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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,294 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,294 reviews

April 22, 2022

Excelente atención, de lujo! Me atendió Janill Henriquez, muy amable y profesional. Siempre sonriente a pesar de nuestras indecisiones y cambios. El lugar precioso, muy limpio y More

by Yinetjorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

April 17, 2022

The experience I had today while getting my car was beyond excellent. The service provided by Eric and Oliver Ortiz was extraordinary. They made us feel welcomed and made sure we got the car we wanted More

by Wdb0613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Eric and Oliver and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

April 14, 2022

Eric Kalias responded to my request and made it possible for me to purchase my very first MB. I felt welcomed and valued. The store manager Oliver Ortiz was very professional, respectful and friendly, as we More

by Yaimelys Govin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Mercedes-Benz of Cutler Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

April 13, 2022

Eric was AMAZING! Our experience went smoothly and he made sure we left the dealership completely satisfied. We recommended him to my sister and he is now also taking More

by Emely Danett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Guasp Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Mercedes-Benz of Cutler Bay responded

Emely, Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Eric, and it was a pleasure having you at the dealership. We appreciate your review! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

April 11, 2022

Janyll was very friendly, attentive and patient with our preference until we found what we were looking for. More

by girneybonilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Guasp Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let Janyll or our team know if we can be of any more assistance! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

April 10, 2022

We had a great experience! Janyll helped us get the car we wanted. She is the best. Overall, everyone was professional and helpful. We recommend this dealer 100% More

by sabricvv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Guasp Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Mercedes-Benz of Cutler Bay responded

It's fantastic to hear that Janyll provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

April 09, 2022

Polite advisors, clean facility, ease of making appointments online. Responsive management to customer b satisfaction. More

by Dansalt
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

April 02, 2022

I personally would like to give a huge Kudos to MR. ERIC KALIAS for showcasing “ Excellence in Customer service” My purchase went very smoothly, he made sure he explained all details of my purchase, he More

by Mr.finn03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Guasp Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with Eric, Walter and Oscar. We're glad to hear they delivered such a great experience! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

April 02, 2022

Mercedes at Cutler Bay EXCEEDED my expectations. This was the second time I purchase a lease from this dealership and they continue to provide excellent service to their customers. Even though these More

by Thaniar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Mercedes-Benz of Cutler Bay responded

It's fantastic to hear that we provided you with another great experience while assisting you with your lease purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

March 30, 2022

Excellent service and attention from all sell agents and service representative’s as being able to resolve o provide quick assistance More

by Ivette Vazquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kwock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Mercedes-Benz of Cutler Bay responded

Ivette, Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

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