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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,259 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,259 reviews

January 27, 2022

Eric was great to work with! He made the whole experience easy and pleasant and made me feel like a valued customer. He was very communicative throughout the whole process, knowledgeable, professional and fr More

by Nathalie Escobar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Mercedes-Benz of Cutler Bay responded

Nathalie, Thanks for sharing your thoughts about your experience with Eric here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

January 25, 2022

Such a great car buying experience. I must say that everyone involved from Eric Kalias, Jose Gonzalez to Oliver Ortiz have done an excellent job assisting us in the purchase. Highly recommend this deal More

by jesse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Mercedes-Benz of Cutler Bay responded

Jesse, Thank you for your very kind review. Eric, Jose, and Oliver strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

January 23, 2022

Amazing customer service, and beautiful place! I highly recommend Mercedes Benz of Cutler Bay! We had the best experience….. THANK YOU, Eric Kalias, Oliver Ortiz and Walter and Walter Guasp….. I LOVE MY NE More

by bij4719
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Guasp Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

January 22, 2022

Hands down the best customer service ever. The best treatment I’ve ever gotten anywhere. Super intelligent and understanding. More

by Ubaldo Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Jan 23, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Ubaldo, and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

January 21, 2022

First time customer and I must say a very pleased customer. Regina was the service rep assigned to me and I couldn’t be happier. What an amazing human being. Kind, professional, friendly, and most im More

by Yarixsanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regina Vera
Jan 23, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Regina to be a positive one at Mercedes-Benz of Cutler Bay. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

January 21, 2022

Such a wonderful experience! Do not waste your time going to any other dealership - this is it. Eric Kalias, Daniel Baster, Oscar Yanes, Hugo Sanchez, and any one else I am forgetting who helps make up the w More

by Patty D. Blanco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster
Jan 21, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you, Patty! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

January 20, 2022

The team at Mercedes Benz of Cutler Bay is absolutely awesome. They were kind, attentive, and patient. Our sales rep Janyll made us feel like family and the manager Oscar made sure that we treated with r More

by Wanetta Whittaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denie Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juanita Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Guasp Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Lee Sang
Jan 20, 2022 -

Wanetta Whittaker responded

Awesome People and great Service!

Jan 20, 2022 -

Mercedes-Benz of Cutler Bay responded

Wanetta, Thank you very much for a such of kind message. We are happy to hear that we were able to provided you with a superior customer service and that you had such a positive experience. Best, Daniel Baster Sales Director.

January 20, 2022

An absolutely amazing TEAM to purchase a luxury vehicle from! They were kind, no pressure in making the purchase, and professional. The team made the whole enjoyable. Highly recommend and excellent service More

by Wanetta Whittaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Mercedes-Benz of Cutler Bay responded

Congratulations on your new purchase! Thank you for taking the time to leave us this fantastic five-star review. It has been a pleasure serving you, Wanetta. Quality customer service is always our number one priority, and we're happy to hear that both Oscar and Janyll met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay; we look forward to having you as one of our valued customers for many more years to come! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

Jan 20, 2022 -

Wanetta Whittaker responded

Awesome People great service

January 14, 2022

Excelente atención 👏buena empleada, mucha paciencia para explicar todos los detalles y funciones del auto y logrando siempre que el cliente se sienta cómodo y entienda correctamente todas las programación d More

by Concepcjon Borges
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

January 13, 2022

The salespeople and dealership were outstanding! The Best experience I have had at a dealership! Five star experience!!! More

by E63forever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

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