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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,259 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,259 reviews

November 12, 2021

Regina was fantastic courteous excellent professional very please with the outcome no surprises Would definitely go back More

by anajrod123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Nov 12, 2021 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience with Regina here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

November 11, 2021

Emiliano es el mejor vendedor que he conocido de todos. Buen trato, muy atento a sus clientes. Lo puedes llamar a la hora que sea que siempre te va a resolver el problema que tengas con tu carro. Sin dudas More

by Mr. Martinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emiliano Telecemian
Nov 11, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Emiliano and our team, and we look forward to working with you again. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 11, 2021

Amazing service from my sales advisors Jenny and the branch manager Luis Gutiérrez. Very good experience. More

by Ignacio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 10, 2021

Excellent service. Very professional and Janyl give me amazing experience with plenty information and courtesy. More

by Ignacio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Mercedes-Benz of Cutler Bay responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that Janyll and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 08, 2021

Excellent follow-up and very, very family friendly treatment. Will highly recommend based on the fact that I dealt with many other Mercedes dealers and Cutler Bay won me over. More

by Sandstorm512
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that Janyll, Rene and Oscar had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 07, 2021

I walked into Cutler Bay Mercedes Benz 12 years ago and purchased a GL450. 12 year later and 250000 driven, they were fair in the tradein value and i walked in and purchased another Mercedes Benz and i ha More

by Jperalta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your wonderful review! We are thrilled that Eric had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for once again choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 06, 2021

Everything was great, Janyll was amazing. Overall experience was outstanding. Would definitely recommend this dealer and it’s staff. More

by jessicagonzalez3840
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Mercedes-Benz of Cutler Bay responded

Congratulations on your new vehicle! We are so glad that Janyll had the opportunity to work with you, and that we could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 04, 2021

To say that this was an amazing experience is a complete understatement. My husband and I both purchased a vehicle and everyone was a breath of fresh air. The customer service was top notch and I can’t wait More

by Shayskyler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kwock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Mercedes-Benz of Cutler Bay responded

Shay, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 29, 2021

Great customer service! Mario and Oscar were wonderful to deal with. I highly recommend them. More

by michal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Mercedes-Benz of Cutler Bay responded

Michal, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mario and Oscar met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 28, 2021

A combination of professional, elegance and hospitality. Our salesperson, Janyll Heriquez, was knowledgeable and a pleasure to work. I recommend this facility highly More

by BillC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Mercedes-Benz of Cutler Bay responded

Bill, We are very happy to hear Janyll provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

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