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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,259 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,259 reviews

October 14, 2021

The best service ever, we are part of this family for more of 4 years and we always came back, Oliver and Emiliano and the whole team always try they best to get you the best deals and work with you in More

by Ariel Martinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emiliano Telecemian
Oct 14, 2021 -

Mercedes-Benz of Cutler Bay responded

Ariel, Thank you for sharing your experience with us! We're happy to hear it went well Oliver and Emiliano and hope you enjoy your new vehicle. We truly appreciate your feedback! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 14, 2021

Eric was great in helping me purchase my new Mercedes S class. Very friendly, always available, and did his best to make the deal as smooth as possible. More

by MM
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Mercedes-Benz of Cutler Bay responded

Congratulations on the purchase of your new Mercedes S class! We're happy to hear that Eric was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 13, 2021

The staff here is exceptional. From when they answer the phone to when they greet you at the door the staff is so friendly and polite. You are defiantly getting 5 star service from beginning to the end. JP More

by Gonzalez-k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Pierre (JP) Basagoitia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 08, 2021

Ira was great. His response was prompt and he took care of my request. I was able to complete my order and his professionalism was exceptional. More

by renaldoroache
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 07, 2021

Excellent, Salesman,Finance Mgr ,Sales Mgr. Very Professional, Met all my requests Best of the Best 🏩 More

by IreneDLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Congratulations on your new vehicle! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

Oct 07, 2021 -

IreneDLC responded

Want to share my Honest experience I had yesterday with this gentleman Eric Kalias. Throughout, my past years living here in South Fl. I have never met such a Humble Salesman human being in the Dealership industry. He was very concern about what I was interested in purchasing and getting the best numbers to meet my budget plan. Eric, was not there just to sale me just the Mercedes Benz or make the $$$. Eric was very Professional, Very attentive, This deal was very Smooth to work it out and worked with him with no pressure on me. We test drove like 4 different Benz and was very happy to get to know him well and get him as my Salesman. I felt that being a woman walking in alone without the man figure into well known Prestige Dealership. I was expecting to be Stereo type and have the Rush rush attitude. Which, occurs allot in Miami-Dade dealing and wheeling. That was not the case they treated me with Respect and Accepted my Knowledge as a Woman in the finance dealing. Overall if I was to rate Eric it would be above and beyond the #10 scale. Thank you all that were involved in making this a wonderful and productive experience and great Sale you Granted me. IreneDLC

Oct 07, 2021 -

IreneDLC responded

welcome my pleasure.

October 04, 2021

Professional and willing to work with clients to put together a fair business agreement. Outstanding 5 Star! More

by jjgaffney1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

September 30, 2021

Service was very professional and as promised. Wilbur is always a pleasure to deal with More

by love305
Customer Service
Recommend Dealer
Yes
Employees Worked With
Wilber Oeding Palafox
Sep 30, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear Wilbur and our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

September 24, 2021

Luis Gutiérrez and his entire team ( Janyl Henriquez, Daniel Baster ,Walter Camacho and Lorenzo Veloz ) at Cutler Bay made me feel like a valued client. The overall experience was exceptional. More

by Jacqueline L Sánchez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorenzo Veloz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster , Daniel Baster
Sep 24, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, Jacqueline, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

September 22, 2021

Regina was very professional and also exhibited warmth, concern and excellent communication skills. I brought my car in for an emergency battery replacement at the end of the day and needed it back quickl More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Sep 22, 2021 -

Mercedes-Benz of Cutler Bay responded

Diane, Thank you so much for your excellent review! We are so glad that Regina had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Cutler Bay. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

September 19, 2021

Oscar and Albert made the car buying process so smooth. This is a family owned dealer that really cares about their customers. I love that everyone there works as a team, they listen to your needs and get More

by Cristie G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with Oscar and Albert. We're glad to hear they delivered such a great experience! Congratulations on your new vehicle and we look forward to seeing you again! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

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