Back

Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,294 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
Contact Dealership

10701 SW 211 St

Cutler Bay, FL

33189

Directions

By Type

Showing 2,294 reviews

December 21, 2021

I am now on my 6th Mercedes vehicle; all of them from this dealership. They’re all amazing. However this year’s experience was by far the best. Eric Kalias and his director Daniel Baster were professiona More

by Sonisu23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster
Dec 21, 2021 -

Mercedes-Benz of Cutler Bay responded

Sonia, Thank you for your loyalty and also for a such of kind message. I'm glad to hear that we were able to provided you with a superior customer service and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Daniel Baster Sales Director

Dec 21, 2021 -

Sonisu23 responded

Daniel, your integrity is admirable and I am so appreciative of your leadership! I thank you from the bottom of my heart and trust you will always succeed at every endeavor in your life. Merry Christmas and best wishes for a healthy and prosperous new year!

December 18, 2021

First Class Service! - There is a reason why we continue to business with this dealership, and that’s the first class service we receive. Ira Jones continúes to exceed our expectations and always make sure More

by doel.acosta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

December 17, 2021

excellent service, knowledge and good treatment. Everything on time, clean, beautiful facilities, coffee and water. More

by Gladysorjuela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2021 -

Mercedes-Benz of Cutler Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

December 15, 2021

We had such a great experience at Bill Ussery Mercedes Dealership. Janyll was great! She was patient, not pushy, and showed a sense of urgency throughout the purchase process. She should a great deal of p More

by mannyurresti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen Arrazola
Dec 16, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

December 15, 2021

From the beginning Albert was attentive and professional. I walked into the dealership thinking I wanted an SUV, and I left with a Mercedes convertible. A year later I still love my ride. Thank you Albert fo More

by Damaris Cheang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

December 09, 2021

This was the best buying experience. The dealership’s entire staff was extremely professional, knowledgeable, and approachable. The purchase process was painless and easy. They encouraged test drives of More

by Darren Cruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear that Janyll and Rene were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

Dec 31, 2021 -

Darren Cruz responded

Thank you Daniel for your reply. My initial experience was outstanding, so I went back a week later and leased another vehicle. Superstar team at Cutler Bay, especially with Janyll Henriquez and Rene Sanchez. Keep up the great customer service.

December 09, 2021

Kevin Laplanche is the best of the best! MB of Cutler Bay has a true ambassador of goodwill representing them….makes them quite fortunate. More

by reeljewel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Mercedes-Benz of Cutler Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay; we look forward to having you as one of our valued customers for many more years to come! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

December 08, 2021

Regina is fantastic, courteous, friendly knowledgeable and always keeping you up to date on your vehicles process. She is absolutely 10 stars 🌟. She displays Great customer care and follow up! More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Dec 08, 2021 -

Mercedes-Benz of Cutler Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

December 08, 2021

It was a great experience . They really cared about my needs and catered to what I was looking for . I left with my new car extremely happy More

by Dian1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

December 06, 2021

Worst dealerships I've ever dealt with and I buya minimum of 4 cars a year. Still waiting on our GLA35 registration from Sept 18, 2021. Nothing but excuses. Not too mention the fact we were told it was brand More

by Mostwanted
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maribel Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster
...
32
...