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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,294 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,294 reviews

February 05, 2022

Great professional, very knowledgeable and followed up with me on everything. I will continue taking my car to her. More

by donnyhudson66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Feb 07, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you, Donny, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

February 04, 2022

Hello,Yesterday I came in 30 min prior to closing after Hello, Yesterday I came in 30 min prior to closing after having to get rid of my previous Mercedes. I was aware of the car shortage and felt there wa More

by Marib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reinaldo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Mercedes-Benz of Cutler Bay responded

Marib, It's great to hear that Rene, Reinaldo, Oscar, and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

February 03, 2022

Thank you so much, Janyll you are the best!!!!!! Thanks to Jose too(financial) I felt super comfortable the sales assistant who attended me was very kind, friendly, professional, attentively, the purchase More

by Liani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Mercedes-Benz of Cutler Bay responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

January 31, 2022

Oscar Yanes always makes me return home happy with a beautiful car and at a good price, he is the best car salesman I have ever met, that is why I always go to him More

by Rebecca Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you, Rebecca, for your business and this review. We're happy to hear Oscar is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

January 29, 2022

Oscar and the staff provides excellent service and are trustworthy. Highly recommend working with them. More

by rosarie.jean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Guasp Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

January 27, 2022

Eric was great to work with! He made the whole experience easy and pleasant and made me feel like a valued customer. He was very communicative throughout the whole process, knowledgeable, professional and fr More

by Nathalie Escobar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Mercedes-Benz of Cutler Bay responded

Nathalie, Thanks for sharing your thoughts about your experience with Eric here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

January 25, 2022

Such a great car buying experience. I must say that everyone involved from Eric Kalias, Jose Gonzalez to Oliver Ortiz have done an excellent job assisting us in the purchase. Highly recommend this deal More

by jesse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Mercedes-Benz of Cutler Bay responded

Jesse, Thank you for your very kind review. Eric, Jose, and Oliver strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

January 23, 2022

Amazing customer service, and beautiful place! I highly recommend Mercedes Benz of Cutler Bay! We had the best experience….. THANK YOU, Eric Kalias, Oliver Ortiz and Walter and Walter Guasp….. I LOVE MY NE More

by bij4719
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Guasp Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

January 22, 2022

Hands down the best customer service ever. The best treatment I’ve ever gotten anywhere. Super intelligent and understanding. More

by Ubaldo Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Jan 23, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Ubaldo, and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

January 21, 2022

Such a wonderful experience! Do not waste your time going to any other dealership - this is it. Eric Kalias, Daniel Baster, Oscar Yanes, Hugo Sanchez, and any one else I am forgetting who helps make up the w More

by Patty D. Blanco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster
Jan 21, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you, Patty! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

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