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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

Overview
Employees
Reviews
Vehicles
5.0
2,294 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,294 reviews

November 18, 2021

I will never buy a Mercedes from any other dealer. Great service and Alex is a pleasure to deal with, very honest, attentive and reliable. More

by Dmartinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gonzalez
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Nov 18, 2021 -

Mercedes-Benz of Cutler Bay responded

Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 17, 2021

Awesome service, very professionals, gentle; they know everything about the car, very good trained, and good service More

by istriker22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster
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Nov 17, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 16, 2021

Regina and Kevin been my service advisors and totally would recommend and give 5 stars to them , they very efficient and professional, communications always great they really helpful and diligent with More

by Angela Oneill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regina Vera
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Nov 16, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us, Angela. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

November 16, 2021

I had the best experience on this dealership buying my 2021 GLC 300. I absolutely love it and I am grateful I had the best salesperson in the world. Janyll offered an excellent customer service to me and More

by Nicolepaduar
Recommend Dealer
Yes
Employees Worked With
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2021 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 14, 2021

She is the best!!! No complaints, it is always a pleasant time at Mercedes Cutler Bay. Always goes above and beyond for her clients. More

by Priscilla Huerta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regina Vera
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Nov 14, 2021 -

Mercedes-Benz of Cutler Bay responded

We appreciate your business and our team looks forward to serving you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

November 12, 2021

Regina was fantastic courteous excellent professional very please with the outcome no surprises Would definitely go back More

by anajrod123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
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Nov 12, 2021 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience with Regina here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

November 11, 2021

Emiliano es el mejor vendedor que he conocido de todos. Buen trato, muy atento a sus clientes. Lo puedes llamar a la hora que sea que siempre te va a resolver el problema que tengas con tu carro. Sin dudas More

by Mr. Martinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emiliano Telecemian
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Nov 11, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Emiliano and our team, and we look forward to working with you again. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 11, 2021

Amazing service from my sales advisors Jenny and the branch manager Luis Gutiérrez. Very good experience. More

by Ignacio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 10, 2021

Excellent service. Very professional and Janyl give me amazing experience with plenty information and courtesy. More

by Ignacio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2021 -

Mercedes-Benz of Cutler Bay responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that Janyll and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 08, 2021

Excellent follow-up and very, very family friendly treatment. Will highly recommend based on the fact that I dealt with many other Mercedes dealers and Cutler Bay won me over. More

by Sandstorm512
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that Janyll, Rene and Oscar had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

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