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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

Overview
Employees
Reviews
Vehicles
4.9
2,259 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,259 reviews

November 28, 2021

Great costumer service. The staff is always willing to help the clients with their needs. More

by Raul1326
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great customer service. We thank you, Raul, for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 23, 2021

It was a Wonderful wonderful experience, they were Kind, pleasant and respectable the best ever! More

by matieclark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2021 -

Mercedes-Benz of Cutler Bay responded

Matie, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 23, 2021

Mercedes-benz of Cutler Bay was awesome. Janyll was sure to keep me updated on my new new 😜 Once my vehicle arrived, she reserved it just for me😊 More

by CiCi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2021 -

Mercedes-Benz of Cutler Bay responded

Congratulations on your new vehicle! We are so glad that Janyll had the opportunity to work with you, and that she and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 22, 2021

El mejor servicio lo dan aquí en Mercedes-Benz of Cutler Bay todos son muy profesionales y en especial Janyll que hizo todo por encontrar el carro con todas mis preferencias… Se los recomiendo al 100% More

by Dislelly Medina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 20, 2021

I feel so greatful with the service received from Janyll. The process was smooth and easy, and I got the car I was looking for. Very happy with my Mercedes. More

by joseestrella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2021 -

joseestrella responded

I feel so greatfull with the service received from Janyll. An excellent service and attention.

November 18, 2021

I will never buy a Mercedes from any other dealer. Great service and Alex is a pleasure to deal with, very honest, attentive and reliable. More

by Dmartinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gonzalez
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Nov 18, 2021 -

Mercedes-Benz of Cutler Bay responded

Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 17, 2021

Awesome service, very professionals, gentle; they know everything about the car, very good trained, and good service More

by istriker22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster
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Nov 17, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 16, 2021

I had the best experience on this dealership buying my 2021 GLC 300. I absolutely love it and I am grateful I had the best salesperson in the world. Janyll offered an excellent customer service to me and More

by Nicolepaduar
Recommend Dealer
Yes
Employees Worked With
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 16, 2021

Regina and Kevin been my service advisors and totally would recommend and give 5 stars to them , they very efficient and professional, communications always great they really helpful and diligent with More

by Angela Oneill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regina Vera
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Nov 16, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us, Angela. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

November 14, 2021

She is the best!!! No complaints, it is always a pleasant time at Mercedes Cutler Bay. Always goes above and beyond for her clients. More

by Priscilla Huerta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regina Vera
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Nov 14, 2021 -

Mercedes-Benz of Cutler Bay responded

We appreciate your business and our team looks forward to serving you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

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