Mercedes-Benz of Cutler Bay
Cutler Bay, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This was the best buying experience. The dealership’s entire staff was extremely professional, knowledgeable, and approachable. The purchase process was painless and easy. They encouraged test drives of entire staff was extremely professional, knowledgeable, and approachable. The purchase process was painless and easy. They encouraged test drives of different model vehicles. In the end, the dealership extended best deal possible. Sales Consultant Janyll Henriquez was exceptional and offered a stress-free experience. She was friendly, helpful, and well-informed throughout the entire process. She used a superb consultative approach to make sure my needs were met in my vehicle search. Finance Consultant Rene Sanchez was thorough in the financial process and made sure I understood every step of the paperwork. Highly recommend this dealership and my sales and finance consultants. More
Kevin Laplanche is the best of the best! MB of Cutler Bay has a true ambassador of goodwill representing them….makes them quite fortunate. Bay has a true ambassador of goodwill representing them….makes them quite fortunate. More
Regina is fantastic, courteous, friendly knowledgeable and always keeping you up to date on your vehicles process. She is absolutely 10 stars 🌟. She displays Great customer care and follow up! and always keeping you up to date on your vehicles process. She is absolutely 10 stars 🌟. She displays Great customer care and follow up! More
It was a great experience . They really cared about my needs and catered to what I was looking for . I left with my new car extremely happy needs and catered to what I was looking for . I left with my new car extremely happy More
Worst dealerships I've ever dealt with and I buya minimum of 4 cars a year. Still waiting on our GLA35 registration from Sept 18, 2021. Nothing but excuses. Not too mention the fact we were told it was brand of 4 cars a year. Still waiting on our GLA35 registration from Sept 18, 2021. Nothing but excuses. Not too mention the fact we were told it was brand new only to drive 12 hours one way to find out it was used and later to find out{well on the way home) the transmission failed and right window kept falling about 2" letting rain come in etc. Thanks for NOTHING. We got rid of it and put the wife in a NEW car and had the registration within a few days:) Everyone, stay as far away from this dealership as you can. Daniel Baster and Maribel Ramos are a joke. More
Very pleasant experience. They did everything possible Very pleasant experience. They did everything possible to accommodate my needs and made sure I left happy. Very pleasant experience. They did everything possible to accommodate my needs and made sure I left happy. More
Good customer service Janyll Henriquez she's very Good customer service Janyll Henriquez she's very good, She helping me a lot. She always be ready to helps. Good customer service Janyll Henriquez she's very good, She helping me a lot. She always be ready to helps. More
Great service from Janyll who helped us find the car we really wanted. Went above and beyond to get us the car while not being pushy throughout the sales process. In addition, the dealership offered fair p really wanted. Went above and beyond to get us the car while not being pushy throughout the sales process. In addition, the dealership offered fair pricing for our trade-in and also “only” asked for the sticker price while many other dealers try to take advantage of the current supply shortage. When we buy our next Mercedes, we will certainly come back. More
I went to Mercedes-Benz of Cutler Bay for a new tire recently. Regina Vera, my service adviser, was amazing. She made sure I knew exactly what was going on with my car.Regina Vera was an excellent servi recently. Regina Vera, my service adviser, was amazing. She made sure I knew exactly what was going on with my car.Regina Vera was an excellent service adviser who was highly informed and honest. She was incredibly quick and thorough in taking care of all of my needs! She was also outstanding, with a positive attitude and a sense of humour. For any car service purposes,I would highly recommend Regina Vera service advisor at Mercedes Benz of Cutler Bay. 10 OUT OF 10 !!!! More