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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,294 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,294 reviews

October 04, 2021

Professional and willing to work with clients to put together a fair business agreement. Outstanding 5 Star! More

by jjgaffney1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

September 30, 2021

Service was very professional and as promised. Wilbur is always a pleasure to deal with More

by love305
Customer Service
Recommend Dealer
Yes
Employees Worked With
Wilber Oeding Palafox
Sep 30, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear Wilbur and our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

September 24, 2021

Luis Gutiérrez and his entire team ( Janyl Henriquez, Daniel Baster ,Walter Camacho and Lorenzo Veloz ) at Cutler Bay made me feel like a valued client. The overall experience was exceptional. More

by Jacqueline L Sánchez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorenzo Veloz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster , Daniel Baster
Sep 24, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, Jacqueline, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

September 22, 2021

Regina was very professional and also exhibited warmth, concern and excellent communication skills. I brought my car in for an emergency battery replacement at the end of the day and needed it back quickl More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Sep 22, 2021 -

Mercedes-Benz of Cutler Bay responded

Diane, Thank you so much for your excellent review! We are so glad that Regina had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Cutler Bay. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

September 19, 2021

Oscar and Albert made the car buying process so smooth. This is a family owned dealer that really cares about their customers. I love that everyone there works as a team, they listen to your needs and get More

by Cristie G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with Oscar and Albert. We're glad to hear they delivered such a great experience! Congratulations on your new vehicle and we look forward to seeing you again! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

September 18, 2021

I wanted to take a minute to rate my experience at Mercedes Benz of Curler Bay. I am thankful for the patience and professionalism of the sales team, Luis Carralero, Oscar Yanes, Rene Sanchez…they all More

by mike9003y
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Carralero
Sep 19, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear that Luis and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

September 17, 2021

My experience with Mercedes Benz of Cutlerbay was EXCEPTIONAL! My salesman Eric Kalias was not only patient but very knowledgeable with every vehicle on the lot which help me make the right decision, More

by cpaulnoel730
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

September 14, 2021

Great dealership to work with, made getting our new car easy and painless. The sales team was fantastic and super friendly, will definitely be getting our next car from here as well. More

by f1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster
Sep 14, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

September 12, 2021

Service got better. Regina was kind fast and professional. Friendly Knowledgable and will to help to make it right. Followed up as desired and did it correctly. More

by hdubitzky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Sep 13, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

September 11, 2021

Regina was excellent. Complete communication from the start, no surprises. Kept us informed and helped us set up following appointments. It was Excellent service all around More

by Martin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Sep 12, 2021 -

Mercedes-Benz of Cutler Bay responded

We are very happy to hear that Regina provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

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