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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,259 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,259 reviews

December 09, 2021

This was the best buying experience. The dealership’s entire staff was extremely professional, knowledgeable, and approachable. The purchase process was painless and easy. They encouraged test drives of More

by Darren Cruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear that Janyll and Rene were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

Dec 31, 2021 -

Darren Cruz responded

Thank you Daniel for your reply. My initial experience was outstanding, so I went back a week later and leased another vehicle. Superstar team at Cutler Bay, especially with Janyll Henriquez and Rene Sanchez. Keep up the great customer service.

December 09, 2021

Kevin Laplanche is the best of the best! MB of Cutler Bay has a true ambassador of goodwill representing them….makes them quite fortunate. More

by reeljewel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Mercedes-Benz of Cutler Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay; we look forward to having you as one of our valued customers for many more years to come! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

December 08, 2021

Regina is fantastic, courteous, friendly knowledgeable and always keeping you up to date on your vehicles process. She is absolutely 10 stars 🌟. She displays Great customer care and follow up! More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Dec 08, 2021 -

Mercedes-Benz of Cutler Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

December 08, 2021

It was a great experience . They really cared about my needs and catered to what I was looking for . I left with my new car extremely happy More

by Dian1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

December 06, 2021

Worst dealerships I've ever dealt with and I buya minimum of 4 cars a year. Still waiting on our GLA35 registration from Sept 18, 2021. Nothing but excuses. Not too mention the fact we were told it was brand More

by Mostwanted
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maribel Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster
December 06, 2021

Very pleasant experience. They did everything possible Very pleasant experience. They did everything possible to accommodate my needs and made sure I left happy. More

by Odalka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Mercedes-Benz of Cutler Bay responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that you had such a positive experience. We look forward to assisting you with any future automotive needs! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

December 04, 2021

Everyone was very helpful, courteous and progressional. It was a very smooth experience and almost pleasurable. More

by cwarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Kanzki
Dec 05, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

December 03, 2021

Good customer service Janyll Henriquez she's very Good customer service Janyll Henriquez she's very good, She helping me a lot. She always be ready to helps. More

by Bernice Monsalve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad Janyll and our team were able to help, and we hope to see you again! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

December 02, 2021

Great service from Janyll who helped us find the car we really wanted. Went above and beyond to get us the car while not being pushy throughout the sales process. In addition, the dealership offered fair p More

by fiorella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience working with Janyll here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

December 01, 2021

I went to Mercedes-Benz of Cutler Bay for a new tire recently. Regina Vera, my service adviser, was amazing. She made sure I knew exactly what was going on with my car.Regina Vera was an excellent servi More

by Mirelys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Dec 01, 2021 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that Regina was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

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