Mercedes-Benz of Cutler Bay
Cutler Bay, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I am now on my 6th Mercedes vehicle; all of them from this dealership. They’re all amazing. However this year’s experience was by far the best. Eric Kalias and his director Daniel Baster were professiona this dealership. They’re all amazing. However this year’s experience was by far the best. Eric Kalias and his director Daniel Baster were professional, efficient, diligent and exemplified superior quality and customer service experience above everyone else we’ve dealt with. It was an honor and pleasure to deal with them. More
First Class Service! - There is a reason why we continue to business with this dealership, and that’s the first class service we receive. Ira Jones continúes to exceed our expectations and always make sure to business with this dealership, and that’s the first class service we receive. Ira Jones continúes to exceed our expectations and always make sure we are informed in the entire process. Oliver also made sure to stop by and make sure that we were happy the whole time. Car buying can be frustrating but they do their best to eliminate that entire process. I am extremely happy with the service and will continue to come back here for years to come. Thank you for letting be apart of the MB Cutler Bay family!!! More
excellent service, knowledge and good treatment. Everything on time, clean, beautiful facilities, coffee and water. treatment. Everything on time, clean, beautiful facilities, coffee and water. More
We had such a great experience at Bill Ussery Mercedes Dealership. Janyll was great! She was patient, not pushy, and showed a sense of urgency throughout the purchase process. She should a great deal of p Dealership. Janyll was great! She was patient, not pushy, and showed a sense of urgency throughout the purchase process. She should a great deal of professionalism especial when I brought the family. The entire location was very attentive and interactive with each guest. Strongly recommend using this dealership in the future. More
From the beginning Albert was attentive and professional. I walked into the dealership thinking I wanted an SUV, and I left with a Mercedes convertible. A year later I still love my ride. Thank you Albert fo I walked into the dealership thinking I wanted an SUV, and I left with a Mercedes convertible. A year later I still love my ride. Thank you Albert for helping me decide what car to get and for your continued follow up and help. I will continue to refer you! More
This was the best buying experience. The dealership’s entire staff was extremely professional, knowledgeable, and approachable. The purchase process was painless and easy. They encouraged test drives of entire staff was extremely professional, knowledgeable, and approachable. The purchase process was painless and easy. They encouraged test drives of different model vehicles. In the end, the dealership extended best deal possible. Sales Consultant Janyll Henriquez was exceptional and offered a stress-free experience. She was friendly, helpful, and well-informed throughout the entire process. She used a superb consultative approach to make sure my needs were met in my vehicle search. Finance Consultant Rene Sanchez was thorough in the financial process and made sure I understood every step of the paperwork. Highly recommend this dealership and my sales and finance consultants. More
Kevin Laplanche is the best of the best! MB of Cutler Bay has a true ambassador of goodwill representing them….makes them quite fortunate. Bay has a true ambassador of goodwill representing them….makes them quite fortunate. More
Regina is fantastic, courteous, friendly knowledgeable and always keeping you up to date on your vehicles process. She is absolutely 10 stars 🌟. She displays Great customer care and follow up! and always keeping you up to date on your vehicles process. She is absolutely 10 stars 🌟. She displays Great customer care and follow up! More
It was a great experience . They really cared about my needs and catered to what I was looking for . I left with my new car extremely happy needs and catered to what I was looking for . I left with my new car extremely happy More
Worst dealerships I've ever dealt with and I buya minimum of 4 cars a year. Still waiting on our GLA35 registration from Sept 18, 2021. Nothing but excuses. Not too mention the fact we were told it was brand of 4 cars a year. Still waiting on our GLA35 registration from Sept 18, 2021. Nothing but excuses. Not too mention the fact we were told it was brand new only to drive 12 hours one way to find out it was used and later to find out{well on the way home) the transmission failed and right window kept falling about 2" letting rain come in etc. Thanks for NOTHING. We got rid of it and put the wife in a NEW car and had the registration within a few days:) Everyone, stay as far away from this dealership as you can. Daniel Baster and Maribel Ramos are a joke. More