, the same great service and experience any Mercedes’ Benz owner should expect. Thank you in again Roman Hernandez. Mercedes’ Benz owner should expect. Thank you in again Roman Hernandez. More
by fmrijo
July 30, 2021
Love my peoples at the Benz !! Always professional, courteous & ready to please U in every way possible. They explain & go over your repair needs & solutions. Always provided with a loaner, free car wa courteous & ready to please U in every way possible. They explain & go over your repair needs & solutions. Always provided with a loaner, free car wash & happy smiling faces. Ruben & Roman U make it happen !!! Thanks More
by rafael
July 30, 2021
We always have a great experience at this Mercedes Benz of Cutler Bay. The customer service experience is always phenomenal regardless of the department we visit. of Cutler Bay. The customer service experience is always phenomenal regardless of the department we visit. More
by geri
Employees Worked With
Adrian Lee Sang
July 29, 2021
Love MY dealership! Thank you Robert, Regina and service team for always stepping up and taking care of all my vehicle needs. Highly recommend this dealership. Much Appreciated! team for always stepping up and taking care of all my vehicle needs. Highly recommend this dealership. Much Appreciated! More
by Very Happy
Employees Worked With
July 29, 2021
Courteous and very customer friendly service. Go above and beyond to satisfy their customers. The staff was very patient, cooperative and helpful to make sure the lease contract was finalized to my satisf and beyond to satisfy their customers. The staff was very patient, cooperative and helpful to make sure the lease contract was finalized to my satisfaction. More
by Miagal
Employees Worked With
July 28, 2021
Exelent experience, great service , nice facilities . I’ll truly recommended this dealership. This is my second time in this location do not hesitate, that’s the place for your car purchase I’ll truly recommended this dealership. This is my second time in this location do not hesitate, that’s the place for your car purchase More
by Yoelmontes
July 28, 2021
I have been with mercedes benz for over 10 years and Regina has been one of the best services advisor I ever had here at cutler Bay or coral gables . Good job Regina, your help is truly appreciated Regina has been one of the best services advisor I ever had here at cutler Bay or coral gables . Good job Regina, your help is truly appreciated More
by marrero404
Employees Worked With
Regina Vera
