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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,294 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,294 reviews

January 21, 2022

First time customer and I must say a very pleased customer. Regina was the service rep assigned to me and I couldn’t be happier. What an amazing human being. Kind, professional, friendly, and most im More

by Yarixsanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regina Vera
Jan 23, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Regina to be a positive one at Mercedes-Benz of Cutler Bay. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

January 20, 2022

The team at Mercedes Benz of Cutler Bay is absolutely awesome. They were kind, attentive, and patient. Our sales rep Janyll made us feel like family and the manager Oscar made sure that we treated with r More

by Wanetta Whittaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denie Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juanita Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Guasp Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Lee Sang
Jan 20, 2022 -

Wanetta Whittaker responded

Awesome People and great Service!

Jan 20, 2022 -

Mercedes-Benz of Cutler Bay responded

Wanetta, Thank you very much for a such of kind message. We are happy to hear that we were able to provided you with a superior customer service and that you had such a positive experience. Best, Daniel Baster Sales Director.

January 20, 2022

An absolutely amazing TEAM to purchase a luxury vehicle from! They were kind, no pressure in making the purchase, and professional. The team made the whole enjoyable. Highly recommend and excellent service More

by Wanetta Whittaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Mercedes-Benz of Cutler Bay responded

Congratulations on your new purchase! Thank you for taking the time to leave us this fantastic five-star review. It has been a pleasure serving you, Wanetta. Quality customer service is always our number one priority, and we're happy to hear that both Oscar and Janyll met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay; we look forward to having you as one of our valued customers for many more years to come! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

Jan 20, 2022 -

Wanetta Whittaker responded

Awesome People great service

January 14, 2022

Excelente atención 👏buena empleada, mucha paciencia para explicar todos los detalles y funciones del auto y logrando siempre que el cliente se sienta cómodo y entienda correctamente todas las programación d More

by Concepcjon Borges
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

January 13, 2022

The salespeople and dealership were outstanding! The Best experience I have had at a dealership! Five star experience!!! More

by E63forever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

January 10, 2022

To say outstanding is an understatement! What an incredible experience while purchasing my first Mercedes Benz! It was such a honor meeting Eric Kalias, such caring and professional customer servic More

by Elainebarzagarn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster
Jan 11, 2022 -

Mercedes-Benz of Cutler Bay responded

Elaine, It's fantastic to hear that Eric and Luis provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

January 10, 2022

Very cozy place, excellent service, very attentive and professional, Janyll attended me and we were very satisfied with her More

by Julio Cesar Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team, Julio. We're glad to hear Janyll delivered such a great experience! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

December 27, 2021

Regina is hands down the best rep. She’s such a friendly & courteous person. She’ll let you know everything you need to know clearly & doesn’t pressure you to make any decisions. She always greets me with a More

by Jaden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Dec 29, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your review and kind words for Regina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

December 24, 2021

Extremely Professional but at the same time very caring of the clients needs. From the Sales Manager, Oliver Ortiz to our awesome sales person Eric Kalias made our buying a car the best experience in buyin More

by Terrie Delgado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Dealer Director, can’t remember he’s name
Dec 24, 2021 -

Terrie Delgado responded

Keep up the outstanding job from the Dealer Director, from our Sales Manager Oliver Ortiz to the Best Salesperson Eric Kalias!

December 22, 2021

It was a true pleasure working with Eric Kalias and his manager Oliver Ortiz. They were both very nice and profesional. Eric was attentive to our needs and was able to provide different options based on ou More

by Yuvia Ayala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Dec 22, 2021 -

Mercedes-Benz of Cutler Bay responded

Yuvia, Thank you so much for your wonderful review! We are thrilled that Oliver, Eric, and Brandon had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing the Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

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