Mercedes-Benz of Cutler Bay
Cutler Bay, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,259 reviews
To say outstanding is an understatement! What an incredible experience while purchasing my first Mercedes Benz! It was such a honor meeting Eric Kalias, such caring and professional customer servic incredible experience while purchasing my first Mercedes Benz! It was such a honor meeting Eric Kalias, such caring and professional customer service. I had the pleasure of meeting general manager Luis Gutierrez and Daniel Baster who jumped in the fun and assisted in finding the perfect car in the right color I really wanted. What a team! Never going anywhere else. Thank you so very much for the wonderful experience and beautiful car. More
Very cozy place, excellent service, very attentive and professional, Janyll attended me and we were very satisfied with her professional, Janyll attended me and we were very satisfied with her More
Regina is hands down the best rep. She’s such a friendly & courteous person. She’ll let you know everything you need to know clearly & doesn’t pressure you to make any decisions. She always greets me with a & courteous person. She’ll let you know everything you need to know clearly & doesn’t pressure you to make any decisions. She always greets me with a smile from ear to ear & makes the experience as enjoyable as possible. She is also very easy to reach & gets you help in a reasonable amount of time. 10/10 would recommend More
Extremely Professional but at the same time very caring of the clients needs. From the Sales Manager, Oliver Ortiz to our awesome sales person Eric Kalias made our buying a car the best experience in buyin of the clients needs. From the Sales Manager, Oliver Ortiz to our awesome sales person Eric Kalias made our buying a car the best experience in buying a car. They made my 2021 Christmas extra special. Thank you to the Mercedes Benz of Cutler Bay Team More
It was a true pleasure working with Eric Kalias and his manager Oliver Ortiz. They were both very nice and profesional. Eric was attentive to our needs and was able to provide different options based on ou manager Oliver Ortiz. They were both very nice and profesional. Eric was attentive to our needs and was able to provide different options based on our requirements. I would also like to thank Brandon for getting us to drive to the dealer as he was confident that his team could get us the car we were looking for. I would drive 45 mins again to get the high quality service and attention to detail that we received from Eric and Oliver. Thank you to the entire team for making us feel so comfortable throughout the entire process. More
I am now on my 6th Mercedes vehicle; all of them from this dealership. They’re all amazing. However this year’s experience was by far the best. Eric Kalias and his director Daniel Baster were professiona this dealership. They’re all amazing. However this year’s experience was by far the best. Eric Kalias and his director Daniel Baster were professional, efficient, diligent and exemplified superior quality and customer service experience above everyone else we’ve dealt with. It was an honor and pleasure to deal with them. More
First Class Service! - There is a reason why we continue to business with this dealership, and that’s the first class service we receive. Ira Jones continúes to exceed our expectations and always make sure to business with this dealership, and that’s the first class service we receive. Ira Jones continúes to exceed our expectations and always make sure we are informed in the entire process. Oliver also made sure to stop by and make sure that we were happy the whole time. Car buying can be frustrating but they do their best to eliminate that entire process. I am extremely happy with the service and will continue to come back here for years to come. Thank you for letting be apart of the MB Cutler Bay family!!! More
excellent service, knowledge and good treatment. Everything on time, clean, beautiful facilities, coffee and water. treatment. Everything on time, clean, beautiful facilities, coffee and water. More
We had such a great experience at Bill Ussery Mercedes Dealership. Janyll was great! She was patient, not pushy, and showed a sense of urgency throughout the purchase process. She should a great deal of p Dealership. Janyll was great! She was patient, not pushy, and showed a sense of urgency throughout the purchase process. She should a great deal of professionalism especial when I brought the family. The entire location was very attentive and interactive with each guest. Strongly recommend using this dealership in the future. More
From the beginning Albert was attentive and professional. I walked into the dealership thinking I wanted an SUV, and I left with a Mercedes convertible. A year later I still love my ride. Thank you Albert fo I walked into the dealership thinking I wanted an SUV, and I left with a Mercedes convertible. A year later I still love my ride. Thank you Albert for helping me decide what car to get and for your continued follow up and help. I will continue to refer you! More