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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,294 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,294 reviews

October 19, 2021

They are friendly, respectful, knowledgeable, courteous, and trustworthy. This place is top notch, super clean! and they are NOT pushy at all. I can describe my experience with them as the easiest and most More

by caryravelo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster
Oct 19, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 16, 2021

Honesty, transparency, courtesy, efficiency and an authentic willingness to be helpful are rare attributes not frequently found when engaged on commercial transactions. Those features paired with exce More

by yrguez24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that Michael and Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 15, 2021

Everything about Cutler Bay Mercedes is wonderful.Good Everything about Cutler Bay Mercedes is wonderful. Good old fashion type of customer service Courtesy,timing,neatness ...I love this place and th More

by Chavfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Mercedes-Benz of Cutler Bay responded

Wow, thank you so much for taking the time to leave us this fantastic five-star review. We're looking forward to sharing your fabulous feedback with our team. We're glad to hear we delivered such a great experience. We look forward to having you as one of our valued customers for years to come. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 15, 2021

Since we got to the dealer they make us feel welcome. Everyone was very knowledgeable and helpful. More

by Lnodarse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raydel Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gonzalez
Oct 17, 2021 -

Mercedes-Benz of Cutler Bay responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 15, 2021

Best seller ever, ask for him Michael Valdés.Highly Best seller ever, ask for him Michael Valdés. Highly recommended. Super nice person. Thank you. More

by impactmauro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your wonderful review! We are thrilled that Michael had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 14, 2021

The best service ever, we are part of this family for more of 4 years and we always came back, Oliver and Emiliano and the whole team always try they best to get you the best deals and work with you in More

by Ariel Martinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emiliano Telecemian
Oct 14, 2021 -

Mercedes-Benz of Cutler Bay responded

Ariel, Thank you for sharing your experience with us! We're happy to hear it went well Oliver and Emiliano and hope you enjoy your new vehicle. We truly appreciate your feedback! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 14, 2021

Eric was great in helping me purchase my new Mercedes S class. Very friendly, always available, and did his best to make the deal as smooth as possible. More

by MM
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Mercedes-Benz of Cutler Bay responded

Congratulations on the purchase of your new Mercedes S class! We're happy to hear that Eric was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 13, 2021

The staff here is exceptional. From when they answer the phone to when they greet you at the door the staff is so friendly and polite. You are defiantly getting 5 star service from beginning to the end. JP More

by Gonzalez-k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Pierre (JP) Basagoitia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 08, 2021

Ira was great. His response was prompt and he took care of my request. I was able to complete my order and his professionalism was exceptional. More

by renaldoroache
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 07, 2021

Excellent, Salesman,Finance Mgr ,Sales Mgr. Very Professional, Met all my requests Best of the Best 🏩 More

by IreneDLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Congratulations on your new vehicle! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

Oct 07, 2021 -

IreneDLC responded

Want to share my Honest experience I had yesterday with this gentleman Eric Kalias. Throughout, my past years living here in South Fl. I have never met such a Humble Salesman human being in the Dealership industry. He was very concern about what I was interested in purchasing and getting the best numbers to meet my budget plan. Eric, was not there just to sale me just the Mercedes Benz or make the $$$. Eric was very Professional, Very attentive, This deal was very Smooth to work it out and worked with him with no pressure on me. We test drove like 4 different Benz and was very happy to get to know him well and get him as my Salesman. I felt that being a woman walking in alone without the man figure into well known Prestige Dealership. I was expecting to be Stereo type and have the Rush rush attitude. Which, occurs allot in Miami-Dade dealing and wheeling. That was not the case they treated me with Respect and Accepted my Knowledge as a Woman in the finance dealing. Overall if I was to rate Eric it would be above and beyond the #10 scale. Thank you all that were involved in making this a wonderful and productive experience and great Sale you Granted me. IreneDLC

Oct 07, 2021 -

IreneDLC responded

welcome my pleasure.

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